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in Scam Awareness
wisbusiness.com
· 2025-12-08
Investment and cryptocurrency scams remain the riskiest threat for adults 55+, followed by online purchase scams and romance scams for specific age groups, according to the BBB Scam Tracker Risk Report. The article provides practical prevention strategies including: avoiding unsolicited callers (especially those claiming to be government agents or bank employees), recognizing red flags like pressure to act or unusual payment requests, hiring only licensed contractors through verified sources, remaining alert to emergency/grandchild scams, and hanging up on calls about "free" medical equipment or government impersonations. Key advice emphasizes registering with the National Do-Not-Call Registry, verifying unexpected claims through official sources, and maintaining healthy
expressvpn.com
· 2025-12-08
The Nigerian prince scam (also called a 419 scam) is an advance-fee fraud where scammers pose as foreign royalty or wealthy individuals and convince victims to pay upfront "processing fees" or "taxes" for access to promised large sums of money. Originating from 19th-century Spanish prisoner schemes and proliferating via email in the 1990s, the scam continues to victimize people daily despite widespread awareness, sometimes escalating to using victims as money mules for stolen funds. To protect yourself, remain skeptical of unsolicited contact from strangers claiming to need financial help, verify identities through official channels, never send money upfront, and avoi
koreaherald.com
· 2025-12-08
In 2023, the FTC reported that U.S. consumers lost $1.14 billion to romance scams, more than double the losses from 2021. Scammers impersonate celebrities and romantic interests to manipulate isolated or lonely victims, gradually building trust before requesting money for travel, legal fees, or "meet and greet" events, often extracting personal information and hundreds of thousands of dollars from individual victims. These scams exploit common human vulnerabilities and are particularly effective because scammers use personalized messages, fabricated photos, and carefully crafted scripts to convince victims they have special relationships with their targets.
yahoo.com
· 2025-12-08
A 92-year-old man in Sun City Center, Florida, lost $800,000 in a romance and bank scam orchestrated by Otiz Swinton Jr., a 37-year-old who was incarcerated at the time and had previously been convicted seven years earlier of stealing over $1 million from more than 50 seniors. The victim, isolated in an assisted living facility, was targeted beginning in June 2022, with funds transferred through cryptocurrency, peer-to-peer platforms, counterfeit checks, and ATM withdrawals between March and April of the scam year.
tv20detroit.com
· 2025-12-08
Scammers are targeting pet lovers online with fake adoption listings for Maine Coon cats and purebred puppies, often using Facebook and other platforms to solicit upfront fees and demand payment via gift cards or wire transfers. One woman nearly lost $500 to a scammer posing as a breeder before becoming suspicious when the seller refused a cashier's check. The ASPCA recommends purchasing pets through local shelters or veterinarians, meeting breeders in person, and being wary of red flags such as refusal to video call, prices significantly below market value (legitimate Maine Coons cost $1,000+), and requests for additional fees.
wcpo.com
· 2025-12-08
Online scammers are increasingly targeting pet lovers with fraudulent adoption listings, particularly for high-demand Maine Coon cats and purebred puppies, using fake breeder profiles on platforms like Facebook Marketplace and requesting payment through untraceable methods such as gift cards. One potential victim, Kathy Pierce, nearly paid $500 to a scammer before becoming suspicious when the seller refused a cashier's check and demanded gift card payment instead. Experts advise meeting breeders and animals in person, requesting live video verification if meeting is impossible, being wary of prices significantly below market value (legitimate Maine Coons cost $1,000+), and using local resources like shelters and veterin
utoday.nl
· 2025-12-08
Two Erasmus students from Poland were scammed out of €1,650 (€1,000 deposit plus €650 rent) by a fraudster posing as "Michael Venema" who advertised a furnished flat in Enschede on Facebook. The scammer used professional-looking virtual tours, WhatsApp communication, fake rental contracts with forged legal representative details, and pressure tactics to convince the students to transfer money via Revolut to a Bunq account likely registered under a "strawman" name, leaving the students stranded without accommodation on their arrival. Local police indicated the investigation prospects were poor and suggested the victims pursue the matter themselves rather than conducting an
wmur.com
· 2025-12-08
New Hampshire authorities warn of quit claim deed fraud, where scammers forge property ownership documents and record them without the owner's knowledge, potentially allowing them to sell, mortgage, or rent the property before detection. Between 2019 and 2023, 239 New Hampshire residents lost $4.1 million to this scheme, with scammers targeting vacant lots, properties with liens, and out-of-state owners using fake IDs in remote closings. The Attorney General's Office recommends victims set up property address alerts, monitor real estate listings, check social media, inspect their property regularly, and contact title insurance professionals, with reporting available through the Consumer Protection Hotline.
fox5dc.com
· 2025-12-08
A text message scam is targeting Maryland drivers by impersonating the State Department of Motor Vehicles and demanding immediate payment for alleged traffic violations, threatening suspension of vehicle registrations and driving privileges. Maryland DMV officials confirmed this is a scam and clarified they never demand payment via text or request suspicious links. Recipients are advised to avoid clicking links, delete the messages, and report them to the Maryland Attorney General's Office or FTC.gov.
justice.gov
· 2025-12-08
A cryptocurrency investment scam targeting two victims resulted in approximately $563,000 in stolen funds, which the U.S. Attorney's Office for Northern District of Ohio is seeking to forfeit as 679,981.22 USDT tokens. A victim in Solon, Ohio lost roughly $500,000 after being contacted by someone posing as "Kristina Tian" on LinkedIn who gained his trust and directed him to transfer cryptocurrency to a fraudulent investment platform; an Arizona woman lost $63,000 (including $15,000 from her 401(k) and $48,000 from a home equity loan her daughter obtained) through a similar scheme initiated on a
miamitimesonline.com
· 2025-12-08
Florida law enforcement officers disclosed that state prisoners using contraband phones, cryptocurrency, and drones are scamming senior citizens, with one documented case involving a 92-year-old man defrauded of over $800,000 over two years. "Operation Triple Threat," a coordinated search across three correctional facilities, confiscated 400 illegal cellphones, and authorities confirmed at least three known cases of inmates exploiting seniors, though formal charges have not yet been filed.
justice.gov
· 2025-12-08
Nirav B. Patel, a 44-year-old illegal immigrant from India, was sentenced to 12 years in prison for his role in an imposter scam that defrauded elderly victims across Wisconsin, Illinois, and Indiana of over $400,000. Patel served as a cash collector for the scheme, which involved fraudsters posing as federal agents and convincing elderly victims that their accounts were compromised, then pressuring them to withdraw life savings into fake government trust accounts; in one instance, he collected $177,000 in gold bars from an elderly woman using a walker at an assisted living facility. The scammers, based in India, use
thesenior.com.au
· 2025-12-08
Australian authorities are tightening regulations on cryptocurrency ATMs after discovering widespread use in scams targeting elderly citizens, with the anti-money laundering regulator AUSTRAC refusing to renew one operator's license and implementing transaction limits and stricter requirements. Analysis of crypto ATM usage found that 79% of users were over 50 years old, with those aged 60-70 significantly overrepresented as scam victims, and the Australian Federal Police reported 150 scam cases linked to crypto ATMs in 2024 resulting in over $3.1 million in losses, though experts believe actual losses are substantially higher due to underreporting. The measures address a critical vulnerability in which elderly
carsonnow.org
· 2025-12-08
The Carson City Senior Center is hosting multiple educational events in June, including a scam prevention workshop by the Better Business Bureau on June 6 that will cover current scam trends and provide tips to help seniors avoid fraud. The center is also offering a 4-week estate planning workshop, farmer's market coupon distribution for eligible seniors 60+, and various cultural and educational programs throughout the month.
whsv.com
· 2025-12-08
During Medicare Fraud Prevention Week, Valley Program for Aging Services warned Shenandoah Valley seniors about rising scams in which impersonators call posing as Medicare or Social Security representatives, requesting personal information like Medicare numbers or banking details and threatening loss of benefits. Common schemes also include fake DNA screenings, rebates, and medical equipment offers, with residents reporting unauthorized charges on their Medicare statements for services never received. The organization encouraged seniors to hang up on unsolicited calls and regularly review their Medicare statements, offering local reporting resources including VICAP and the Senior Medicare Patrol.
nbcdfw.com
· 2025-12-08
A Texas teenager created an app called Shield Seniors after her 86-year-old grandfather nearly fell victim to an impersonation scam in which a caller posing as a family member requested $2,000. Unable to find existing resources to help prevent such fraud, the teenager developed an app specifically designed for older adults that provides information on recognizing scams, enables users to report fraudulent activity, and uses AI chatbots to offer real-time guidance and education.
abc11.com
· 2025-12-08
A multi-state text scam impersonating the North Carolina DMV claimed recipients had unpaid traffic tickets or toll charges and threatened vehicle registration suspension or required payment of $6.99 within hours. The fraudulent texts included links to fake websites mimicking official DMV sites, designed to steal personal information or payment card details from drivers across North Carolina, Maryland, Virginia, New York, and Florida. The NC DMV advises recipients not to respond, to block the sender, and to report the messages to the FTC via text to 7726.
linncountyiowa.gov
· 2025-12-08
The Linn County Treasurer's Office received multiple reports of phishing text messages impersonating the Iowa DMV, claiming recipients owe tolls or fees with threats of enforcement penalties. Recipients should not click links or share personal information, and should instead verify through official .gov websites, report the messages as spam, and delete them.
nbcconnecticut.com
· 2025-12-08
The Connecticut Department of Vehicles and multiple state police departments warned residents against clicking links in fraudulent text messages falsely claiming to be from the DMV regarding traffic violations or toll fees. The phishing scam attempts to trick recipients into clicking malicious links that could compromise personal data or lead to financial loss, and can be identified by red flags such as strange sender addresses, false urgency, and references to non-existent state codes.
finance.yahoo.com
· 2025-12-08
In 2024, 2.6 million U.S. consumers reported $12.5 billion in losses to fraud—a 25% increase from 2023—with investment scams ($5.7 billion) and imposter scams ($2.95 billion) comprising the largest categories. Notably, government imposter scams and business/job opportunity fraud showed significant growth, and consumers lost more money through bank transfers and cryptocurrency payments than through all other payment methods combined.
berkshireeagle.com
· 2025-12-08
A two-stage phone scam is circulating where criminals first defraud victims, then pose as FTC agents claiming to recover their money while stealing additional personal information and funds. The scam exploits victims' desperation to recover losses and uses fake badges and official-looking credentials easily created from internet images. The FTC warns that legitimate agents never call unsolicited, request money, or ask for personal information—victims should hang up and call agencies directly to verify identity, avoid payments via gift cards or cryptocurrency, and report suspected scams to local police and the FTC.
9news.com.au
· 2025-12-08
Australia's financial crime watchdog (AUSTRAC) announced a crackdown on cryptocurrency ATM scams, which have cost victims an estimated $3.1 million in reported losses over 12 months, with the actual figure likely much higher. Criminals exploit the machines to pressure victims—predominantly women over 50—into sending cryptocurrency through investment swindles, extortion, and romance scams; once sent, the crypto is nearly impossible to recover. New industry-wide controls are being implemented, and authorities warn people to be suspicious of urgent requests to use crypto ATMs, promises of guaranteed high returns, or any unsolicited pressure to deposit cash.
shreveportbossieradvocate.com
· 2025-12-08
Medicare Fraud Prevention Week (held annually in early June) educates older adults and healthcare providers about common fraud schemes targeting seniors, including romance scams where fraudsters pose as companions and gradually request money, diabetic supply buyback scams advertised on roadsides that endanger victims' health, and phone scams using numbers similar to legitimate healthcare providers. Experts emphasize the importance of removing stigma around fraud victimization so seniors report scams quickly, and warn that legitimate healthcare providers never request financial information over the phone.
explodingtopics.com
· 2025-12-08
In 2025, scams affect billions globally: approximately 608 million people fall victim to scams annually worldwide, while in the US alone, 34% of adults experienced scams in the past year with losses exceeding $12.5 billion (a 25% increase year-over-year). The most common scam methods are phone calls and SMS messages, followed by email, with romance scams causing the highest average losses at $2,000 per victim, while identity theft remains the most prevalent scam type in the US.
wilcosun.com
· 2025-12-08
The Williamson County Sheriff's Office warned residents about imposter scams where fraudsters falsely claim to be law enforcement, using real employee names and fake local phone numbers to appear credible. Legitimate sheriff's offices never request money, threaten arrest, or demand personal information via phone; scammers commonly use pressure tactics, robocalls, and request payment through untraceable methods like gift cards, wire transfers, or bitcoin. Residents should hang up on suspicious calls immediately and contact the sheriff's office directly, and should be alert to common scam variations including debt collection fraud via text, sweepstake scams, and emergency schemes involving fake relatives.
wbtv.com
· 2025-12-08
A Catawba County woman lost over $160,000 to a government impersonation scam after being deceived by someone posing as a Department of Justice investigator who claimed she was under a gag order. Government impersonation crimes affected 17,367 people in 2024 with losses exceeding $405 million, while romance scams resulted in over $670 million in losses that year. U.S. Attorney Russ Ferguson emphasized the importance of reporting fraud quickly to enable money recovery and highlighted his office's success in prosecuting scammers, including cryptocurrency fraud cases, with recent convictions resulting in lengthy prison sentences and millions of dollars recovered.
uta.edu
· 2025-12-08
Researchers at the University of Texas at Arlington received funding to develop and test inoculation-based messaging designed to protect people against online romance scams. The project applies inoculation theory—exposing individuals to mild versions of deceptive tactics to build resistance—to create evidence-based public awareness campaigns, with the goal of filling gaps in current scam prevention efforts that often lack effectiveness. The team will develop and evaluate video scenarios simulating realistic online interactions to measure how well different inoculation strategies help users resist emotionally manipulative persuasion tactics used by scammers.
newtownpanow.com
· 2025-12-08
Between May 27-29, Newtown Township and Wrightstown Township police reported multiple scams targeting residents. Two gift card scams resulted in losses totaling $7,000—one involving a fake YouTube TV account cancellation threat and another using a fraudulent Netflix billing increase email. Additionally, residents received text messages impersonating the Pennsylvania Court system demanding payment for alleged traffic violations through a scam URL. Police emphasized that legitimate businesses and government agencies never request payment via gift cards or unsolicited electronic transfers, and advised residents to verify contact through official channels before providing any payment information.
nbcboston.com
· 2025-12-08
A Texas teenager created an app called Shield Seniors after her 86-year-old grandfather nearly fell victim to an impersonation scam in which a caller posing as a family member requested $2,000. Unable to find existing online resources to help protect her grandfather, Tejasvi developed the app to help seniors recognize common scams, report fraud, and receive real-time advice through AI chatbots.
law.georgia.gov
· 2025-12-08
Christie Edwards, a 47-year-old Florida bookkeeper, was indicted in Glynn County, Georgia on charges of Racketeering and Theft by Taking for allegedly stealing over $380,000 from an elderly client through fraudulent ATM withdrawals, point-of-sale transactions, checks, and credit card payments while employed at a local accounting firm. The case was investigated by the Attorney General's White Collar and Cyber Crime Unit and highlights the vulnerability of seniors to financial exploitation by trusted individuals with direct access to their finances.
capitol-beat.org
· 2025-12-08
Christie Edwards, a 47-year-old bookkeeper at a Glynn County accounting firm, was indicted for stealing over $380,000 from an elderly client through fraudulent ATM withdrawals, point-of-sale transactions, checks, and credit card payments. The case highlights the vulnerability of seniors to financial exploitation by trusted individuals with access to their accounts, and Georgia's Attorney General urged families to establish oversight systems and report suspicious activity to law enforcement.
kbtx.com
· 2025-12-08
Elder fraud is a rapidly growing crisis, with victims losing over $3 billion in 2023 at an average loss of $33,915 per victim, particularly affecting wealthy seniors over 65 who may have declining mental capacity. Scammers—often family members rather than strangers—exploit vulnerable elderly individuals through various schemes, making it critical for families to monitor finances, install cameras, establish legal protections like powers of attorney and trusts, and maintain regular contact with aging relatives. The FBI recommends contacting the National Elder Fraud Hotline for anyone suspecting financial exploitation of seniors.
publicnewsservice.org
· 2025-12-08
Medicare loses $60 billion to $80 billion annually to fraud, with common scams including callers requesting Medicare numbers under the pretense of issuing new cards, unsolicited medical equipment deliveries, and strangers offering fraudulent free services like house cleaning that are billed to the government. The Senior Medicare Patrol advises beneficiaries to regularly check their Medicare summary notices on MyMedicare.gov and remain vigilant for red flags such as charges for services never received or from unfamiliar providers, and warns that some scammers trick people into unknowingly enrolling in hospice care, which can result in Medicare denying essential surgeries or medications.
wymt.com
· 2025-12-08
Elder fraud is a rapidly growing crisis, with victims losing over $3 billion in 2023 at an average loss of $33,915 per person, particularly targeting older adults with cognitive decline and substantial wealth. Financial exploiters are frequently family members or caregivers rather than strangers, taking advantage of conditions like dementia to manipulate victims. To protect elderly relatives, experts recommend monitoring financial accounts, setting up legal protections like powers of attorney and trusts, and maintaining regular contact with aging parents.
wndu.com
· 2025-12-08
Residents of South Bend, Indiana received fraudulent text messages impersonating the Indiana Department of Motor Vehicles, claiming unpaid traffic tickets and threatening vehicle registration suspension unless recipients clicked a link and paid a "fine" by June 6. The scam can be identified by several red flags: it comes from a suspicious email address, references nonexistent agencies ("Indiana Department of Vehicles" and "North Indiana State Administrative Code"), and promises an illegal 35% service fee. Police advise recipients not to click the link and note that legitimate DMV issues are handled through official mail, not text messages.
azfamily.com
· 2025-12-08
According to a CNET survey, 96% of U.S. adults receive at least one scam email, text, or phone call weekly, with Americans losing $470 million to text scams alone in 2024. Scammers use urgent messaging tactics around bills, packages, and banking to trick victims, and their tactics are becoming increasingly sophisticated with AI. To protect yourself, experts recommend filtering messages to known senders only, using carrier spam-blocking tools, and never responding to or clicking links in suspicious messages.
blog.google
· 2025-12-08
A 2025 survey conducted with Morning Consult reveals that U.S. consumers are increasingly aware of rising online scams, with over 60% perceiving an increase in scam attempts and one-third having experienced a data breach, while the FBI reported online scams reached a record $16.6 billion in losses the previous year (up 33% annually). The study found that security practices vary significantly by generation, with older Americans (Gen X and Baby Boomers) relying on traditional passwords and two-factor authentication, while Gen Z is adopting more modern authentication methods like passkeys and social sign-ins that offer better protection against phishing and data breaches.
newscop.com.au
· 2025-12-08
Women aged 50 and older account for the majority of crypto ATM scam victims in Australia, with 150 reports received over 12 months (January 2024-2025) totaling $3.1 million in losses, averaging over $20,000 per report. The most common scams involved investments (63 cases), extortion emails (35), and romance scams (24), with authorities warning that actual losses are likely significantly underreported due to victim embarrassment or lack of awareness. The AFP recommends vigilance against common warning signs including unsolicited requests to use crypto ATMs, promises of guaranteed high returns, and pressure from new romantic partners or strangers to invest
ia.acs.org.au
· 2025-12-08
Australian police warned of a surge in cryptocurrency ATM scams, with 150 reported incidents in 2024 resulting in approximately $3.1 million in losses, averaging over $20,000 per scam. Investment scams were the most common type, with 72 victims aged over 51, and one elderly man lost $1.4 million in a romance scam involving crypto ATMs. In response, financial watchdog AUSTRAC implemented new regulations including $5,000 transaction limits, mandatory scam warnings, and enhanced customer due diligence requirements for crypto ATM operators.
spectrumnews1.com
· 2025-12-08
Scammers in Wisconsin are impersonating the Wisconsin Department of Transportation DMV by sending text messages claiming unpaid traffic violations or final notices, attempting to trick recipients into revealing personal information or clicking malicious links. The Wisconsin DMV received a large volume of complaints on June 2 and noted similar scams had recently targeted Illinois, Pennsylvania, Florida, New Jersey, Georgia, and New York. The DMV advises residents not to respond to unsolicited texts, avoid clicking links, and warns to be suspicious of communications requesting money or creating urgency.
yahoo.com
· 2025-12-08
**Summary:**
A Google and Morning Consult survey found that over 60 percent of Americans report increased scam attempts in the past year, with email and text being primary channels; the FBI has documented a 33 percent year-over-year spike in online scams. Google is combating this threat with AI-powered detection tools that block 99.9 percent of phishing attempts, expanded scam flagging on Android, and safer login options like passkeys and two-factor authentication. Consumers can further protect themselves by enabling two-factor authentication, using password managers, and learning to identify red flags such as urgent language and suspicious links.
theaustraliatoday.com.au
· 2025-12-08
The Australian Federal Police reported a sharp rise in cryptocurrency ATM scams between January 2024 and January 2025, with 150 reported cases resulting in losses exceeding $3.1 million (averaging over $20,000 per victim), though authorities suspect significant under-reporting. Investment scams were most common, followed by extortion and romance scams, predominantly affecting women and people over 51. The AFP, AUSTRAC, and JPC3 have launched a joint taskforce and are placing warning materials at crypto ATM locations, urging the public to avoid sending cryptocurrency to strangers and to report suspicious activity.
patch.com
· 2025-12-08
Minnesota state officials warned residents of a phony text message scam impersonating a non-existent "Minnesota Department of Motor Vehicles (DPSMN)" that falsely claims recipients have outstanding traffic tickets and threatens license suspension and credit damage unless they pay through a suspicious link. The Minnesota Department of Vehicle Services confirmed the scam is circulating statewide and emphasized they never request payment via text. Officials advised residents to delete the messages, avoid clicking links, and report suspected scams to the Minnesota Attorney General's Office or Federal Trade Commission.
wpst.com
· 2025-12-08
A scammer in Mercer County, New Jersey impersonated a Lieutenant from the Prosecutor's Office, calling a victim and claiming a family member had an outstanding warrant requiring a $10,000 Bitcoin ATM deposit. The Mercer County Prosecutor's Office warns that legitimate law enforcement will never request money, financial information, or personal details over the phone, and advises residents to hang up and report suspicious calls immediately.
lptv.org
· 2025-12-08
Minnesota's Department of Public Safety is warning residents of a scam involving fake text messages impersonating the state's motor vehicles department, falsely claiming unpaid traffic tickets and threatening legal action to pressure recipients into payment. The scam texts often escalate in threatening language across multiple messages and direct victims to click links that steal personal information. DPS advises residents not to open any payment links in unsolicited texts and notes that the department never requests payment via text message; victims should report incidents to the FBI's Internet Crime Complaint Center.
wave3.com
· 2025-12-08
AARP hosted its Summer Scam Jam event in Louisville, Kentucky to educate seniors about rising fraud schemes, as reported losses reached $12.5 billion in 2024. One victim, Mary Ellen Strange, lost approximately $378,000 over seven weeks to an Amazon impersonation scam that used fear tactics and false law enforcement claims, leaving her facing additional IRS debt. Common fraud schemes include impersonation scams (family members, law enforcement, and customer service representatives), and AARP stressed that anyone regardless of education level can become a victim.
yahoo.com
· 2025-12-08
Nirav Patel was sentenced to 12 years in federal prison for his role in an imposter scam that defrauded multiple elderly victims across the Midwest of thousands of dollars in life savings. Patel, operating from Chicago, would collect money and gold from victims after scammers impersonating federal agents threatened them with identity theft and legal consequences, sometimes calling up to 12 times daily; the collected funds were then sent to accounts in India. In 2024, gold bar schemes similar to this operation stole $219 million nationally, making imposter scams the most common type of criminal scheme as of March 2025.
charkoosta.com
· 2025-12-08
The Montana Department of Justice is hosting an educational class on "Elder Scam and Exploitation Self Defense" on June 11 in St Ignatius, where an Elder Justice Prosecutor and Investigator will teach participants how to identify and avoid telephone and internet scams, recognize financial exploitation, and respond if they or someone they know becomes a victim. The free class is open to all community members.
leaderadvertiser.com
· 2025-12-08
The Montana Department of Justice is offering a free educational class on June 11 at the First Christian Church of St. Ignatius to help seniors recognize and avoid telephone and internet scams, as well as financial exploitation. An Elder Justice prosecutor and investigator will provide information on identifying scams, protecting oneself, and reporting exploitation if it occurs.
saltwire.com
· 2025-12-08
Whitbourne RCMP reported two grandparent scam attempts targeting elderly victims in June 2025, in which scammers impersonated police and family members to request emergency funds. One victim lost $20,000 after being told her grandson needed bail money and was coached on how to withdraw cash discreetly; a second attempted scam was prevented when a family member intervened after the victim was pressured to purchase gift cards. The RCMP warns that scammers use fear-based tactics and advises residents to verify claims directly with sources and never share personal information.