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presidentialprayerteam.org
In 2024, consumers lost $470 million to text message scams—a fivefold increase from 2020—despite fewer overall scam reports being filed. The most prevalent scams involved fake package delivery notifications, fraudulent job offers requiring upfront payments, and impersonated bank fraud alerts, with perpetrators also using fake toll notices and "wrong number" schemes that escalated into romance or financial scams. The FTC recommends consumers avoid clicking links in unsolicited texts, verify messages through trusted contacts, and report suspicious texts to 7726 (SPAM) or through their messaging app's reporting features.
hayspost.com
Kyle fell victim to an impersonation scam when a fraudster posing as his bank's fraud department obtained his personal information (social security number and birthdate) by asking identity verification questions while simultaneously using those answers to attempt accessing Kyle's account. Golden Belt Bank's Chief Operations Officer recommends hanging up on unsolicited calls and calling your bank directly using a verified number, and warns of common red flags including pressure for immediate action, requests for secrecy, upfront payment demands, and hard-to-track payment methods like wire transfers or gift cards. Banks will never ask for full debit card numbers, PINs, or online passwords unless you initiate contact, and one-time passcodes shoul
fraudsmart.ie
FraudSMART is alerting consumers to a sophisticated text and phone scam impersonating banks, where scammers send messages appearing within genuine banking threads and pose as bank security departments to extract personal and financial information or authorization codes that grant account access. The scam often includes urgency tactics, requests to delete banking apps, or claims of delayed login details to prevent victims from monitoring their accounts while fraudsters transfer funds. Consumers should never respond to unsolicited bank communications, should verify contacts using numbers on their bank cards, and should immediately contact their bank and report incidents to authorities if targeted.
expressandstar.com
A Barclays report found that romance scams increased 20% year-over-year, with victims losing an average of £8,000, rising to £19,000 for those aged 61 and over. In these scams, perpetrators pose as romantic interests to build trust and solicit money from victims. The article discusses both the benefits and risks of online dating apps in 2025, highlighting romance fraud as a significant threat to users, particularly older adults.
uk.news.yahoo.com
Police in Fermanagh and Omagh warned of a "fake new bank card" scam in which fraudsters impersonated bank officials, convinced victims their accounts were compromised, and instructed them to enter card details into a fraudulent card reader, resulting in large unauthorized withdrawals. The warning also noted related fraud cases including bogus tradesmen on social media and WhatsApp impersonation scams, with authorities urging the public to remain vigilant against unsolicited financial requests regardless of source and to report incidents to police and their banks immediately.
vindy.com
In September 2024, an employee in Trumbull County Auditor Martha Yoder's office fell victim to an email phishing scam and transferred $80,857.18 from Bazetta Township to a fraudulent Green Dot Bank account in California after a scammer impersonated the township's fiscal officer. Auditor Yoder was ordered by Trumbull County Common Pleas Court Judge Sarah Thomas Kovoor to repay Bazetta Township after refusing to compensate them, despite having received advance warning from Ohio's Auditor of State about such scams targeting government offices and failing to share that information with her staff or implement adequate security measures like
6abc.com
Scammers are increasingly using AI voice-cloning technology to impersonate loved ones in emergency scams, with deepfakes becoming so advanced that even experts struggle to detect them. A Consumer Reports investigation found that four of six popular voice cloning apps lack meaningful safeguards to prevent unauthorized voice replication, and no federal laws currently prohibit this practice. Experts recommend protecting yourself by enabling two-factor authentication on financial accounts, being skeptical of unexpected calls or messages requesting personal information, and maintaining healthy skepticism of anything heard online.
rnz.co.nz
New Zealand's Banking Association updated its code of practice requiring banks to implement pre-transaction warnings, 24/7 reporting channels, and name-verification services, with potential reimbursement up to $500,000 for inadequately protected scam victims. Consumer advocate Janine Starks criticized the changes as insufficient compared to UK protections, citing concerns about inconsistent bank implementation and a clause denying protection after three scams, while the Banking Ombudsman received 949 cases last year with average losses of $80,000. The new measures take effect at the end of November across 13 retail banks.
natlawreview.com
Federal banking regulators issued guidance in late 2024 to help banks detect and prevent elder financial exploitation, which remains on the rise. The Interagency Statement recommends nine key measures including employee training to recognize red flags, transaction holds and delays when exploitation is suspected, and use of trusted contacts who can be contacted for additional protection. Banks are encouraged to review state laws on holding suspicious transactions, train frontline staff on warning signs such as unusual caregiver interactions and urgent wire transfers, and implement trusted contact systems to share information and protect vulnerable older customers.
cnet.com
**Gold Bar Scam**
Scammers impersonating government officials convince senior citizens to withdraw their life savings and purchase gold bars, then pose as couriers to steal the gold and disappear. The FBI reported victims lost $219 million to gold bar scams in 2024, with increasing incidents reported in 2025, as record-high gold prices and gold's reputation as a trustworthy investment make it an attractive target for criminals who exploit the difficulty of tracing the precious metal.
verywellmind.com
This educational guide explores the intersection of fraud and mental health, examining how the prevalence of scams—which cost Americans over $12 billion in 2024—creates psychological stress and constant vigilance in daily life. The article discusses how exposure to fraud, whether direct or indirect, can lead to anxiety, distrust, and destabilizing uncertainty, particularly as scammers increasingly use deceptive text messages, emails, and phone calls to target victims through romance scams, impersonation schemes, and fake job offers. The piece emphasizes the importance of protecting one's digital identity and provides strategies for managing the mental health impacts of living in an environment where fraudulent threats are pervasive and often difficult to distinguish
theguardian.com
Ray Baird was defrauded of over $230,000 by his son Peter over approximately 13 years, beginning in 2011 when Ray asked for help with banking matters. Peter gained access to Ray's MyGov account and Centrelink pension, redirecting $152,423 in pension payments to his own account and taking out $78,000 in loans in his father's name, supported by elaborate deception including fake letters from government officials and impersonated phone calls from politicians and ombudsmen. Peter was convicted of three counts of obtaining financial advantage by deception, highlighting the growing problem of family-perpetrated financial abuse against older Australians, particularly those with
unite.ai
AI vishing scams—which use voice cloning and deepfake technology to impersonate trusted individuals—have become increasingly sophisticated and effective, with losses to Americans rising 23% from 2023 to 2024. Recent high-profile attacks include scammers impersonating Italy's Defense Minister to target business leaders like Giorgio Armani (resulting in one $200,000+ loss), hotel staff targeted during peak hours, and elderly individuals tricked out of approximately $200,000 by voices mimicking family members. The proliferation of AI Vishing-as-a-Service platforms like PlugValley has enabled attackers to launch these convincing, automated attacks at scale with custom
news.asu.edu
This article reports on a US-ASEAN Center business leader series discussion on cybersecurity and public-private sector collaboration to address escalating cyber threats in Southeast Asia. Speakers from government and private sector highlighted the need for regulatory frameworks (such as Singapore's Shared Responsibility Framework to combat digital fraud and scams), balanced integration of AI tools with human expertise, and a whole-of-society approach to building secure digital infrastructure. The discussion emphasized that cybersecurity is integral to national and economic security across the region.
buffalobulletin.com
**Summary:**
In 2025, Sheridan County continues to experience rising internet scams with increasingly sophisticated tactics, particularly impersonation of law enforcement and medical officers using scare tactics to demand payment. As of the reporting date, the Sheridan Police Department received 65 fraud reports and the Sheriff's Office reported 26 scams, with victims over age 50 disproportionately affected; at least two victims lost over $150,000 each. Law enforcement recommends reporting suspected scams immediately, using IC3.gov to document losses, and remembering that legitimate law enforcement never demands payment over the phone.
people.com
JPMorgan Chase is pursuing additional lawsuits against customers who exploited an "infinite money glitch" discovered in August 2024, which allowed users to deposit fraudulent checks via ATM and withdraw funds before the checks bounced. The bank has filed suits in Georgia, Florida, New York, and Texas against individuals accused of stealing amounts up to $75,000 each, and has sent demand letters to over 1,000 customers since October 2024, with a representative stating the bank will pursue cases "for as long as it takes to hold fraudsters accountable."
ynetnews.com
The National Insurance Institute warned of a surge in phishing scams impersonating the government body, using fake messages about "unusual account activity" that direct recipients to fraudulent websites designed to steal personal and banking information. The scam targets vulnerable populations, particularly elderly individuals and those with limited digital literacy, with similar impersonation schemes affecting other Israeli institutions like the Tax Authority, Health Ministry, and banks. The Institute advises recipients to avoid clicking links, verify website addresses end in .gov.il, and report suspicious messages to authorities rather than providing any personal information.
wyomingnews.com
**Summary:**
In 2025, Sheridan County law enforcement has received 91 combined fraud reports, with scammers increasingly impersonating law enforcement and medical officers using scare tactics to coerce victims into sending money, and exploiting Facebook Marketplace. The elderly and people over 50 are disproportionately targeted, with at least two victims losing over $150,000 each, though recovered funds are rare since money is typically sent electronically to overseas servers beyond law enforcement jurisdiction.
express.co.uk
Barclays Bank reported a 20% increase in romance scams in early 2025, primarily occurring on social media and dating platforms, with the average loss rising to £8,000 per victim in 2024 (up from £5,800 in 2023). Adults aged 61 and over are most vulnerable, losing an average of £19,000 per scam, with scammers typically building trust before requesting money under false pretenses such as emergencies, travel costs, or medical bills. The data shows 12% of UK adults have been targeted by or know someone affected by romance scams, and Barclays is calling for tech companies to implement stronger frau
leeds-live.co.uk
Barclays reported a 20% surge in romance scams during the first quarter of 2025 compared to 2024, with victims losing an average of £8,000—up from £5,800 in 2023. These scams predominantly originate from social media and dating platforms, where fraudsters exploit emotional vulnerability to manipulate victims into transferring money. Barclays and 76% of surveyed consumers are calling for tech companies to implement stronger safeguards to prevent scammers from operating on their platforms.
nltimes.nl
Bank helpdesk fraud in the Netherlands declined significantly in 2024, with reported victims dropping 30% to approximately 6,900 people and total losses falling 20% to €23 million. Despite this improvement, the Dutch Banking Association warned that scammers continue evolving their tactics—including coaching victims to ignore legitimate bank warnings and exploiting social media platforms—and stressed the need for ongoing consumer vigilance and stronger identity verification measures by digital service providers.
yahoo.com
An Ojai, California resident lost his life savings after scammers posing as U.S. Marshals Service agents called him and instructed him to send money to an out-of-state location. The Ventura County Sheriff's Office issued a warning about this government impersonation scam, which is part of a nationwide trend; in 2023 alone, the FBI's Internet Crime Complaint Center reported a 60% spike in such scams that defrauded over 14,000 people (mostly older adults) of more than $390 million. The article advises victims to act quickly by contacting their financial institutions, freezing credit, and reporting to authorities,
mirror.co.uk
One in eight romance scam victims are in an existing relationship when they fall victim to fraudsters, according to research by the National Fraud Helpline, with the vast majority meeting scammers on dating sites like Match.com and Tinder. Scammers typically target vulnerable individuals by building emotional connections over months before requesting money through elaborate false scenarios. A 68-year-old retired care worker was defrauded of £22,000 by a scammer posing as a widower from Cambridge, who used stolen photographs and fabricated emergencies to manipulate her into sending money between June and November.
weirdkaya.com
A 69-year-old German man lost RM3,089,800 after being duped by scammers impersonating Malaysian tax and central bank officials who used official-looking documentation to convince him to open a bank account and make 25 transfers. In a separate case, a 54-year-old Malaysian company manager was defrauded of RM2,652,000 through a Facebook-advertised investment scheme that used fake platforms and a WhatsApp contact named "Wendy Wong," initially paying him RM100,000 to build confidence before requesting tax fees to withdraw his non-existent profits.
ftc.gov
In 2024, reported text scam losses reached $470 million—more than five times the amount from 2020—according to the FTC's Data Spotlight. Common text scams targeting businesses include fake fraud alerts redirecting victims to move money to scammer-controlled accounts, bogus toll notices designed to collect financial information, and phony job offers impersonating legitimate companies. The FTC recommends verifying unexpected texts by contacting businesses directly through official channels, avoiding clicking links or calling numbers provided in texts, and pausing before responding to urgent demands.
thv11.com
Scammers are increasingly using AI voice-cloning technology to create deepfakes that impersonate loved ones in emergency scams, asking victims to send money immediately. Consumer Reports found that four of six popular voice-cloning apps lacked meaningful consent protections, allowing users to clone voices without permission, and experts say these deepfakes are becoming difficult to distinguish from real audio. Protection measures include recognizing deepfake scams exist, enabling two-factor authentication on financial accounts, being suspicious of unsolicited requests for personal or financial information, and applying critical thinking before responding to unexpected calls or messages.
lexology.com
In 2024, text message scams caused $470 million in reported losses to consumers—more than five times the 2020 amount—according to FTC data, with the top five scams being fake package delivery notices, phony job offers, fraudulent fraud alerts, bogus toll notifications, and "wrong number" romance/investment schemes. These scams employed tactics such as impersonating legitimate companies, stealing financial information through fake fees, and building fake relationships to manipulate victims into transferring money. The FTC recommends consumers avoid clicking links or responding to unsolicited texts and use blocking tools to prevent fraud.
investopedia.com
**Article:** "The Surprising Truth About the Age Group Most Likely to Fall for Financial Fraud"
Recent FTC data reveals that younger adults (ages 20-29) are losing money to scams at nearly twice the rate of older adults, with 44% experiencing financial losses compared to 24% of those aged 70-79. Younger adults are primarily targeted through online scams including fake shopping sites, cryptocurrency fraud, and social media job offers, with their "digital native" status and tendency toward impulsive decision-making making them particularly vulnerable despite overconfidence in their tech savviness. The study emphasizes that scammers exploit age-specific psychological factors and online
legit.ng
A Nigerian doctor nearly lost $250 (approximately N400,000) to scammers who impersonated an international organization on social media, using tactics including fake credentials, high-follower profiles, and fabricated official documents. He avoided the loss by becoming suspicious when the contact repeatedly claimed to be unavailable by phone, and after consulting a friend working at a legitimate multilateral organization who confirmed it was a scam. The incident highlighted how scammers research victims' interests and vulnerabilities over time to create convincing fraudulent schemes.
munsifdaily.com
A Maharashtra government employee, Shridhar Mahuli, lost Rs 2 lakh (approximately $2,400 USD) after a scammer impersonating an AU Small Finance Bank representative called claiming a health insurance payment needed to be linked to his credit card. The fraudster obtained Mahuli's card details through the fake call and made multiple unauthorized transactions, highlighting the sophistication of identity spoofing tactics used by modern scammers targeting financial information.
newschannel5.com
**Summary:**
Scammers are using AI voice-cloning technology to impersonate family members in phone calls to elderly grandparents, requesting money in urgent situations. Consumer Reports found that four of six popular voice-cloning apps lacked meaningful consent safeguards, and deepfake technology has become so advanced that even experts struggle to detect it. Protection measures include enabling two-factor authentication on financial accounts, verifying unexpected calls through other means, and maintaining healthy skepticism about requests for personal or financial information.
theglobeandmail.com
**Summary:**
Conservative Leader Pierre Poilievre announced a proposed "Stop Scamming Seniors" act to combat fraud targeting seniors, including mandatory minimum jail sentences (1-5 years depending on fraud amount) and fines of 10 times the amount defrauded, along with penalties up to $5 million for banks and cellphone companies that fail to detect suspicious activity. The announcement highlighted recent scams including "grandparent scams" and fraud schemes involving impersonation of banks, with Canadian Anti-Fraud Centre data showing Canadians lost $638 million to fraud in 2024, though only 5-10 percent of incidents are reported.
investopedia.com
This educational article explains romance scams, which involve scammers creating fake dating profiles to build romantic relationships with victims—particularly older Americans—before requesting money for fabricated emergencies or opportunities. Older people are targeted because they typically have more savings, less familiarity with online scams, and may experience isolation, making them vulnerable to the emotional manipulation of promised romantic connections. The article provides guidance for adult children whose parents fall victim, including stopping communications, reporting to authorities and platforms, attempting to recover funds through banks and financial institutions, and protecting against identity theft.
wired.com
Chinese-speaking smishing syndicates have operated the world's largest text message phishing operation over the past three years, sending millions of fraudulent SMS messages impersonating postal services, tax authorities, and financial institutions to steal personal information and bank card details. The criminals use realistic fake websites and harvest one-time passwords to clone cards into digital wallets like Apple Pay and Google Wallet, with one major group (the Smishing Triad) impersonating brands in at least 121 countries and generating over 1 million page visits to scam sites in a single 20-day period. These sophisticated, well-organized syndicates continue to develop new techniques and sell their ph
hastingstribune.com
Nebraska is experiencing increased reports of "pig butchering" scams, a cryptocurrency-based fraud in which criminals build relationships with victims over weeks or months through social media, dating apps, or fake text messages before luring them into bogus cryptocurrency investments. The scam—also called a confidence scam or financial grooming—can target anyone regardless of financial knowledge, and in 2024 Americans lost a record $12.5 billion to fraud and scams overall. Warning signs include unsolicited contact, emotional manipulation, requests for financial information, and exaggerated investment returns; victims should avoid sharing personal information with unknown contacts and contact the Nebraska Department of Banking an
chadronradio.com
Nebraska is experiencing an increase in "pig butchering" scams, a relationship-based fraud scheme where criminals slowly build trust with victims over weeks or months before luring them into fraudulent cryptocurrency investments. These scams can affect anyone regardless of financial sophistication, with the FTC reporting that Americans lost a record $12.5 billion to fraud in 2024, including a notable case where a Kansas banker lost $47 million. Warning signs include unexpected contact from strangers, emotional manipulation, requests for financial information, and promises of guaranteed high returns; victims should avoid sharing personal information with unknown contacts and report suspected fraud to authorities.
paymentsjournal.com
Consumers face increasingly common scams such as fake toll bill texts and fraudulent service provider listings, yet many financial institutions fail to adequately budget for scam prevention and detection technology. While the Federal Reserve's free ScamClassifier system helps standardize fraud documentation and tracking, many banks remain unaware of or reluctant to adopt it due to the significant integration costs and legacy system modifications required. The article emphasizes that prioritizing fraud prevention in organizational budgets is essential to combating the growing sophistication and persistence of scam tactics.
forbes.com
Dating app users face increasing risks from romance scams, catfishing, and fraudulent profiles, prompting platforms to implement identity verification technologies. Users can protect themselves by verifying identities through multi-layered verification tools, avoiding profiles that seem too perfect or pressure quick money transfers, keeping personal information private, staying alert to bots, and reporting suspicious activity to the platform. Choosing dating apps with strong safety records and privacy protections is essential for fostering a secure online dating experience.
techbullion.com
**Article:** "As cybercriminals develop increasingly sophisticated techniques, elderly individuals have become prime targets for fraud"
Cybercriminals increasingly target elderly individuals with sophisticated fraud schemes, prompting development of AI and network security innovations designed specifically to protect seniors. Key prevention technologies include real-time threat detection using machine learning to identify anomalous transaction patterns, personalized behavioral analysis that adapts to individual user habits, enhanced authentication methods like voice biometrics and fingerprint recognition, AI-driven call and message filtering to block scams before reaching victims, and predictive fraud prevention systems. These interconnected security measures aim to create robust digital defenses that balance strong protection with user-friendly interfaces accessible to less
yahoo.com
Cybersecurity researcher David Maimon discovered scammers selling access to Social Security accounts online, with the goal of taking over victims' benefit payments by changing account details and redirecting funds to fraudulent accounts. Scammers gain access through stolen login credentials and phishing attempts, and the Social Security Administration is implementing new in-person identity verification requirements (as of April 14) to combat the fraud. To protect accounts, beneficiaries should regularly monitor their "my Social Security" accounts, avoid clicking suspicious links, enable two-factor authentication, and never provide cash or personal information to unsolicited callers claiming to be law enforcement.
wgal.com
Scammers are conducting a widespread fake invoice scam via emails, text messages, and phone calls, falsely claiming recipients have been charged hundreds of dollars for unauthorized purchases to provoke panic and quick responses. The fraudsters then pose as refund representatives and request bank account or credit card information, ultimately stealing money from victims. To protect against this scam, consumers should verify messages for red flags such as lack of personalization, independently check their own accounts, and avoid responding to or calling back suspicious communications.
wfaa.com
An 87-year-old Richardson, Texas woman lost $17,600 in a sophisticated tech support scam that began with a phishing email spoofing her son. Scammers impersonating Apple and bank representatives used fear tactics—falsely claiming unauthorized charges for ammunition and child pornography—to isolate her from legitimate help and manipulate her into withdrawing cash and depositing it into a Bitcoin ATM. Her son is sharing the story to raise awareness about increasingly complex elder fraud schemes that exploit emotional manipulation and urgency.
indianexpress.com
Cyber police in Jammu and Kashmir uncovered approximately 7,200 fraudulent "mule accounts" in 2025, with estimates potentially reaching 30,000, which scammers use to launder stolen money and evade detection. Mule accounts are opened by unwitting victims (tricked into sharing identity documents for fake schemes) or willing participants (who sell account access for small commissions of Rs 500–3,000), and when fraud occurs, the legitimate account holders face frozen accounts and legal consequences while actual scammers remain hidden. Students are increasingly targeted with promises of two percent commissions, making them vulnerable to becoming unknowing participants in financial crimes that ultimately victimize them
nationalseniors.com.au
Older Australians are disproportionately targeted by scams, accounting for 31% of losses reported to Scamwatch despite representing only 17% of the population. CommBank's "Talk to a Loved One" campaign encourages families to have open conversations about scams to raise awareness and reduce vulnerability, though research shows only 8% of Australians feel comfortable discussing their own scam experiences with family members despite 90% believing such discussions are important. The campaign recommends using the "Stop. Check. Reject." approach and highlights that confidence in recognizing scams drops from 33% for those under 60 to just over 20% for those over 60.
koco.com
Christine Echohawk, 53, of Pawnee, Oklahoma, was arrested and charged with laundering approximately $1.5 million obtained through online romance scams targeting four elderly women (ages 64-79) across Utah, Texas, and Florida. One victim sent over $600,000 between April 2023 and March 2025 to a man using the alias "Edward Lotts," who claimed he needed to pay off a debt to access $2 million, and she sold her house to fund the payments. Echohawk facilitated the fraud by opening multiple bank accounts to receive the funds, converting them to cryptocurrency, and transferring them to wallets controlled by
yahoo.com
In 2024, scammers targeted elderly residents and visitors in Beaufort County, South Carolina, stealing over $3.1 million across 62 cases by impersonating law enforcement and demanding cryptocurrency transfers via Bitcoin ATMs. The scams exploited urgency and fabricated threats of arrest or legal consequences, with victims directed to convert cash to cryptocurrency at predatory ATMs with high transaction fees. Officials across South Carolina are calling for government oversight of cryptocurrency ATMs, as these machines have become primary tools for targeting aging communities, with the FTC noting that cryptocurrency scam losses in the U.S. increased tenfold between 2020 and 2023.
marketplace.org
Frank Abagnale, a former con artist, identifies red flags for detecting phone scammers, including suspicious bank activity. The Federal Trade Commission received over 500,000 imposter scam complaints in 2018, though prosecuting perpetrators remains rare, prompting federal regulators to develop new strategies to combat coordinated fraud efforts targeting victims.
johnsoncitytn.org
The Johnson City Police Department reported a rise in phone scams where callers impersonate law enforcement, government agents, or company representatives to pressure victims into purchasing gift cards, sending cryptocurrency, or sharing financial information by claiming urgent issues like pending arrests or compromised bank accounts. Victims have been contacted via phone, social media, text, and other platforms, with scammers requesting gift card numbers after purchase to access funds immediately. The JCPD emphasizes that legitimate law enforcement never demands payment to avoid arrest and advises the public to hang up on suspicious callers and report them to Crime Stoppers, noting that older adults are particularly targeted in these scams.
investopedia.com
Scammers are increasingly targeting 401(k) retirement accounts through multiple methods including phishing emails, fake investment platforms, impersonation phone calls and text messages, robocalls with AI voice impersonations, and fraudulent rollover schemes. To protect retirement savings, individuals should use two-factor authentication, create strong unique passwords, monitor account notifications, and only conduct rollovers with trusted financial institutions while remaining vigilant against suspicious communications and fake investment opportunities.
ftc.gov
Impersonation scams cost nearly $3 billion in reported losses during 2024, with the FTC receiving approximately 850,000 reports of such fraud that year. The FTC's Impersonation Rule, which marked its one-year anniversary in April, has enabled the agency to file multiple lawsuits against scammers impersonating government agencies, utility companies, banks, and delivery services, and has successfully shut down over a dozen fake FTC websites designed to trick victims. The FTC advises consumers to avoid sending money or personal information to unexpected contacts, not to trust caller ID (which can be faked), and to verify requests by contacting organizations directly using independently verified contact information