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4,606 results in Tech Support Scams
en.cibercuba.com
In 2024, Florida's elderly adults lost over $180 million to increasingly sophisticated fraud schemes, with scammers using phone calls, texts, emails, social engineering, artificial intelligence, and identity theft as primary tactics. The most common scams targeting seniors include romance scams, fake investment opportunities (particularly cryptocurrency), and the "grandparent scam" where victims are pressured to send money urgently based on false emergencies. Authorities recommend never answering unknown calls, never providing personal information or money over the phone, and contacting institutions directly through official channels to verify any suspicious requests.
dgepress.com
ABC News Studios announced a new three-part docuseries titled "Hey Beautiful: Anatomy of a Romance Scam" premiering May 20, 2025, on Hulu, which follows three women (Annette, Roxy, and Gaby) who were defrauded by the same online romance scammer posing as a handsome man. The docuseries highlights how scammers use increasingly sophisticated tactics, including AI and deepfake technology, to exploit vulnerable individuals seeking connection online, in the context of record online scam losses of $16.6 billion in 2024, a 33% increase year-over-year according to FBI data.
context.news
A 53-year-old Michigan woman was deceived in a romance scam involving deepfake technology, where a scammer posing as a French man named "Richard" used AI-generated video calls and fake photos to manipulate her into taking out loans totaling $26,000. The scam exemplifies a growing threat, with projections of 8 million deepfakes to be shared globally in 2025—approximately one-fifth of which will be used in romance scams—as scammers increasingly employ artificial intelligence to impersonate romantic interests.
collider.com
ABC News Studios' documentary series "Hey Beautiful: Anatomy of a Romance Scam" (premiering May 20 on Hulu) follows three women—Annette, Roxy, and Gaby—who were defrauded by an online romance scammer operating under multiple aliases who manipulated them into sending their life savings by posing as a charming suitor. The series highlights the growing epidemic of romance scams, with online scammers stealing a record $16.6 billion in 2024 (a 33% increase from the previous year), and examines how victims are targeted while pursuing connection online.
oklahoma.gov
Oklahoma Attorney General Gentner Drummond issued a warning on National Senior Fraud Awareness Day, noting that elder fraud causes seniors over $3 billion in annual losses nationally through schemes including fake lotteries, tech support scams, government impersonation, and romance scams. The advisory recommends protective measures such as never sharing personal information unsolicited, avoiding clicking suspicious links, rejecting high-pressure payment demands, and reporting suspicious activity to financial institutions and law enforcement.
kswo.com
Oklahoma Attorney General Gentner Drummond issued a National Senior Fraud Awareness Day advisory noting that seniors lose more than $3 billion annually to fraud, including technical support and romance scams. The AG's office provided guidance to protect against fraud, recommending seniors avoid sharing personal information unsolicited, be skeptical of urgent payment demands and email links, monitor bills for unauthorized charges, and report incidents to law enforcement.
cyberscoop.com
The FBI warned of an ongoing campaign since April targeting current and former U.S. government officials with phishing texts and AI-generated deepfake audio impersonating senior officials to gain access to personal accounts. The advisory highlights the growing use of deepfake technology in fraud schemes, exemplified by a 2024 incident where a political consultant faced a $6 million FCC fine and criminal charges for creating a deepfake of President Biden to suppress votes. The FBI recommends not assuming messages from senior officials are authentic and advises standard security measures including multifactor authentication and identity verification through official phone numbers.
buckscounty.gov
National Senior Fraud Awareness Day (May 15th) highlights the escalating threat of fraud targeting seniors in Bucks County and nationwide, with criminals increasingly using AI-powered tactics like grandparent scams, government impersonation, tech support fraud, and romance scams to exploit seniors' trust and extract money. To protect themselves, seniors should verify unexpected contact through independent channels, resist pressure tactics, safeguard personal information, use strong passwords, and consult trusted contacts before responding to requests for money or sensitive data.
news-shield.com
**Title:** In this technological age there is no shortage of ways a scammer might try to defraud someone. AI-powered scams are increasing dramatically, with one computer repair business reporting a spike from 1-2 scam victims per week to 1-2 daily, as scammers now use tools like ChatGPT to create convincing phishing emails, fake websites, and deepfake voice calls. Common scams include romance fraud (which starts with small requests but accumulate over time), fake tech-support pop-ups that trick users into granting remote access and stealing banking information, and grandparent scams where AI mimics a family member's voice
Romance Scams Government Impersonation Law Enforcement Impersonation Tech Support Scams Phishing Cryptocurrency Gift Cards Bank Transfer Check/Cashier's Check Money Order / Western Union
theregister.com
Coinbase disclosed that overseas support staff were bribed by cybercriminals to steal customer data, resulting in a $20 million extortion demand that the company refused to pay. The breach affected less than 1 percent of monthly users and compromised personal information including names, addresses, phone numbers, email addresses, partial Social Security numbers, and account balances, though customer funds remained inaccessible; attackers already used the stolen data in social engineering scams to defraud some customers. Coinbase terminated the involved employees, is reimbursing defrauded customers, and estimates remediation costs between $180-400 million while offering a $20 million reward for information leading to
nbcsandiego.com
Two suspects were arrested in Carlsbad, California for separate elder fraud schemes totaling over $140,000 in losses. The scams involved fake pop-up alerts and impersonation of legitimate agencies (Apple Security, Wells Fargo, FTC) that convinced elderly victims to withdraw cash and gold bullion, place them in taped shoe boxes, and hand them to couriers posing as federal agents. Tang Chen and Gurjant Singh were arrested after police intervened, with authorities emphasizing that victims should verify suspicious requests independently by contacting agencies directly rather than using numbers or emails provided in unsolicited communications.
news-shield.com
Scam incidents are increasing dramatically—computer repair shops now report 1-2 victims daily compared to 1-2 per week previously—with AI technology making fraudulent emails, websites, and voice impersonations increasingly convincing and difficult to detect. Common scams include romance schemes (often the costliest), tech support pop-ups that trick users into granting remote access and transferring funds via untraceable payment methods, and "grandparents scams" using voice mimicry. Experts recommend verifying caller identities with family knowledge questions, avoiding rushed financial decisions, refusing unusual payment methods like gift cards or cryptocurrency, and immediately contacting banks or professionals rather than calling numbers on suspicious pop
Romance Scams Government Impersonation Law Enforcement Impersonation Tech Support Scams Phishing Cryptocurrency Gift Cards Bank Transfer Check/Cashier's Check Money Order / Western Union
buckscounty.gov
National Senior Fraud Awareness Day (May 15th) highlights the growing threat of scams targeting seniors in Bucks County and nationwide, including grandparent scams using AI technology, government impersonation schemes, tech support fraud, romance scams, and phishing attacks. The article emphasizes that seniors are vulnerable targets exploited through various channels, and recommends protective measures such as verifying information independently, resisting pressure tactics, protecting personal data, using strong passwords, and consulting trusted contacts before responding to suspicious requests.
atlantanewsfirst.com
National Senior Fraud Awareness Day (May 15) highlights a growing problem: seniors lost over $3.4 billion to scams in 2023, an 11 percent increase from 2022, through schemes including tech support, romance, and cryptocurrency fraud. The Federal Trade Commission reports that older adults experienced the highest financial losses among all age groups who reported scam losses in 2024, making fraud prevention education and resources from major financial institutions essential for protecting vulnerable seniors.
pcmag.com
Americans receive an average of 14 malicious messages daily and spend nearly 100 hours annually distinguishing real from fake messages, with scams costing victims over $1,400 on average. McAfee has introduced Scam Detector, a new security feature included with McAfee+ and Total Protection that automatically flags suspicious text messages, emails, and deepfake videos across devices while providing educational context to help users improve their fraud-detection skills.
standard.net
This educational article identifies three evolving scams: a sophisticated Social Security Administration phishing email that uses image-based content to bypass filters and installs remote access malware (ScreenConnect) to steal banking and personal data; a Gmail impersonation scam using Google Sites to create fake support portals and collect account credentials; and a fake Realtek driver update targeting Mac users that installs malware to steal login credentials and browser data. The article advises users to avoid clicking links in unsolicited emails, visit official websites directly, and report suspicious messages to appropriate authorities like the FTC and Google.
newsweek.com
The FBI reported that internet-related crime reached a five-year high in 2024, with victims losing $16.6 billion across approximately 860,000 complaints—a 33% increase from 2023. Individuals aged 60 and older suffered the largest financial losses at $4.8 billion, with the most common scams being phishing/spoofing, cryptocurrency fraud, and extortion, while investment fraud, business email compromise, and tech support fraud were the costliest schemes overall.
iheart.com
Rising isolation in society—28% of the population now lives alone compared to 9% in the 1950s—has made older adults vulnerable to romance scams. Dr. Phil and Chris Harrison discuss a scammer manual containing 100 manipulative pick-up lines and feature victims including a 67-year-old widow and an 81-year-old woman who was scammed twice within three months. Social Catfish provides identity verification tools to help combat these frauds that cost victims millions of dollars.
youralaskalink.com
The FBI's 2024 Internet Crime Report documented 6,770 online fraud complaints in Alaska totaling over $26 million in losses, with residents over 60 experiencing the highest financial impact, particularly from cryptocurrency scams comprising 45% of losses. Investment fraud, business email compromise, and tech support fraud were the top scam types in the state, with the FBI urging residents to report incidents to their financial institutions and the Internet Crime Complaint Center.
cherokeescout.com
A Scam Jam educational event held on April 29 at Murphy First Baptist Church brought together 33 attendees and seven speakers, including representatives from the Cherokee County Sheriff's Office, the N.C. Department of Justice, and a cybersecurity expert, to educate the community about identity theft, email scams, and fraud prevention strategies. The speakers emphasized that seniors are particularly vulnerable to scams due to unfamiliarity with technology and lack of skepticism, and recommended protective measures such as using strong passwords, verifying email sources, avoiding sharing sensitive information electronically, and utilizing credit monitoring services. The event highlighted common warning signs of scams—including urgent requests, unsolicited messages, an
turnto10.com
Text message scams cost Americans $470 million in reported losses during 2024, with cybersecurity experts noting that scammers use sophisticated tactics like spoofed numbers and personalized details to deceive even tech-savvy users. Red flags include unsolicited messages with shortened links and artificial urgency, with older adults being particularly vulnerable due to their tendency to respond promptly to communications. Experts recommend warning family members about these evolving scams and avoiding clicking suspicious links in unexpected messages.
cnn.com
Google is rolling out enhanced scam detection technology in Google Messages to identify fraudulent text messages about unpaid tolls, which have become increasingly prevalent scams affecting Android users. The FBI received approximately 60,000 toll scam complaints last year, and consumers lost $470 million to text scams in 2024, with fake unpaid toll texts nearly quadrupling in early 2024 according to McAfee. The on-device detection system will flag suspicious messages as "likely scams" while also identifying fraud related to cryptocurrency, technical support, and gift cards, helping users avoid sophisticated phishing attempts that use poor grammar, urgent language, suspicious links, and imitated official logos.
arstechnica.com
Nicole Yelland fell victim to an elaborate job scam in January and now implements strict verification protocols before meeting unknown contacts, including background checks and video calls with cameras on. Digital imposter scams targeting job seekers have surged significantly, with AI-generated fake personas and deepfake videos making fraudulent impersonation easier; FTC data shows job-related scam reports nearly tripled from 2020 to 2024, with losses increasing from $90 million to $500 million. Criminals are exploiting remote work trends and AI tools to construct convincing fake professional identities on platforms like LinkedIn and video conferencing services.
techcrunch.com
**Summary:** Scammers exploited compromised contractor accounts within Granicus's GovDelivery email system—used by U.S. federal and state governments to send official notifications—to send fraudulent emails impersonating government agencies in Indiana and New Mexico. The fake toll and payment scam emails, sent from official government addresses, contained malicious links directing recipients to phishing websites designed to steal personal and financial information. Granicus confirmed the breaches resulted from compromised user accounts rather than system vulnerabilities, but did not disclose the number of affected recipients.
winknews.com
In 2024, elder fraud losses in the United States reached $3.4 billion, with Florida accounting for nearly $300 million and ranking second nationally. Scammers target seniors over 60 through various methods including phishing, tech support, and romance scams, employing sophisticated, professional tactics. The FBI launched an awareness campaign called "Take a Beat" encouraging victims to pause and consult trusted contacts, while emphasizing the importance of reporting all fraud attempts, including unsuccessful ones, to the Internet Crime Complaint Center.
komando.com
A retired Texas man lost $500,000 after being manipulated through an online romance scam that convinced him to liquidate his 401(k) and invest in cryptocurrency on a fraudulent platform. The scammer used fake documentation showing investment growth to maintain the deception, leaving the victim forced to sell his house and seek employment to recover from the financial devastation.
hometownstations.com
In the first four months of 2024, elder fraud resulted in an estimated $1.6 billion in losses nationwide, with Ohio reporting a 22% increase in scam complaints year-over-year. Scammers are using increasingly sophisticated methods including deepfakes, voice cloning, and cryptocurrency to target older adults, who are exploited due to perceived vulnerability and are often reluctant to report crimes due to shame or fear. Authorities recommend verifying unfamiliar contacts, establishing family code words, monitoring financial accounts regularly, and resisting high-pressure tactics to prevent fraud.
valpo.life
Americans lose $10 billion annually to scams, with older adults being particularly vulnerable due to lower confidence in recognizing fraudulent schemes and varying levels of tech-savviness. Common scams targeting seniors include tech support fraud, sweetheart scams (which cost people over 60 nearly $367 million in 2023), imposter scams, advance fee scams, investment scams, gift card scams, emergency wire transfers, and phishing attempts. To protect yourself, understand how scams operate—scammers pose as trusted entities and create urgent situations to pressure you into sharing money or personal information—and avoid clicking unknown links, verify requests by calling institutions directly, and be skeptical of
wired.com
Nicole Yelland fell victim to an elaborate job scam in January involving scammers impersonating a real company's hiring manager, who refused to turn on their camera during a video interview and requested sensitive personal information like her driver's license number. According to the FTC, job and employment-related scams have nearly tripled from 2020 to 2024, with losses increasing from $90 million to $500 million, fueled by AI tools that make it easier for fraudsters to create convincing fake personas and deepfakes. To combat these digital imposter scams, professionals are employing both high-tech solutions (AI detection startups, biometric verification) and low-tech
neworleanscitybusiness.com
A 69-year-old Philadelphia woman nearly fell victim to a sophisticated tech support scam in which fraudsters posed as Norton antivirus, Microsoft, and her bank, threatening her with arrest and claiming hackers had transferred $18,000 to Russian accounts unless she purchased cryptocurrency. She avoided losing money after recalling that a friend had lost $800,000 to a similar scam and hung up the phone. Experts note that artificial intelligence, dark web data access, and lack of federal oversight have made financial scams increasingly believable and effective, with Americans losing between $23.7 billion and $158.3 billion to such schemes in 2023-2024.
nkytribune.com
U.S. consumers lost over $12.5 billion to fraud in 2024, a 25% increase from the prior year, with investment scams accounting for $5.7 billion in losses. Adults aged 60+ are particularly vulnerable, having lost $3.4 billion in 2023 alone to scams including tech support, grandparent, and government impersonation schemes. The article recommends consumers verify caller identity by hanging up and calling their bank directly, never share account credentials or one-time access codes, and ignore unsolicited payment requests, as legitimate banks will never ask for such information.
spectrumnews1.com
Detective Michelle Viney and Gwen Ruppert from the Dane County Sheriff's Office discuss the rising sophistication of scams across Wisconsin and the nation, including AI-generated dating scams and cryptocurrency fraud that exploit advancing technology. The detectives emphasize the importance of public awareness in combating these increasingly complex schemes.
pymnts.com
Meta warned users about rising scam tactics including fake coupons, gift cards, and counterfeit products sold at artificially low prices designed to steal personal information. Research shows scam-related fraud increased 56% in share and financial losses jumped 121% this year, with scams now accounting for 23% of all fraudulent transactions, as fraudsters shift from targeting technical payment vulnerabilities to exploiting human behavior through phishing, impersonation, and social engineering tactics.
Tech Support Scams Phishing Scam Awareness Gift Cards Payment App
mix106radio.com
A sophisticated phishing scam targeting Idaho residents has been exploiting vulnerabilities in Google's infrastructure to bypass security systems and appear as legitimate Google emails. The attack, discovered by developer Nick Johnson, uses fraudulent emails designed to trick recipients into sharing sensitive data or downloading malware. Experts recommend using authenticator apps, regularly updating passwords, and forwarding suspicious emails to legitimate support sources like Google Support for verification.
cbsnews.com
Pittsburgh-area law enforcement leaders warned the public about increasingly sophisticated scams facilitated by technology, including common schemes like "grandparent" scams, fake tech support, and gift card fraud. The officials advised people to pause before acting on suspicious communications, verify information with trusted sources, avoid clicking links, and report all scams regardless of amount, noting that most stolen money is quickly moved out of the country and difficult to recover.
cnet.com
CNET advises fraud victims to report scams to the Federal Trade Commission and FBI's Internet Crime Complaint Center, even if no money was lost, as these reports help authorities identify trends, educate the public, and build cases against criminals. The FTC received over 3.4 million complaints last year with only 38% involving monetary losses, and victims can also take steps like freezing credit, contacting their bank, or using identity theft protection services to mitigate damage.
abc11.com
A Raleigh woman lost approximately $3,000 to an imposter scam after a fraudster posing as a Microsoft representative gained remote access to her computer and convinced her to purchase gift cards to recover allegedly missing funds. After sharing her story with a local news Troubleshooter to warn others, a local charity, Miracle Ministries Inc., donated $1,000 to help her recover from the financial loss.
cnn.com
Google is deploying its Gemini AI model to detect and warn users of tech support scams and other fraudulent content across Chrome, Search, and Android, marking an escalation in AI-powered anti-scam efforts as bad actors simultaneously use AI to create more convincing fraudulent content. The technology can identify scams in real-time by scanning webpages and understanding language nuance better than previous systems, with Google reporting it now blocks 20 times more problematic pages than before and removed hundreds of millions of scam search results daily in 2024. This defensive use of AI comes as consumers worldwide lost over $1 trillion to scams in the previous year.
mashable.com
Scammers are sending fraudulent emails impersonating Geek Squad, claiming victims owe $300-$500 for fake subscription renewals to pressure them into calling the provided number or clicking links. Once victims engage, scammers use social engineering tactics to steal personal information like credit card or Social Security numbers, or trick them into installing remote access software. To protect yourself, ignore these emails entirely and contact Geek Squad directly through Best Buy's official website if you need legitimate support.
seroundtable.com
Google announced significant improvements to its scam-detection capabilities, now catching 20 times more fraudulent pages and reducing scams in Search results by over 80% through AI-powered systems. The improvements specifically targeted impersonation scams, such as fake airline customer service pages, which Google has reduced by more than 80% in Search results. Google also deployed new AI-powered scam detection features across Chrome, Google Messages, and Phone by Google to protect users from fraud and data theft.
pymnts.com
Google has integrated AI-powered scam detection tools across its products, including Gemini Nano in Chrome's Enhanced Protection mode to detect tech support scams and fake websites, along with AI-powered alerts in Chrome on Android and scam detection features in Google Messages and Phone. The company reports that its AI now blocks 20 times more scam websites than three years ago and reduced impersonation scams of official sites by over 70% in 2024, with all processing occurring on-device to protect user privacy.
hk-now.com
Killingworth's Committee on Aging held a two-hour Scam and Fraud Prevention Program on May 3, 2025, where attorney Don Phillips, legal services representative Erica Basoli, and State Trooper Rick Mulhall educated seniors about common fraud schemes including bank/credit card scams, gift card fraud, home repair scams, romance scams, tech support scams, and fake prize offers. The presenters advised seniors to avoid sharing personal information on social media, resist urgency tactics, report all scams to authorities, and verify legitimacy through official channels, while emphasizing that legitimate businesses should be registered, insured, and provide written contracts.
amlintelligence.com
Ireland is advocating within the European Union for new regulations requiring major tech platforms like Google and Meta to verify that financial advertisers are legitimate registered providers before accepting their ads. This initiative aims to reduce the billions of euros in losses Europeans experience annually from online scams facilitated through fraudulent financial advertisements.
nwitimes.com
Cryptocurrency investment fraud accounted for nearly $4 billion in losses in 2023 (71% of all crypto-related losses), a 53% increase from 2022, with victims often lured through "pig butchering" scams that build trust via dating apps and social media before directing them to fake investment platforms. Criminals exploit cryptocurrency's decentralized nature, irreversible transactions, and AI-enhanced deception tactics—including voice cloning and fake videos—to operate sophisticated call center operations that mimic legitimate businesses. While people aged 30-49 filed the most complaints, victims over 60 suffered the highest losses at over $1.24 billion.
irs.gov
This IRS alert issued during National Small Business Week warns taxpayers and businesses to remain vigilant against year-round scams and fraud, highlighting the agency's "Dirty Dozen" list of schemes including W-2 phishing, fake charities, spear phishing, and fraudulent social media tax advice. The IRS recommends protective measures such as using multi-factor authentication, strong passwords, anti-malware software, and securing Employer Identification Numbers (EINs), while cautioning that disaster season creates additional opportunities for scammers impersonating IRS workers offering false casualty loss claim assistance. Victims can report scams to [email protected], contact the disaster
nypost.com
A sophisticated phishing scam impersonating law enforcement is targeting Gmail users by exploiting vulnerabilities in Google's infrastructure, particularly through Google Sites subdomains that appear legitimate. The fraudulent emails claim a subpoena has been issued and direct users to a fake support portal where they enter credentials, allowing cybercriminals to hijack accounts. Google acknowledged the attack and recommends users enable two-factor authentication and passkeys for protection, while researchers call for the company to disable scripts and embeds in Google Sites to prevent future credential harvesting schemes.
blog.google
Google is deploying advanced AI systems across its platforms to detect and block scams at scale, including blocking hundreds of millions of fraudulent search results daily and reducing airline impersonation scams by over 80%. The company is expanding protections through on-device AI models in Chrome's Enhanced Protection mode, Android's Google Messages and Phone app, and new warnings against malicious notifications—all designed to combat evolving threats like phishing, remote tech support scams, and sophisticated call/text message fraud.
chicagocrusader.com
Over 75 seniors and family members attended a Fraud and Scam Prevention Seminar in Chicago on May 6, presented by JPMorgan Chase, the Chicago Police Department, and Chicago Commons, to learn protective strategies against financial fraud targeting older Americans. Illinois residents lost over $324 million to scams in the previous year, with seniors remaining highly vulnerable, and the event educated participants on common tactics including romance fraud, fake IRS calls, tech support scams, and impersonation schemes using the "Four Ps" framework (Pretend, Problem/Prize, Payment, Pressure). Attendees received practical guidance on fraud prevention, including setting up account alerts, using unique passwords, enabling
indianexpress.com
Meta removed over 23,000 Facebook pages and accounts operating scam networks targeting users in India and Brazil, which used deepfakes of celebrities and financial influencers to promote fake investment apps and gambling websites. Victims were redirected to messaging apps or fake Google Play Store pages where scammers posed as investment advisors and collected payments before disappearing or reversing transactions. Meta implemented anti-fraud measures including facial recognition technology for identity verification, advance-payment warnings, and suspicious activity detection, while partnering with Indian government agencies to conduct cybersecurity awareness training.
timesofindia.indiatimes.com
As the May 7, 2025 REAL ID deadline approaches, fraudsters are exploiting consumer urgency through fake DMV websites, phishing texts, and social media scams designed to steal personal and financial data by posing as expedited processing services. Scammers use pressure tactics, unofficial payment requests, and official-looking communications to deceive applicants unfamiliar with the process. Consumers should only use official state DMV websites, verify https security, avoid third-party payment methods, and report suspicious activity to the FTC or their state DMV.
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