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Search across 22,013 articles about elder fraud. Filter by fraud type, payment mechanism, or keywords.

2,895 results in Identity Theft
mirror.co.uk · 2025-12-08
The Metropolitan Police contacted 25,000 UK residents via text and email on April 18 after shutting down "Labhost," an online platform used by over 2,000 criminals since 2021 to create phishing websites impersonating banks, healthcare providers, and postal services. Around 70,000 people in the UK fell victim to the scams, having their card numbers, PINs, and passwords stolen before the operation was dismantled. Recipients of the police notification should verify its authenticity, change passwords on sensitive accounts, monitor for suspicious activity, and report any confirmed fraud to Action Fraud or their bank immediately.
housingwire.com · 2025-12-08
Between June 2022 and June 2023, FinCEN reported over $27 billion in suspicious activity across 155,000 filings related to elder financial exploitation (EFE), with account takeovers being the most common typology and adult children perpetrating nearly 40% of documented cases. Perpetrators primarily used unsophisticated methods like compromised passwords and phishing emails to avoid in-person detection, while financial institutions also reported increases in tech support and romance scams targeting seniors. FinCEN emphasized the critical role of financial institutions in identifying, preventing, and reporting suspected EFE to protect older adults' financial security and well-being.
thestatehousefile.com · 2025-12-08
This article is not related to elder fraud, scams, or elder abuse. It covers Indiana state political appointments, utility rate decisions, and reproductive health policy matters. It does not contain content relevant to the Elderus elder fraud research database.
taskandpurpose.com · 2025-12-08
Sanda G. Frimpong, an E-4 soldier stationed at Fort Bragg, North Carolina, orchestrated multiple online romance and fraud schemes between December 2019 and February 2022, defrauding victims of thousands of dollars by impersonating romantic interests, military personnel, and officials. One victim lost over $150,000 after being convinced by a fake soldier to send money for gold and diamond transfers, while another victim sent over $7,000 after being targeted with a romance scam involving fake inheritance claims. Frimpong was arrested in 2023, pleaded guilty to three counts of money laundering, and was sentenced to 40 months in
vindy.com · 2025-12-08
AARP identifies four emerging scams to watch for in 2024: check cooking (using software to digitally alter stolen checks rather than chemical washing), voiceprint scams (using deepfake technology to impersonate victims' voices for financial fraud), delayed-action sweepstakes scams (collecting personal information for identity theft that may be exploited gradually), and virtual celebrity scams (exploiting fans' connection to online celebrity presence). Prevention strategies include using safer payment methods, avoiding phone calls from unknown numbers, never providing personal information to unsolicited callers, and remaining skeptical of offers that seem too good to be true.
thedesertreview.com · 2025-12-08
Congressman Raul Ruiz, in partnership with the Federal Trade Commission, Social Security Administration, Internal Revenue Service, and Health Insurance Counseling and Advocacy Program, hosted a Senior Fraud Workshop on April 24, 2024, in El Centro, California to educate seniors about recognizing and avoiding scams. The workshop covered identity theft, Medicare fraud, and other schemes targeting seniors, with experts providing practical advice on warning signs and steps for reporting suspected fraud to law enforcement.
fincen.gov · 2025-12-08
Between June 2022 and June 2023, FinCEN identified 155,415 suspicious activity filings involving elder financial exploitation totaling approximately $27 billion, with approximately 80% involving elder scams (where perpetrators pose as trusted entities to obtain money) and 20% involving elder theft by known individuals. FinCEN's analysis found that account takeover was the most common scam method, adult children were the most frequent theft perpetrators, and perpetrators typically used unsophisticated methods to minimize contact with financial institutions. Financial institutions are encouraged to refer suspected EFE victims to the National Elder Fraud Hotline (833-372-8311) and recommend victims
bankingjournal.aba.com · 2025-12-08
Financial institutions reported approximately $27 billion in suspicious activity related to elder financial exploitation between 2022 and 2023, according to FinCEN's analysis of Bank Secrecy Act reports. The majority of cases involved elder scams with unknown perpetrators (80% of reported activity), particularly account takeovers using unsophisticated methods like password guessing, while elder theft by known perpetrators—most frequently adult children—comprised the remainder. Banks filed 72% of all elder exploitation-related reports, demonstrating their critical role in identifying and preventing such financial abuse.
cnet.com · 2025-12-08
Zelle, a peer-to-peer payment service owned by major U.S. banks and launched in 2017, has experienced hundreds of millions of dollars in consumer losses due to fraud since its inception. The Consumer Financial Protection Bureau filed a lawsuit against Early Warning Services (Zelle's operator) in December alleging the platform failed to safeguard against fraud, with scammers exploiting the service's instant, irreversible transfers and minimal verification requirements through social engineering tactics like phishing and impersonation of banks and utilities. Protection strategies include avoiding responses to unsolicited messages and verifying requests independently by calling official bank numbers.
moco360.media · 2025-12-08
A Silver Spring woman lost nearly $800,000 in a gold bar scam after receiving a fraudulent call claiming to be from the FTC's Office of the Inspector General, instructing her to convert assets to gold for "safekeeping" by the FBI and Treasury Department. Montgomery County police report approximately a dozen similar victims in the past year losing over $5 million total, with only one arrest made—courier Wenhui Sun, 34, who allegedly picked up gold bars from victims; scammers target this method because gold is untraceable and has universal value across countries. The FBI warns that government agencies and legitimate businesses never request citizens purchase gold or precious metals, and urges
thesentinel.com · 2025-12-08
A 34-year-old California man was arrested for his role in a government-imposter gold bar scam that defrauded an elderly Leisure World resident of over $700,000 in Montgomery County, Maryland. The scammer impersonated FTC and FBI officials, falsely claiming the victim was an identity theft victim requiring protective measures, and instructed her to purchase gold bars from an online retailer; the victim wired approximately $788,000 in two transactions and handed over the gold bars to couriers in parking lots before realizing the theft. This represents one of a dozen similar incidents reported in Montgomery County over six months, targeting vulnerable seniors in the community.
justice.gov · 2025-12-08
Five individuals were charged in a coordinated elder fraud scheme spanning from 2020-2022, in which in-home caretakers Mykia Henderson and Cynthia Mixon (mother and daughter), along with accomplices Corey Webb, Whitney Wallace, and Shakira English, defrauded an elderly victim of over $173,000 through unauthorized credit card charges, fraudulent checks, and identity theft using Square and Stripe payment accounts. The defendants face charges including wire fraud, conspiracy to commit wire fraud, and aggravated identity theft, with potential sentences up to 20 years imprisonment.
Identity Theft General Elder Fraud Financial Crime Wire Transfer Bank Transfer
wbrc.com · 2025-12-08
Five people were charged in a central Alabama elder fraud scheme involving multiple forms of financial exploitation. The defendants—including two caretakers, a house cleaner, a hairdresser, and the caretaker's husband—allegedly defrauded an elderly victim of approximately $213,000 between December 2020 and March 2022 through unauthorized credit card charges, forged checks, identity theft, and fraudulent Square account transactions. The defendants face charges including wire fraud, conspiracy to commit wire fraud, and aggravated identity theft, with maximum penalties of 20 years in prison.
Identity Theft General Elder Fraud Financial Crime Wire Transfer Bank Transfer
aarp.org · 2025-12-08
The AARP Fraud Watch Network Helpline, a free service staffed by over 160 trained volunteers nationwide, responds to approximately 150 calls daily from fraud victims seeking support and guidance. A caller named Becky lost $16,000 in a PayPal impostor scam after clicking a malicious link in a phishing email, and volunteer Dan Smith helped her understand next steps including malware removal and account security measures. The helpline, which has operated for a decade, provides victims with crime reporting assistance, financial counseling referrals, and emotional support during what are often devastating financial losses.
news-journalonline.com · 2025-12-08
Florida ranks fourth among the most dangerous U.S. states for online dating according to a Privacy Journal study analyzing romance scams, identity theft, fraud, and other risk factors across 100 cities. The research identified common romance scam patterns including persistent money requests, excuses to avoid meeting, elaborate backstories, secrecy, and false urgency—tactics scammers use to exploit victims seeking romantic connections online.
Romance Scams Law Enforcement Impersonation Identity Theft Scam Awareness Cryptocurrency Gift Cards Bank Transfer Check/Cashier's Check
cbc.ca · 2025-12-08
In 2023, nearly 37,000 Quebecers reported fraud, representing a 15 percent increase since 2021, according to the Association of Quebec Police Chiefs. The most prevalent scams involved credit cards, computers, identity theft, "grandparent" scams, and romance scams, with the Mauricie region experiencing a 64 percent surge in cases. Police acknowledged that reported fraud likely represents only a portion of actual cases and urged victims to report incidents to help combat the growing problem.
cbc.ca · 2025-12-08
Nearly 37,000 Quebecers reported fraud in 2023, representing a 15 percent increase since 2021, with credit card fraud, computer scams, identity theft, grandparent scams, and romance scams being the most common types. The Mauricie region experienced the steepest increase at 64 percent over two years, while Montreal had the highest total number of cases, though police emphasized that actual fraud rates are likely higher due to significant underreporting by victims.
ca.news.yahoo.com · 2025-12-08
In 2023, Quebec police reported that nearly 37,000 Quebecers fell victim to fraud schemes, representing a 15 percent increase since 2021, with credit card, computer, identity theft, grandparent, and romance scams being the most common types. The Mauricie region experienced the steepest rise at 64 percent over two years, while Montreal had the highest total number of cases, though police acknowledged the true figures are likely higher due to underreporting. Police chiefs emphasized the importance of public reporting and awareness to combat the growing fraud problem.
moneysense.ca · 2025-12-08
Young Canadians aged 18-34 are increasingly targeted by phishing scams, with nearly one-third falling victim despite being digitally native. Common schemes include fake boss emails requesting gift card purchases, fake delivery notifications from online shopping, employment scams offering unpaid gig work, and romance scams involving coerced intimate photos, with fraudsters contacting victims via email/text (74%), phone calls (64%), social media (43%), and online dating apps (10%). Cybersecurity experts recommend vigilance against authority figures requesting unusual favors and caution when sharing personal information in response to unsolicited messages.
ky3.com · 2025-12-08
The Department of Justice notified Medicare recipients in the Ozarks of a May 2023 data breach involving personally identifiable information compromised on systems of Greylock McKinnon & Associates (GMA), a DOJ contractor. While no confirmed cases of identity theft or fraud resulting from the breach have been reported, affected individuals were offered fraud resolution services and credit monitoring; experts recommend recipients verify letter authenticity by calling the DOJ directly at 1-844-979-6702 and consider freezing their credit as a proactive protective measure.
wimsradio.com · 2025-12-08
The U.S. Marshals Service and FBI are alerting the public to widespread imposter scams in which callers falsely claim to be law enforcement officials, telling victims their identities have been stolen and instructing them to withdraw cash and purchase gift cards—tactics that are entirely fraudulent. The Marshals Service has received daily inquiries from victims nationwide who have lost tens of thousands of dollars, and emphasizes that it never requests money, financial information, or monetary instruments by phone. Victims are urged to report suspected scams to the FBI and Federal Trade Commission, or contact the National Elder Fraud Hotline at 833-372-8311.
thechampionnewspaper.com · 2025-12-08
Antaviois Bailey, a 38-year-old from Conyers, pleaded guilty to robbing an 88-year-old woman at gunpoint in her Brookhaven home on August 2, 2022, stealing her purse, cash, debit and credit cards, cell phone, and identification before tying her up. Bailey was sentenced to 15 years in prison without parole after being convicted of home invasion, kidnapping, armed robbery, elder abuse, identity fraud, and firearm possession charges; he was identified through surveillance footage showing him following the victim home from the grocery store and using her stolen cards shortly after the robbery.
cpr.org · 2025-12-08
Internet scammers targeted over 10,000 Coloradans in the past year, stealing $187.6 million, with investment fraud, business email compromise, and tech support scams causing the largest losses statewide. People 60 and older were the most victimized group and suffered the greatest financial losses, while tech support scams and extortion schemes saw notable increases; nationally, phishing, personal data breaches, and cryptocurrency investment fraud (up 50% in losses) emerged as significant threats.
nbclosangeles.com · 2025-12-08
Jeff Drobman lost $21,000 from his Bank of America account after scammers used SIM swapping—convincing his wireless carrier Spectrum to transfer his phone number to their device, then using intercepted text-based two-factor authentication codes to access his bank account. According to FBI data, victims lost over $68 million to SIM swapping in 2021, and cybersecurity experts say the scam is preventable if wireless carriers require PINs for number transfers and banks use stronger authentication methods like facial recognition instead of text codes. Bank of America reimbursed Drobman after the investigation brought attention to his case.
mirror.co.uk · 2025-12-08
In 2023, over 374,000 fraud cases were reported to the UK's Cifas National Fraud Database, with identity theft comprising 64% of incidents (237,000+ cases) and criminals increasingly using AI, deepfakes, and social engineering tactics to steal consumer details and compromise bank accounts. Cifas members prevented £1.8 billion in fraud losses, but warned that economic pressures and account takeover attempts—including sophisticated voice spoofing for security questions—represent growing threats to consumers across banking, finance, insurance, and retail sectors.
chicagotribune.com · 2025-12-08
Fraudsters are impersonating U.S. Marshals, judges, and police officers in phone scams targeting the elderly and others, claiming their identities have been stolen and bank accounts hacked, then convincing victims to withdraw money and place it on gift cards. The scammers use fake badge numbers and caller ID spoofing to appear legitimate, with some victims losing tens of thousands of dollars; the U.S. Marshals Service urges recipients to report such calls to the FBI and FTC, noting that legitimate agencies never request money over the phone.
wibc.com · 2025-12-08
Scammers impersonating U.S. Marshals Service officials and law enforcement are making phone calls claiming victims' identities have been stolen and bank accounts hacked, then instructing them to withdraw money and purchase gift cards under the false promise of opening new bank accounts and providing new social security numbers. The FBI and USMS warn that these fraudulent calls have been reported nationally and in northern Indiana, often targeting elderly victims who lose thousands of dollars; authorities urge recipients to hang up, report the calls to the FTC, and contact the National Elder Fraud Hotline at 833-372-8311 if victimized.
michigan.gov · 2025-12-08
Michigan Attorney General Dana Nessel re-issued an alert in April 2024 warning small and midsized business owners about tax scams targeting entrepreneurs during tax season, including W-2 phishing schemes, fraudulent Employer Identification Number websites, and IRS imposter calls demanding immediate payment. Scammers use threats of legal action, fake tax bills, and refund promises to deceive business owners and employees, putting company data and finances at serious risk. The AG recommends businesses implement security protocols, train employees to recognize scams, and report suspected fraud to the IRS, FTC, or FBI's Internet Crime Complaint Center.
woai.iheart.com · 2025-12-08
**Summary:** A PrivacyJournal study ranking states by online dating safety—based on romance scams, ID theft, fraud, sex offender presence, and STD reports per 100,000 population—found Texas ranks 43rd out of 50 states. Nevada ranked last (most dangerous) while Vermont ranked first (safest).
keyt.com · 2025-12-08
Experts at a Goleta Community Center session identified common scams targeting residents, including fraudulent contacts impersonating utility companies, government agencies, and tech support firms that request payment via wire transfers, Venmo, or bank accounts. The presentation covered various fraud schemes including identity theft, telemarketing, home improvement, and mail fraud, with recommendations to use locked mailboxes and avoid sending gift cards or checks through the mail to prevent financial losses.
Identity Theft Financial Crime Wire Transfer Gift Cards Payment App
9news.com · 2025-12-08
Colorado residents lost more than $187 million to cybercriminals in 2023, an increase of nearly $9 million from 2022, with investment fraud ($60 million), business email compromise ($57 million), and tech support scams ($23 million) being the top three fraud types reported in the state. Nationally, seniors were the most victimized age group with over 100,000 complaints totaling more than $3 billion in losses, while those over 60 accounted for more than half of tech support scam losses. The FBI received over 880,000 cybercrime complaints nationwide in 2023 with potential losses exceeding $12.5
click2houston.com · 2025-12-08
Researchers ranked U.S. states by online dating safety based on romance scams, fraud, identity theft, and violent crime rates, finding Texas among the top 10 most dangerous states for online dating, while Nevada ranked as the most dangerous due to prevalence of scams. Vermont was identified as the safest state, though researchers note this may reflect its smaller, older population rather than actual safety measures. The study did not specify dollar amounts or particular victim cases but highlighted romance scams as a significant concern in high-risk states.
wgal.com · 2025-12-08
The Better Business Bureau identifies the top 10 scams targeting small businesses, which are attractive to scammers because business owners are often distracted and lack robust cybersecurity support. Common schemes include phony invoices for unordered supplies, stolen identity/brand hijacking through fake websites, directory listing scams, phishing emails, office supply fraud, and vanity award scams (which charge fees for worthless honors). Small business owners should be aware of these tactics to protect themselves from financial losses.
yahoo.com · 2025-12-08
A senior in Oceanside, California, was defrauded of $50,000 through a pop-up scam falsely claiming their bank account was compromised; when scammers attempted to collect an additional $40,000, police and the FBI Elder Justice Task Force coordinated with the victim to apprehend 44-year-old Chi Hung Duong, who was arrested and charged with bail set at $200,000. The case highlights the dangers of pop-up scams and courier-based fraud schemes targeting seniors.
wsbtv.com · 2025-12-08
During tax season, cybersecurity experts warn that tax-related scams are spiking, including identity theft, phone scams, tax preparer fraud, and "helper" scams where fraudsters pose as IRS assistants to steal personal information. Experts advise being suspicious of urgent requests for clicks, links, or personal information, and to only enter sensitive data on the official IRS.gov website, avoiding so-called "ghost preparers" who disappear after obtaining information.
newjersey.news12.com · 2025-12-08
The IRS is warning the public about fraudulent letters circulating around Tax Day (April 15) that impersonate the agency with fake IRS letterhead to solicit personal information and promise refunds. Experts note these scams are particularly effective because they exploit public trust in government agencies, and consumers should verify any IRS communication by checking the phone number against IRS.gov.
uk.news.yahoo.com · 2025-12-08
A 37-year-old civil engineer discovered that fraudsters had stolen his identity and opened two unauthorized HSBC accounts in his name—a credit card with £12,000+ in charges and a current account with a £5,000 overdraft—despite never banking with HSBC. He suspects the thieves accessed his personal information by breaking into his letterbox to intercept account opening documents and cards, resulting in his credit score dropping over 300 points; after 14 weeks of poor resolution efforts from HSBC, he remained liable for approximately £17,000 in fraudulent debt.
azfamily.com · 2025-12-08
California resident Donald Franklin Huegel was sentenced to four years in prison for his role in romance scams targeting two elderly Arizona victims, stealing nearly $400,000. Huegel posed as a romantic interest online (using aliases like "Chad Callahan" and "Michael Williams") and funneled victims' money to co-conspirators in Africa, with one victim sending over $90,000 and another sending over $367,000. He was convicted of fraudulent schemes, money laundering, and theft, with a restitution hearing to be scheduled for the victims.
longisland.news12.com · 2025-12-08
The IRS is warning the public about scam letters mimicking official IRS correspondence that request personal information under the guise of tax refunds, particularly as the April 15 tax deadline approaches. These fraudulent letters often include fake IRS letterhead to appear legitimate and exploit public trust in government agencies. The IRS recommends verifying any suspicious correspondence by checking phone numbers against the official IRS.gov website.
10news.com · 2025-12-08
San Diego small business owner Tara Cornett fell victim to an elaborate bank scam in which fraudsters, posing as her bank via phone call, obtained her personal information (likely from a previous data breach) and took out a $6,000 loan in her name by tricking her into accepting push alerts they initiated. After recognizing suspicious email notifications, Cornett called her bank directly and discovered the fraud; her bank's fraud department refunded the money within days. Cybersecurity experts advise hanging up on unexpected calls and calling your bank directly using the number on your card, as phone numbers can be spoofed, and recommend using physical password managers and credit freezes for additional security.
victoriabuzz.com · 2025-12-08
West Shore RCMP are investigating at least four fraud complaints involving the sale of Taylor Swift concert tickets on Facebook Marketplace and community groups, where victims sent money to sellers but never received tickets. Police believe the scam involved a hacked Facebook account whose owner's identity was used to defraud multiple people. The investigation is ongoing, and authorities are asking additional victims or anyone with information to contact West Shore RCMP.
azag.gov · 2025-12-08
California resident Donald Franklin Huegel was sentenced to four years in prison for his role in a romance scam that defrauded two elderly Arizona residents of nearly $400,000 over two years. Huegel participated in the scheme by funneling victim payments to co-conspirators in Africa after victims were lured by fake online profiles ("Chad Callahan" and "Michael Williams") and manipulated into sending money under false pretenses, including claims their identities were on the Dark Web. The first victim lost over $90,000 and the second lost over $367,000; Huegel was convicted of fraudulent schemes, money laundering, and theft, and will be required to pay
Romance Scams Government Impersonation Identity Theft Money Mules / Laundering Robocalls / Phone Scams Cryptocurrency Wire Transfer Gift Cards Money Order / Western Union
thebrunswicknews.com · 2025-12-08
STAR of Coastal Georgia will host a free educational workshop on April 16 for senior citizens focused on recognizing and protecting against elder fraud, scams, and identity theft, with presentations from Bank of America representatives. Registration is required by calling 912-265-0620 or visiting starofcoastalga.org for the 9:30-11 a.m. event at their Brunswick location.
fox61.com · 2025-12-08
Tax season scams are prevalent, with identity theft being one of the most common, where fraudsters file tax returns in victims' names to claim refunds—the IRS received 294,138 identity theft complaints in 2023, and victims wait an average of 19 months for resolution. Scammers typically use tactics based on fear, urgency, and financial incentives to trick people into sharing personal information or money, often impersonating the IRS or tax professionals. Experts recommend verifying IRS contact through official channels (mail or their website), researching tax professionals through reputable directories, and avoiding unsolicited phone calls to protect against tax-related fraud.
money.com · 2025-12-08
From 2019 to 2023, reported cases of employment fraud nearly tripled from 38,000 to 107,000, costing victims $490.7 million in 2023 alone. Scammers use fake job listings to steal personal information for identity theft or credit fraud, and increasingly request upfront payments via email and cryptocurrency for fake training, equipment, or background checks, with victims losing a median of $2,100. Job seekers should be cautious of suspiciously easy or highly-paid positions, research companies thoroughly, and verify job postings directly with employers to avoid these schemes.
Crypto Investment Scams Phishing Identity Theft Scam Awareness Cryptocurrency Wire Transfer Check/Cashier's Check
bigfuture.collegeboard.org · 2025-12-08
This educational resource advises students and families on recognizing and avoiding financial aid scams. Key recommendations include avoiding hiring consultants (since free advice is available from school counselors and aid officers, and consultants cannot increase aid amounts), protecting personal information from unsolicited phone or email contacts, and being wary of two common scams: fraudulent "grant offers" that request processing fees (which the federal government never charges) and identity theft schemes where scammers pose as government or financial representatives. The piece emphasizes that suspicious activity should be reported to the U.S. Department of Education's Office of the Inspector General.
statesman.com · 2025-12-08
A PrivacyJournal study ranking online dating safety across U.S. states found Nevada, Georgia, and Alaska to be the most dangerous for romance scams and related fraud, while Vermont, New Hampshire, and Maine emerged as the safest. Texas ranked 43rd out of 50 states, placing it in the top 10 most dangerous, based on per capita metrics including reported romance scams, identity theft, fraud, sex offenders, and STD cases.
wsbradio.com · 2025-12-08
On August 2, 2022, Antavious Bailey, 38, invaded the home of an 88-year-old woman in Brookhaven, Georgia, robbed her at gunpoint, and stole her wallet, cell phone, identification documents, and financial cards after forcing her to reveal her debit card PIN and tying her up. Bailey was arrested hours later with the victim's credit cards and a firearm in his possession, and subsequently pleaded guilty to ten charges including home invasion, armed robbery, elder abuse, and fraud. He was sentenced to 15 years in prison without the possibility of parole.
wlbt.com · 2025-12-08
The Consumer Financial Protection Bureau distributed nearly $6 million in 2023 to veterans harmed by five individuals and companies that illegally sold their pension and disability payments through predatory lending schemes with deceptively high interest rates and hidden fees (some reaching 400% APR). The defendants neither admitted nor denied the allegations but settled the cases; consumers affected should receive automatic refunds or can submit claims through the CFPB website. The CFPB advised veterans to carefully review loan terms, compare rates, and report suspected predatory lending immediately.
Identity Theft Payment App
finance.yahoo.com · 2025-12-08
The IRS is warning taxpayers about fraudulent letters mimicking official IRS letterhead that request personal information in exchange for unclaimed refunds, with scammers increasingly using sophisticated technologies like AI to deceive victims. The Federal Trade Commission reported a 14% increase in scam losses last year, affecting nearly 3 million people, and the IRS reminds the public that they never initiate contact via email, text, or social media regarding bills or refunds—recipients should verify any correspondence by checking phone numbers against the official IRS website.
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