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in Bank Impersonation
nasdaq.com
· 2025-12-08
Spring's increased home buying and selling activity creates opportunities for scammers to exploit homebuyers and sellers through fake wire transfer requests, impersonation of lenders and realtors, and fraudulent home warranty solicitations. Consumers are advised to verify payment instructions directly with their lender or agent using known phone numbers, avoid wire transfers under pressure, consider certified checks as alternatives, and research home warranty companies through trusted sources like Consumer Reports before making any payments.
aol.com
· 2025-12-08
Spring's busy home-buying and home-improvement season creates opportunities for scammers to target homeowners through three main schemes: fake wire transfer requests impersonating lenders or realtors to intercept down payments and closing costs, fraudulent home warranty solicitations claiming policies are expiring or offering fake coverage, and home improvement scams. Homeowners can protect themselves by verifying payment instructions directly with lenders through known phone numbers, avoiding high-pressure tactics, using certified checks when possible, and purchasing warranties only from legitimate companies verified through Consumer Reports or trusted referrals.
nwfdailynews.com
· 2025-12-08
This educational article discusses common scams targeting the public, particularly elderly individuals. It covers traditional fraud like the "grandchild in jail" scheme where scammers pose as a relative needing bail money, as well as modern digital scams including fake package delivery notifications requesting payment and credit card information, and fraudulent refund offers designed to exploit victims' greed by asking for financial details.
nzherald.co.nz
· 2025-12-08
Last year, New Zealanders reported losses of nearly $200 million to scams, though actual losses may exceed $2 billion when unreported cases are considered, with two-thirds of Kiwis encountering scams monthly. ASB Bank is spearheading a multi-sector anti-scam initiative with telcos, police, and social media companies, while launching an awareness campaign that outlines common scam types—including phishing, marketplace fraud, investment schemes, and romance scams—along with protective measures such as verifying contacts directly, inspecting goods in person, researching investments thoroughly, and guarding personal information.
cyberdaily.au
· 2025-12-08
During Ramadan and Eid Fitr celebrations, scammers targeting Saudi Arabia and other regions have stolen between $70-$100 million through various fraud schemes, with the criminal group known as the Smishing Triad primarily responsible. The scams employ multiple tactics including fake logistics delivery notifications (impersonating companies like Aramex), romance scams, fake charities, and phishing sites mimicking banks and bill payment platforms, often using personal data from previous breaches to appear legitimate and bypass security measures like two-factor authentication. Victims are directed to counterfeit websites where their financial information, banking credentials, and personal data are harvested for unauthorized charges, identity theft, and recruitment
floridadaily.com
· 2025-12-08
Taufiq Mohammed Kailani of Daytona Beach was arrested for using a business email imposter scam to defraud two construction companies of $60,725 by posing as an employee and sending a counterfeit bank letter to trick one company into wiring funds. Kailani exploited an elderly victim he met through a romance scam to open a fraudulent bank account and withdraw the stolen money, which the victim unwittingly facilitated. He was charged with organized fraud, fraudulent use of personal identification information, and money laundering, with bail set at $1.5 million.
highlandcountypress.com
· 2025-12-08
Two Indian nationals, Anil Mangukia, 39, and Yash Navadia, 25, were indicted on money laundering conspiracy charges for their roles in an elder fraud courier scam targeting older Americans, including a victim in Warren, Ohio. The defendants and coconspirators stole more than $127,000 and attempted to steal an additional $650,000 by posing as bank employees and government agents, falsely claiming victims' accounts were compromised and instructing them to transfer money, purchase gold, or meet in person to hand over cash and valuables. The perpetrators employed multiple deception tactics including cryptocurrency transfers, direct bank transfers, and physical courier exchanges of
michigan.gov
· 2025-12-08
Michigan Attorney General Dana Nessel reissued consumer alerts warning residents about disaster-related scams and government imposter scams ahead of severe weather forecasts in March 2024. The alert advises homeowners to avoid price-gougers and fraudulent contractors who exploit storm damage situations by recommending verification of contractor credentials, consultation with insurance companies, obtaining written contracts, and avoiding cash payments or upfront full payment. Residents were also encouraged to report power outages to help the Attorney General's office advocate for consumers regarding utility service reliability.
news8000.com
· 2025-12-08
The Wisconsin Better Business Bureau issued an alert about "can you hear me?" phone scams, where callers immediately ask that question to record a "yes" response for fraudulent purposes. Scammers use the recorded affirmation to authorize unauthorized purchases, target consumers with future scams, or extract personal information by impersonating banks, government agencies, and insurance companies. The BBB recommends screening calls with caller ID, hanging up on unfamiliar callers, joining the Do Not Call Registry, and monitoring financial statements.
investopedia.com
· 2025-12-08
Pig butchering scams are a sophisticated investment fraud scheme in which scammers create fake online identities to build trust with victims before stealing their money, often through fraudulent cryptocurrency investments. The scams use social engineering, AI-generated content, and emotional manipulation to exploit victims' vulnerabilities, with billions of dollars in global losses reported. To protect yourself, ignore unsolicited messages, verify financial advice independently, and immediately report any suspected scam to your bank and law enforcement.
deseret.com
· 2025-12-08
During election season, scammers exploit increased political communications by impersonating legitimate candidates and political action committees to solicit donations from voters, with particular targeting of older Americans. The Better Business Bureau and AARP warn against providing personal information via unsolicited emails, texts, and phone calls, and advise verifying organizations through trusted sources before donating. Suspicious activity can be reported to the BBB's Scam Tracker or the FBI.
patch.com
· 2025-12-08
A 22-year-old man named Zhi Gao was sentenced to two years of probation for his role in defrauding a 65-year-old San Diego woman of over $200,000 in life savings through a multi-stage scam. The scam began with a fake Microsoft pop-up message on her computer, escalated to fraudulent Chase Bank calls claiming account fraud, and resulted in the victim making multiple cash withdrawals of $20,000-$30,000 that she handed to couriers; Gao was arrested during a sting operation while attempting to collect a final $30,000 payment, and has paid $30,000 in restitution
kstatecollegian.com
· 2025-12-08
A recent study found that Generation Z members experienced more financial losses and data theft from online scams than older adults, contradicting the common perception that scams primarily target seniors. The article provides practical fraud prevention advice including using secure payment methods, verifying caller identities by calling back directly, avoiding suspicious links and remote access requests, and being cautious of impersonators posing as banks, retailers, landlords, and tech support providers.
cnet.com
· 2025-12-08
Smishing (text message phishing) scams are widespread, with about one in three Americans having received such texts and roughly one-third falling victim without immediately realizing it. The FBI reported 298,878 phishing complaints in 2023 resulting in nearly $19 million in losses, with cybercriminals increasingly using AI to craft convincing fraudulent messages. To protect yourself, verify you've opted into bank text notifications through your official bank account settings, watch for red flags like requests for personal information or urgent calls to action, and always contact your bank directly using the number on your card rather than clicking links in unsolicited messages.
the-sun.com
· 2025-12-08
Wells Fargo customer Julia Gibson lost $2,500 through a Zelle scam after fraudsters impersonated bank employees and convinced her to transfer funds; she initially received a provisional credit but the bank later reversed it, leaving her account at $0 with overdraft fees. The article notes that scammers use Zelle and similar money-transfer apps because transactions cannot be reversed once sent, and banks often fail to reimburse victims since customers technically authorize the transfers themselves. Key prevention advice includes being skeptical of urgent requests, never sending money to unknown contacts, and knowing that legitimate banks will never ask customers to send funds via Zelle or to overseas accounts.
the-sun.com
· 2025-12-08
East Haven, Connecticut residents were warned about a lottery scam sent via mail claiming they won $500,000 from "Global Link Lottery Inc." and enclosing a fraudulent $6,985 check supposedly for taxes and fees. The scam instructed recipients to call a number to claim their winnings, but police warned that the check is fraudulent and cashing it would make the recipient liable for the lost funds, while calling the number could result in identity theft.
states.aarp.org
· 2025-12-08
Massachusetts Attorney General Andrea Joy Campbell established a new Elder Justice Unit to combat the frequent and pervasive fraud targeting older residents, with director Mary Freeley coordinating resources across multiple bureaus to enhance prosecution and education. In 2023, Massachusetts consumers reported over 87,000 fraud cases resulting in $142.3 million in losses, though experts note significant underreporting due to shame and lack of awareness. Common scams include impostor fraud targeting bank and government agency impersonation, grandparent scams, and cryptocurrency schemes, with prevention experts recommending victims slow down and avoid emotional reactions that bypass logical thinking.
states.aarp.org
· 2025-12-08
Illinois State Police Trooper Jason Wilson and AARP Illinois are working to combat fraud in the state, where consumers reported $244.7 million in losses to fraud in 2023. Wilson highlights common scams like phishing emails and fake refund schemes, and recommends preventative measures including not engaging with unknown callers, avoiding suspicious links, using two-factor authentication, and reporting crimes despite potential embarrassment. AARP Illinois is offering a five-part online fraud prevention series with expert speakers to educate the public on recognizing and avoiding elder fraud.
ftc.gov
· 2025-12-08
A new Federal Trade Commission rule targeting government and business impersonation scams took effect, as data revealed these frauds generated $1.1 billion in reported losses in 2023—more than three times 2020 losses. The five most common tactics include fake account security alerts, phony subscription renewals, bogus giveaways, fabricated legal threats, and false package delivery issues, with scammers increasingly using text and email rather than phone calls and preferring bank transfers (40% of losses) and cryptocurrency (21% of losses) as payment methods.
therecord.media
· 2025-12-08
In 2023, impersonation scams cost victims approximately $1.1 billion—more than triple the 2020 losses—according to FTC data reporting 330,000 business impersonation cases and 160,000 government impersonation cases. The delivery method has shifted, with text messages and emails now accounting for 40 percent of reported scams compared to phone calls (32 percent), and scammers increasingly impersonating multiple organizations within a single fraud targeting fake account alerts, subscription renewals, prizes, and law enforcement impersonation.
ftc.gov
· 2025-12-08
In 2023, impersonation scams targeting consumers reported more than 330,000 business and nearly 160,000 government impersonation cases to the FTC, resulting in combined losses exceeding $1.1 billion—more than triple the losses from 2020. Scammers have evolved their tactics, shifting from phone calls to text and email communications, increasingly requesting payment through bank transfers and cryptocurrency, and often impersonating multiple organizations within a single scam. The five most common impersonation scams include fake account security alerts, bogus subscription renewals, fraudulent giveaways or government money offers, false legal threats, and fake package delivery notifications—all designed to
1011now.com
· 2025-12-08
A 54-year-old Lancaster County woman lost $25,000 in a cryptocurrency scam after clicking on a fraudulent Microsoft security pop-up that directed her to a fake credit union website; she was told to transfer money to Bitcoin to prevent alleged Russian theft from her account, and the scam was reinforced by a caller impersonating the sheriff with a fake case number. The funds were irretrievable once transferred. Lancaster County authorities reported a similar scam in which another victim lost $8,000 and recommend people hang up and contact their bank or law enforcement directly rather than following instructions from unsolicited pop-ups or callers.
thereporter.com
· 2025-12-08
In 2022, people aged 60 and older filed 88,262 fraud complaints with the FBI resulting in $3.1 billion in losses. Solano County launched the Solano Senior Fraud Prevention Center (SolanoScamCenter.org) to combat a spike in scams targeting local seniors and provide resources for victims and their families. The center offers prevention tips including verifying government communications, identifying fake social media identities and sweetheart scams, skepticism toward prize offers, caution about urgent account compromise notices, and regular financial monitoring, along with reporting resources and assistance from Adult Protective Services.
marketplace.org
· 2025-12-08
The FTC enacted a new rule to prohibit impersonation scams where fraudsters pose as trusted institutions like banks to steal money or personal information, equipping the agency with enhanced enforcement tools. Consumers lost over $1.1 billion to impersonation scams—more than triple the 2020 amount—primarily through email, text, and phone calls, with scammers often leveraging personal data from breaches to appear credible. Experts recommend never responding to unsolicited communications or clicking links, as victims rarely recover their funds.
forbes.com
· 2025-12-08
This article outlines two prevalent online scams and how to avoid them. The first involves fraudsters sending fake wire instructions via spoofed email addresses during real estate transactions, causing victims to transfer hundreds of thousands or millions to criminal accounts; the second uses spoofed phone calls or emails impersonating legitimate banks to trick people into logging into fake websites or revealing two-factor authentication codes, compromising their accounts. The article recommends countering these scams by enabling two-factor authentication, confirming wire instructions verbally rather than via email, and never responding to unsolicited calls or emails—instead calling the official number on your card or account statement.
finance.yahoo.com
· 2025-12-08
During tax season, scammers commonly target taxpayers through identity theft, impersonation, and fake tax preparers, exploiting fear, urgency, and promises of money to trick victims into sharing personal information or paying fees. The IRS received 294,138 identity theft complaints in 2023, with affected taxpayers waiting an average of 19 months for refund processing. To protect yourself, recognize scammer tactics, verify that contact from the IRS comes only via physical mail, research tax professionals through official directories, and avoid sharing information with unknown callers.
ny1.com
· 2025-12-08
This educational article outlines common tax season scams and protection strategies. Scammers typically use fear, urgency, and financial incentives to trick taxpayers into sharing personal information or money, with identity theft being particularly prevalent—the IRS received 294,138 identity theft complaints in 2023, leaving victims waiting an average of 19 months for refund processing. Experts recommend verifying the legitimacy of tax professionals, remembering that the IRS contacts people only via official mail and websites, and avoiding sharing personal information with unsolicited callers.
dailyrepublic.com
· 2025-12-08
Solano County launched an online Senior Fraud Prevention Center to address increasing scam reports targeting local seniors. The county's public education campaign recommends seniors verify government communications, watch for fake social media identities and sweetheart scams, scrutinize investment offers, avoid urgent account compromise notices without proof, monitor finances closely, and protect Power of Attorney documents. The center provides resources, reporting strategies, and contact information for regulatory agencies, law enforcement, and Adult Protective Services through SolanoCares.org.
soyacincau.com
· 2025-12-08
A 57-year-old Malaysian civil servant nearly lost her life savings of RM150,000 to a phone scam in which fraudsters impersonated Maybank and government officials, instructing her to withdraw cash for alleged unauthorized transactions and mule account activities. A quick-thinking Maybank branch manager recognized the scam during the withdrawal and froze the victim's accounts, preventing the loss. The incident highlights the importance of bank staff vigilance and customer awareness of common scam tactics, particularly unsolicited calls requesting personal banking information or fund transfers to unknown accounts.
govtech.com
· 2025-12-08
In 2022, seniors aged 60 and older filed 88,262 fraud complaints resulting in $3.1 billion in losses, according to FBI data. Solano County responded to this spike by launching the Solano Senior Fraud Prevention Center (SolanoScamCenter.org) to educate residents and provide resources for fraud prevention and reporting, offering guidance on identifying government impersonation, social media scams, prize schemes, and urgent account compromise claims. The center provides contact information for filing reports with Adult Protective Services, law enforcement, and regulatory agencies to help victims respond and protect their finances.
adirondackdailyenterprise.com
· 2025-12-08
This educational article outlines common tax season scams and protection strategies. Scammers typically use fear, urgency, and money as tactics to trick taxpayers into sharing personal information or paying for fraudulent services, with identity theft being particularly prevalent—the IRS received 294,138 identity theft complaints in 2023, and victims wait an average of 19 months for resolution. Experts recommend verifying that contacts are genuinely from the IRS (which communicates only by mail), researching tax professionals through official directories, and avoiding unsolicited phone calls to prevent falling victim to these scams.
abc7chicago.com
· 2025-12-08
A Naperville woman lost $2,000 to a sophisticated spoofing scam where fraudsters used caller ID technology to impersonate Chase Bank with the bank's actual phone numbers. The scammers claimed to protect her from fraud, obtained her trust by referencing her transaction history, and convinced her to share authentication codes sent to her phone, which they used to transfer $2,000 through the Zelle app. Banks never request personal information or authentication codes via unsolicited calls, and customers should hang up and call their bank directly using the number on their card if they suspect fraud.
connexionfrance.com
· 2025-12-08
This article describes multiple fraud schemes targeting people in France, including overpayment scams where fraudsters pose as robbery victims to trick people into withdrawing cash on their behalf, and text message phishing scams impersonating official agencies like ANTAI (driving fine collection) and La Poste with fake links to fraudulent websites. The article also mentions that French authorities detected over 40,000 home renovation fraud cases in 2024 and notes that scammers often exploit victims' desire to help others or comply with authority by creating artificial urgency.
manchestereveningnews.co.uk
· 2025-12-08
In Greater Manchester, 15,623 fraud cases were reported to Action Fraud in the past year, with online shopping/auction fraud being most common (3,100 cases), followed by advance fee fraud (1,500 cases). Notable cases included serial fraudster Cieran McNamara, who manipulated four women into sending over £300,000 through romance scams before being sentenced to seven years in prison, and a separate case where a man defrauded a woman of £50,000 on a widows' dating site. Other scams included pet fraud, concert ticket fraud, and designer goods schemes targeting victims through emotional manipulation and online platforms.
columbian.com
· 2025-12-08
This article provides educational guidance on protecting yourself from tax season scams. Common scams include identity theft (where scammers file false returns in victims' names to claim refunds) and IRS impersonation schemes that use fear, urgency, and promises of money to trick people into sharing personal information. To protect yourself, verify that communications are genuinely from the IRS (which contacts people only by mail), research tax professionals through official directories, and avoid sharing information with unknown callers.
the420.in
· 2025-12-08
Scammers are targeting vehicle owners with fraudulent e-challan (traffic fine) notifications via text messages, tricking them into downloading malicious APK files that compromise their phones and financial data. A businessman from Mumbai lost Rs 3 lakh through unauthorized credit card charges after installing a fake app called 'vahanpalivahann.apk' to pay counterfeit traffic fines. Experts recommend downloading apps only from official sources like Google Play Store, using reputable antivirus software, and verifying the authenticity of unsolicited messages before taking action.
express.co.uk
· 2025-12-08
Between January 2020 and December 2023, investment fraud cost UK victims more than £2.6 billion across 98,525 cases, with an average loss of £26,773 per victim. Boiler Room fraud and Ponzi schemes were the most prevalent scams, stealing £553 million and £499 million respectively, with 2023 recording the highest number of victims (26,740) losing £527 million that year alone. The FCA recommends vigilance against red flags including unsolicited contact, pressure to act quickly, and promises of unusually high returns.
thesenior.com.au
· 2025-12-08
Remote access scams initiated by phone, text, email, or social media cost Australians $15 million in 2023, with nearly half of 8,975 reported cases beginning via phone calls impersonating banks or service providers. Scammers use increasingly sophisticated tactics—including spoofed numbers, fake social media profiles, and urgent requests for personal information or device access—to install malware, steal data, or make unauthorized purchases. Protection requires verification through official channels, refusing unsolicited requests, and immediately contacting your bank and reporting to Scamwatch if compromised.
nbcnewyork.com
· 2025-12-08
Two individuals, Rong Chen and ZhenSheng Yu, were arrested for a tech support scam that defrauded an 83-year-old Long Island man of $31,000 in January. The scammers displayed a fake popup warning on the victim's computer, impersonated Microsoft support, and convinced him that his accounts were compromised and federal crimes were being committed, resulting in two cash withdrawals of $16,000 and $15,000 respectively that were collected in person. This case is part of a recent pattern of similar scams targeting Long Island residents, with multiple arrests made for variations of the same fraud scheme.
forbes.com
· 2025-12-08
Social Security number impersonation scams are among the most common government impostor fraud, with criminals stealing over $100 million annually by pretending to be government officials and requesting personal or banking information. Scammers employ sophisticated tactics such as fake documents, fraudulent letterhead, and threatening calls claiming account suspension or benefit loss to pressure victims into disclosing sensitive data. The Federal Trade Commission recommends never trusting caller ID, never verifying personal information to unsolicited callers, and remembering that the SSA will never demand upfront payment via wire transfer, cash, or gift cards.
longisland.com
· 2025-12-08
An 83-year-old victim in Saddle Rock was defrauded of $31,000 in a tech support scam after receiving a fake Microsoft notification on his computer claiming his device and bank account were compromised. Two men, Rong Chen, 47, and ZhenSheng Yu, 46, were arrested in April 2024 after collecting the cash withdrawals on behalf of the scammers, with Chen and Yu charged with Grand Larceny. The victim avoided additional loss by refusing a third request and contacting police.
patch.com
· 2025-12-08
An 83-year-old man from Saddle Rock, New York, was defrauded of $16,000 in a tech support scam in January after receiving a computer notification claiming his device was compromised; scammers impersonating Microsoft representatives told him suspicious activity was detected and instructed him to withdraw cash, which an unknown man collected. Two men, Rong Chen, 47, and ZhenSheng Yu, 46, were arrested and charged with grand larceny after the victim contacted police when a third call attempted to collect an additional $15,000.
f-secure.com
· 2025-12-08
This article is an educational resource from F-Secure promoting their scam protection service. It highlights that U.S. citizens lost an estimated $12.5 billion to cybercrime in the previous year (a 12% increase), and provides prevention advice across common scam vectors including phishing emails, SMS "smishing," fake delivery alerts, contact spoofing, and fraudulent online shopping sites. The resource emphasizes that legitimate organizations do not request sensitive information via email or text, and recommends verification through separate trusted channels before responding to suspicious communications.
12news.com
· 2025-12-08
Joan Salcido of Surprise, Arizona lost nearly $20,000 to an imposter scam in which a fraudster posing as Wells Fargo sent her a text fraud alert, then called using a spoofed bank number to convince her to wire money to a separate account for "protection." The scammer used smooth, convincing tactics and had ready answers for her concerns, eventually persuading her to complete the wire transfer despite her initial hesitation. Experts warn that requests to move money to protect it and pressure to act quickly are major red flags, and that banks typically cannot recover funds lost to imposter scammers.
stories.td.com
· 2025-12-08
**Gift Card Scams Overview**
Gift card scams are increasingly prevalent, with fraudsters posing as grandchildren, IRS agents, or bank employees to pressure victims into purchasing gift cards and sharing the numbers. Scammers prefer gift cards because they are difficult to track once the card number and PIN are compromised, making them an "easy depletion method" for accessing funds. Common variants include bank investigator scams, IRS impersonation scams, grandparent scams, and lottery scams, all of which exploit urgency, authority, or emotional appeals to manipulate victims into sending money via untraceable gift cards.
the-sun.com
· 2025-12-08
Bank manager Andrea Nicole Hopkins stole $328,273 from four elderly customers (ages 80-95) at Commerce Bank in St. Louis between February 2020 and May 2021 by transferring funds into cashier's checks and prepaid cards, forging signatures, and altering account statements to fund her personal expenses and debts. Hopkins pleaded guilty to four counts of bank fraud and was sentenced to 18 months in federal prison in May 2023; Commerce Bank returned all stolen funds to the victims.
patch.com
· 2025-12-08
Solano County launched the Solano Senior Fraud Prevention Center (SolanoScamCenter.org) through its Older & Disabled Adult Services division to help residents prevent financial elder abuse and report scams. The center provides resources and five key prevention tips, including verifying government communications, watching for fake social media identities, being skeptical of prize/investment offers, avoiding suspicious account compromise notices, and monitoring finances and Power of Attorney documents. Victims can call ODAS for assistance filing reports and contacting law enforcement.
channelnewsasia.com
· 2025-12-08
Scammers impersonating local banks sent SMS messages to at least 12 victims offering fixed deposit promotions with high interest rates, resulting in losses of at least S$650,000 since January. The fraudsters posed as bank agents, collected personal information, and instructed victims to transfer money into fake accounts created under their names, with some victims receiving forged bank statements and facing delayed discovery through claimed "activation periods." Additional phishing scams targeting bank customers through spoofed SMSes resulted in 103 victims in December and 219 DBS customers losing about S$446,000 in the first two weeks of 2024.
timesnownews.com
· 2025-12-08
A 34-year-old German language teacher in Chennai lost Rs 2.26 lakh in a courier scam when a caller impersonating a Mumbai police officer falsely claimed she had sent a package containing drugs, then manipulated her into transferring money to a fraudulent account and unknowingly authorizing a loan in her name. In a similar incident, a Bengaluru lawyer was defrauded of Rs 15 lakh over 36 hours by scammers posing as courier service representatives, Mumbai police, and a CBI officer who coerced her into a video call under false pretenses and extracted sensitive financial information.
en.as.com
· 2025-12-08
The Senior Medicare Patrol warns that Medicare scams are increasing, with fraudsters exploiting beneficiaries' failure to review account statements by charging for unrequested items like urinary catheters, diabetes supplies, and COVID-19 test kits. To protect themselves, Medicare beneficiaries should carefully review their monthly Medicare Summary Notices (MSN) or Explanations of Benefits (EOB), treat their Medicare card like a credit card, and report suspected fraud to the Senior Medicare Patrol at 1-877-808-2468 or 855-613-7080. Medicare will never contact beneficiaries unsolicited by phone to issue new cards or other services.