Voice-cloning AI can now replicate a person's voice from just a few seconds of audio scraped from social media videos. This technology has supercharged the grandparent scam.
You get a frantic call from your 'grandchild' — they're in trouble and need money right now.
The phone rings and you hear a voice that sounds like your grandchild — panicked, crying, or whispering. They say they've been in a car accident, arrested, or are in some kind of emergency. They beg you to send money immediately for bail, a lawyer, or hospital bills. They plead with you not to tell their parents. It's terrifying — and it's a scam. With AI voice cloning, the voice may be a near-perfect replica of your actual grandchild.
How It Works
1
The scammer calls and says something like 'Grandma? It's me' — letting the grandparent fill in the name.
2
In AI-enhanced versions, they use voice-cloning technology to replicate the grandchild's actual voice from social media clips.
3
The 'grandchild' describes a crisis: car accident, arrest, medical emergency, or being stranded in a foreign country.
4
They beg the grandparent not to call their parents — 'Mom and Dad can't know about this.'
5
A 'lawyer,' 'doctor,' or 'police officer' may get on the phone to add authority to the story.
6
The grandparent is told to send cash, wire money, buy gift cards, or sometimes a courier is sent to pick up cash from their home.
7
The emotional intensity of the call overrides critical thinking. Grandparents act out of love.
Tell-Tale Signs
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A frantic, emotional call from someone claiming to be a grandchild or relative.
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They ask you to send money immediately and not to tell other family members.
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A 'lawyer' or 'official' gets on the phone to collect payment information.
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They request payment via wire transfer, gift cards, cash pickup, or cryptocurrency.
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The story changes or has inconsistencies when you ask questions.
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They can't answer personal questions that the real grandchild would know.
Protecting your family from grandparent scams.
Establish a family code word.
Choose a secret word or phrase that only family members know. In any emergency call requesting money, ask for the code word. This single step defeats the vast majority of grandparent scams, including AI voice-cloned ones.
Always verify before acting.
If you receive a distress call, hang up and call the grandchild directly at their known number. If they don't answer, call their parents. Take five minutes to verify before sending money.
Be cautious about social media.
Voice-cloning AI needs only a few seconds of audio. If your grandchildren post videos online, scammers can capture their voice. Discuss privacy settings as a family.
Know that real emergencies can wait five minutes.
A real bail situation, hospital stay, or accident will not be resolved or worsened by a five-minute verification call. If the caller insists you cannot hang up or verify, that's a definitive sign of a scam.
Recognizing a grandparent scam in the moment.
Warning Signals
🔍
You're on a panicked phone call and being asked to send money urgently.
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The caller begged you not to tell other family members.
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You've been given instructions to go buy gift cards or wire money.
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Something feels off, but the fear for your grandchild is overriding your instincts.
What To Do Right Now
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Hang up the phone. If it's real, you can call back.
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Call your grandchild directly at their known phone number.
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If you can't reach them, call their parents or another family member.
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Do not send any money until you have confirmed the emergency with a verified family member.
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Ask the caller a question only your real grandchild could answer.
Recovery after a grandparent scam.
Financial Recovery
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If you sent cash via courier, contact police immediately — they may be able to intercept.
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If you bought gift cards, call the gift card companies with the card numbers before they're redeemed.
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If you wired money, contact the wire service to attempt a recall.
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File a police report with your local department.
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Report to the FTC at ReportFraud.ftc.gov.
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Report to the FBI's IC3 at ic3.gov.
Emotional Recovery
Grandparent scams exploit the most powerful force in the world: a grandparent's love for their grandchild. You responded the way any caring person would.
The scammers are criminals who design these situations to override rational thinking. They succeed against intelligent, capable people every day.
Talk to your family about what happened. Most families respond with compassion and support.
Contact the National Elder Fraud Hotline at 833-372-8311.
From the Archive
1,275 articles about grandparent scam
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▶ VIDEO
CNN
· 2024-02-19
A financial columnist for New York magazine fell victim to an elaborate multi-stage scam in which fraudsters impersonating Amazon, the Federal Trade Commission, and a CIA investigator convinced her to withdraw $50,000 and hand it to them in cash over the course of a five-hour phone call. The scammers exploited her vulnerability by threatening her family and creating a false sense of urgency, using isolation tactics to prevent her from seeking help or verification. She came forward with her story to highlight that scam victims span all demographics and professions, and that sophisticated scammers are skilled at identifying and exploiting individual vulnerabilities.
▶ VIDEO
Eyewitness News WTVO WQRF (MyStateline)
· 2024-04-12
The L's Park Police Department held a free educational session warning Illinois seniors about tax refund scams and other fraud schemes, including the grandchild scam where criminals impersonate relatives to extract money. Police emphasized that scammers are particularly active during tax season and encouraged victims to report fraud to local authorities and the Better Business Bureau for current scam alerts in their area.
▶ VIDEO
Eyewitness News WTVO WQRF (MyStateline)
· 2024-04-12
I cannot provide a summary of elder fraud, scams, or abuse from this text. The provided content is a weather forecast broadcast from WTVO news dated April 12th, 2024, which discusses temperatures, wind conditions, and weather predictions for the Rockford, Illinois area. It does not contain information relevant to the Elderus database's focus on elder fraud or abuse.
▶ VIDEO
ABC11
· 2024-04-16
An 81-year-old Ohio man, William Brock, was charged with murder after fatally shooting 61-year-old Uber driver Lola Hall in a tragic case involving coordinated scams. Scammers called Brock demanding $112,000 in fake bail money and instructed him a driver would arrive to pick up a package, while simultaneously directing Hall through the Uber app to pick up a package at his home; when Hall arrived unaware of the circumstances, Brock confronted her at gunpoint and shot her three times when she attempted to leave. The incident illustrates how scammers can simultaneously victimize multiple people with fatal consequences.
▶ VIDEO
CTV News
· 2024-04-18
A Canadian crime syndicate was dismantled following a multi-province investigation, resulting in the arrest of 14 suspects in the Montreal area for conducting grandparent scams that defrauded seniors of at least $2.2 million. The organized criminals contacted seniors via landlines, impersonating police officers, judges, lawyers, and family members to convince victims that grandchildren needed emergency financial help, ultimately victimizing 126 people across Canada, including 15 who were scammed multiple times.
▶ VIDEO
KCAU-TV Sioux City
· 2024-04-25
Iowa's Attorney General's office reported a rise in grandparent scams targeting older adults in the state, particularly in Western Iowa. Scammers impersonate grandchildren claiming emergency situations—such as bail money, car accidents, or medical bills—and pressure victims to wire money or provide credit/debit card information immediately. Authorities advise grandparents to hang up, independently contact their grandchild or family members to verify the claim, and report suspicious calls to local law enforcement rather than complying with the scammer's demands.
▶ VIDEO
WENY TV NEWS
· 2024-04-25
This is an educational interview featuring Sheila Brewer-Montero, a scams prevention coordinator from Lifespan of Greater Rochester, discussing fraud schemes targeting older adults. The conversation introduces the top scams affecting seniors in the Southern Tier area, with government impersonator scams (Social Security Administration and IRS) identified as a primary threat, though the full details of prevention strategies and other scam types are cut off in the provided transcript.
▶ VIDEO
NBC4 Columbus
· 2024-05-07
According to the FBI's 2023 Elder Fraud Annual Report, seniors over 60 lost $3.4 billion to fraud and scams in that year, a nearly 11% increase from the previous year, with Ohio seniors alone reporting over $64 million in losses across nearly 3,300 cases. Tech support fraud emerged as the leading scam targeting older Americans, exploiting their increasing use of technology and computers.
▶ VIDEO
CBS New York
· 2024-05-17
Voice cloning technology powered by artificial intelligence is enabling a growing scam where fraudsters impersonate loved ones—such as a son in jail needing bail money—to trick victims into sending cash. One fraud-experienced attorney nearly fell victim when scammers using a cloned voice of his son convinced him to withdraw $9,000 for bail, though he was warned by his daughter-in-law before losing money. Victims who don't lose funds face challenges in obtaining legal recourse, and law enforcement is working to address this emerging threat as the technology continues to evolve rapidly.
▶ VIDEO
WFMY News 2
· 2024-06-05
This is an educational segment featuring AARP representatives discussing elder fraud and abuse prevention, with a focus on the Piedmont Triad Area Agency on Aging's Elder Abuse Awareness Day event scheduled for June 15th at Triad Park. The free event will include document shredding, medication disposal, and informational vendors to help seniors and families protect themselves against financial elder abuse and fraudulent activities.