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in Tech Support Scam
the-daily-record.com
· 2025-12-08
theguardian.com
· 2025-12-08
In February 2023, a man fell victim to a sophisticated telephone scam two days before heart surgery, losing £130,000 from accounts at NatWest, PayPal, and Starling Bank after scammers impersonated bank fraud teams. While NatWest and PayPal refunded the losses, Starling initially refused to return £10,000, claiming the victim was not grossly negligent; however, after the case was escalated and Starling learned of the victim's vulnerable circumstances (his daughter's recent murder and impending surgery), the bank agreed to refund the amount. The case illustrates how sophisticated scams can deceive even cautious victims an
electronicpaymentsinternational.com
· 2025-12-08
According to global verification platform Sumsub's 2023 research, approximately 1 in 100 digital platform users belonged to organized fraud networks that collectively engaged in multi-accounting, money laundering, and account takeovers. Fraud ring activity varied significantly by region, with Bangladesh (10.2%), Thailand (6.6%), and Vietnam (3.7%) showing elevated rates, while the US and UK reported only 0.2% each; detected networks ranged from 3 to over 750 coordinated members, including a case of Estonian cryptocurrency exchange applicants using identical fraudulent documents. Sumsub warns that fraud rings cause significantly greater damage than individual sc
theregister.com
· 2025-12-08
Investment fraud, predominantly cryptocurrency scams, cost Americans $4.57 billion in reported losses—a 38 percent increase from the previous year and significantly more than ransomware losses. The FBI found that these scams often begin with social engineering tactics like romance or confidence cons that evolve into investment fraud, with vulnerable victims subsequently targeted by recovery scams. Victims over 60 were disproportionately affected, accounting for 40 percent of complaints and 58 percent of the $1.3 billion in losses from customer support and impersonation scams.
ktul.com
· 2025-12-08
Oklahoma Attorney General Gentner Drummond warned of rising Bitcoin ATM scams targeting elderly residents, where fraudsters convince victims their banks are failing and persuade them to withdraw cash and deposit it into cryptocurrency kiosks at retail locations, with funds then sent irreversibly to scammers' wallets. The advisory also outlined related crypto scams including romance scams, pig butchering, fake investment platforms, computer virus alerts, and impersonation of government agencies, urging Oklahomans never to pay anyone demanding cryptocurrency, gift cards, or wire transfers as advance payments.
ca.movies.yahoo.com
· 2025-12-08
Older adults in Modesto lost thousands of dollars to fraud in 2022, with the Federal Trade Commission reporting a 30% increase in fraud losses nationwide and 3,500 reported incidents in the county. Three prevalent scams targeting seniors locally are romance scams (exploiting social isolation), banking scams (where fraudsters pose as bank IT to gain phone access), and solar scams (linked to the unregulated PACE program). The average loss for victims age 80 and over is $1,500, more than six times the average loss for younger victims, with scammers specifically targeting vulnerable populations including the recently widowed, lonely, or isolated.
oilcity.news
· 2025-12-08
In 2023, Wyoming residents and companies lost $13.7 million to scams, with investment fraud being the costliest at $5.7 million, followed by business email compromise ($2.3 million) and data breaches ($1.5 million), according to the CyberWyoming Alliance's annual report. Extortion, tech support, and non-payment scams affected the most victims, while impersonation of companies like PayPal, Geek Squad, and Kohl's and spoofing of individuals were common tactics. The report recommends that business leaders educate employees to verify unusual requests through alternative channels before acting on them.
kiplinger.com
· 2025-12-08
Two Cyprus-based tech support companies, Restoro Cyprus Limited and Reimage Cyprus Limited, agreed to pay $26 million to settle FTC charges for defrauding tens of millions of dollars from consumers, particularly older adults, using fake pop-up warnings claiming their computers had viruses. The companies used scare tactics and false threat claims to trick users into purchasing software ($27-$58) and then pressured them into buying additional services costing hundreds of dollars through phone activation calls. The FTC plans to use the settlement funds to compensate affected victims once the order is approved by federal court.
the-sun.com
· 2025-12-08
A 76-year-old Georgia widow lost her life savings of approximately $78,700 in a romance scam after meeting a man claiming to be a doctor working for the Red Cross in Yemen on Facebook. The scammer, using the name Caleb, built a months-long relationship with Jennifer Dennis and convinced her to wire money toward purchasing a home in North Carolina together, but the property was already occupied and the scammer disappeared after sending a final photo claiming he had been beaten. Dennis and her son ended up homeless and sleeping in their car until receiving a camper from their church, and she now warns others about romance scam red flags.
techradar.com
· 2025-12-08
In 2023, the FBI reported that cryptocurrency scams cost victims $4.57 billion—a 38% increase from $3.31 billion in 2022—surpassing ransomware losses of $59.6 million. Romance scammers typically impersonate attractive individuals to build weeks-long relationships before convincing victims to "invest" in fake cryptocurrency platforms, displaying false gains until withdrawal attempts trigger additional "fees." The FBI acknowledged its ransomware figures likely underrepresent actual losses since they exclude business downtime costs and only count reported incidents.
news4jax.com
· 2025-12-08
The Federal Trade Commission settled a lawsuit against Reimage and Restoro, companies that scammed millions of dollars from consumers—particularly older adults—by using fake pop-ups and phone calls falsely claiming computer security threats and charging $27–$58 for unnecessary repairs, with additional technician fees of $199–$499. As part of the settlement, the companies agreed to pay $26 million in refunds and are now banned from making false statements about computer security. The FTC advises consumers that legitimate tech companies never contact customers unsolicited about computer problems and warns against clicking links or calling numbers in pop-up warnings.
timesofindia.indiatimes.com
· 2025-12-08
Mrs. Gupta, a 70-year-old retiree, fell victim to a phishing scam when she clicked a fraudulent email link that mimicked her bank's website and unknowingly surrendered her login credentials. The article notes that seniors are increasingly vulnerable to online scams as they adopt technology without the digital literacy of younger generations, and cybercriminals exploit this knowledge gap through fear and urgency tactics. Key protective measures include: scrutinizing email senders and suspicious links, avoiding sharing sensitive information with unknown callers, independently verifying bank contacts by calling official numbers, and seeking help from family members rather than remaining silent about potential fraud.
timesofindia.indiatimes.com
· 2025-12-08
A 70-year-old retiree, Mrs. Gupta, fell victim to a phishing scam when she clicked a fraudulent email link impersonating her bank and unknowingly entered her login credentials on a fake website. The article uses her case to illustrate how older adults are increasingly targeted by cybercriminals who exploit their unfamiliarity with technology, and provides key protective measures including: being cautious about clicking suspicious links, not sharing sensitive information with strangers, independently verifying bank contacts, and seeking help from family without shame.
observerlocalnews.com
· 2025-12-08
A 19-year-old Palm Coast man was indicted in January 2025 for federal wire fraud involving over $800,000, following a separate incident in October 2024 where Flagler Schools lost $719,000 to fraudulent transfer. Elderly residents are increasingly targeted by sophisticated fraud schemes including tech support scams, investment fraud, and impersonation of government officials, with FBI data showing that victims over 60 reported $3.1 billion in losses in 2022—an 84% increase—and cryptocurrency-related losses among seniors jumping 350%. Law enforcement officials note that most cases go unsolved due to funds being transferred overseas or through multiple accounts
nij.ojp.gov
· 2025-12-08
The U.S. population of adults age 60 and older grew 33% from 2010 to 2020, yet research on fraud victimization in this demographic remains limited despite older adults losing over $36 billion annually to financial fraud. Older adults face heightened vulnerability to fraud due to cognitive decline, reduced financial literacy, social isolation, and greater trustfulness, with 34.8% of those age 50+ targeted by scams in a five-year period and 2.7-6.6% experiencing fraud annually, though actual numbers are likely higher due to significant underreporting.
actionnews5.com
· 2025-12-08
This educational piece features a Google technology expert discussing how to recognize and prevent online scams during tax season, when identity theft targeting tax refunds increases. The article notes that Americans spend over 8 hours daily online and face various scam types including fear-based fraud and romance scams, with the IRS reporting the second-highest number of identity theft complaints in history last year. The expert provides guidance on identifying scams and protecting personal information.
amac.us
· 2025-12-08
This educational piece outlines four common scam tactics targeting potential fraud victims: scammers impersonating trusted organizations (IRS, Social Security, tech companies) to steal financial or personal information; scammers falsely claiming computer or account problems to instill fear and extract payment or data; scammers posing as family members in emergencies (often using voice-cloning technology) to solicit money for bail or hostages; and scammers claiming victims have won prizes or sweepstakes requiring upfront fees. The article advises victims to block unwanted contacts, never open suspicious links, verify emergencies by calling family members using known phone numbers, and remain skeptical of unsolic
techradar.com
· 2025-12-08
Scammers are impersonating FTC and U.S. government workers to defraud victims, particularly elderly people, by claiming accounts are compromised and directing them to purchase gold bars or withdraw cash to send to couriers. The FTC has issued a warning clarifying it never demands money, threatens arrest/deportation, or directs consumers to Bitcoin ATMs or gold purchases; the FBI received over 14,000 government impersonation reports in the past year, with median losses increasing from $3,000 in 2019 to $7,000 in 2024.
amac.us
· 2025-12-08
Scams are widespread dishonest schemes used by bad actors to defraud victims through various channels including text, phone, email, and in-person contact, with the goal of stealing money or personal information for identity theft. According to 2023 Gallup data, 15% of Americans reported being scam victims in the past year, with nationwide fraud losses exceeding $10 billion, including $4.6 billion from investment scams and $2.7 billion from imposter scams. The FTC monitors scam trends and urges consumers to protect themselves by safeguarding sensitive information, remaining vigilant against impersonators, and reporting fraud at reportfraud.ftc
cbc.ca
· 2025-12-08
Albertans reported losing over $156 million to fraud since 2020, with losses reaching $62.5 million in 2023 alone—a fivefold increase from 2020—though experts estimate only 5-10% of incidents are reported due to victim reluctance and embarrassment. Investment scams, particularly cryptocurrency fraud, accounted for nearly 58% of 2023 losses ($35.9 million), followed by spear-phishing attacks that took $8.5 million, with technological advancements and the unregulated nature of cryptocurrency enabling fraudsters to operate across borders with relative anonymity.
pineandlakes.com
· 2025-12-08
The Walker office reports receiving daily scams and phishing attempts using various methods to steal personal and financial information from victims. The article highlights three specific scam types: tax season phishing emails impersonating the IRS to collect sensitive information; tech support scams using fake calls or pop-ups to trick users into paying for nonexistent computer problems; and general warnings about unsolicited communications requesting personal data. Victims have lost tens to thousands of dollars to these schemes, though many people successfully identify and report the attempts before losing money.
brainerddispatch.com
· 2025-12-08
koamnewsnow.com
· 2025-12-08
Oklahoma Attorney General Gentner Drummond warned consumers about a rising wave of cryptocurrency ATM scams targeting elderly victims, where scammers convince people their banks are failing and convince them to withdraw funds and deposit them into virtual currency kiosks, with the crypto then sent irreversibly to the scammer's wallet. The advisory also detailed other related scams including romance scams, pig butchering schemes, fake investment platforms, computer antivirus scams, and impersonation of government agencies, all designed to trick victims into making cryptocurrency payments. Drummond advised Oklahomans to never pay anyone demanding advance cryptocurrency payments and to contact relatives or the Oklahoma Attorney General's office if victimized.
wbay.com
· 2025-12-08
Tech support scammers use fake pop-up warnings claiming a computer is locked or infected to frighten users into calling fraudulent support numbers, where victims may lose money, install malicious software, or divulge personal information. The FBI and FTC report these scams are generating record profits, though one Wisconsin woman avoided financial loss by immediately shutting down her computer and seeking help from a trusted IT professional. To avoid these scams, users should never call numbers on security pop-ups, never grant remote access to strangers, and instead contact trusted tech support or use security best practices like two-factor authentication and regular software updates.
abc7chicago.com
· 2025-12-08
The Better Business Bureau warns that using voice technology on smartphones to search for or auto-dial phone numbers can inadvertently connect users with scam numbers staffed by fraudsters posing as legitimate business representatives. These scammers can then steal payment information or personal data from unsuspecting callers. The BBB recommends using traditional search engines to verify numbers, consulting official business websites for contact information, and carefully checking URLs to avoid fake websites.
cybershack.com.au
· 2025-12-08
An 80-year-old tech-savvy reader named John fell victim to an online scam after clicking on a fake ad-blocker offer, compromising his credit card and personal information; scammers made several fraudulent purchases within 24 hours before he took corrective action. The article outlines common online scam types—including email phishing, SMS fraud, malware/ransomware, and fake websites—and provides protective measures such as using clean email addresses, running malware detection software, maintaining backups, and remaining skeptical of unsolicited offers. The key message is that online scams affect people across all technical skill levels, and awareness combined with proactive security practices can help
dailymaverick.co.za
· 2025-12-08
Financial institutions in South Africa hosted an educational webinar during Global Money Week highlighting six prevalent scams: phishing (fake banking/government websites), courier fraud (fake clearing tax fees), spoof emails (impersonation for money transfers), romance scams (one victim lost over R1 million), travel booking scams (fake accommodation websites), and investment scams with unrealistic guaranteed returns. Experts advised consumers to verify secure website indicators, confirm requests by phone, use reverse image searches, book through reputable agencies, and be skeptical of deals that seem too good to be true or pressure quick decisions.
heraldextra.com
· 2025-12-08
The Social Security Administration recently warned of increasing fraud schemes in which scammers change bank account numbers to divert benefit checks to themselves. AARP's Fraud Watch Network offers free, comprehensive resources to help people of all ages combat fraud through educational materials, scam-tracking maps, real-time alerts, and a community reporting system. The platform covers various fraud types including identity theft and online scams, accessible via newsletters, social media, and a dedicated website.
wpxi.com
· 2025-12-08
A 67-year-old New Castle, Pennsylvania man lost $18,600 ($15,000 in cash plus $3,600 in gift card codes) in October after clicking on a malware pop-up that mimicked Microsoft or the FBI and prompted him to call a scammer for technical support. Pennsylvania State Police warn the public to avoid calling numbers on suspicious pop-ups, never allow remote computer access to unknown parties, and remember that legitimate companies never request payment via gift cards or cash; victims should contact their bank, change passwords, and consider a credit freeze.
hindustantimes.com
· 2025-12-08
A 65-year-old woman from Bengaluru lost ₹77,000 after ordering spoilt milk online and attempting to return it. When she called a fake customer service number found online, a fraudster posing as a platform executive instructed her to use PhonePe to transfer money to a UPI ID under the guise of receiving a refund, then obtained her UPI PIN to steal the funds. The woman filed a complaint with cyber police, who registered a case under the Information Technology Act and took steps to freeze the fraudster's account.
businessworld.in
· 2025-12-08
Romance scams in India have evolved significantly, with scammers increasingly using AI-generated deepfakes and voice technology to create convincing fake profiles and impersonate romantic interests. According to 2023 reports, 43% of Indians fell victim to AI voice scams (83% of whom lost money), 77% encountered AI-generated fake profiles on dating apps, and 66% have been targeted by online dating scams. Experts recommend public education on scam warning signs, stronger regulations from dating platforms and law enforcement, and user vigilance—particularly protecting vulnerable populations like elderly widowed individuals—through identity verification and avoiding sharing sensitive personal information with online strangers.
forbes.com
· 2025-12-08
This educational article provides guidance on identifying common cyber scams and protecting oneself online. It identifies six prevalent scam types targeting all age groups—including phishing, sweepstakes, investment, lawsuit/tax, romance, and tech support scams—and recommends seven safety practices such as using strong passwords, updating devices, and exercising skepticism toward unsolicited offers. The piece emphasizes that cybercrime is a rising threat and encourages reporting suspicious emails to CISA.
helpnetsecurity.com
· 2025-12-08
Scams are becoming increasingly sophisticated and costly, with consumers losing more money despite fewer individual reports, according to Visa research. Key threats include pig butchering scams (targeting 10% of adults via fake cryptocurrency schemes), inheritance scams (affecting 15% of adults), humanitarian relief scams, and triangulation fraud (costing merchants up to $1 billion monthly), all leveraging generative AI and emerging technologies to deceive victims more effectively. Additionally, threat actors are exploiting organizational vulnerabilities, with PRA fraud attacks rising 83% and ransomware cases increasing 300% year-over-year, while over one-third of scam victims do not report their losses, indicating actual
canberratimes.com.au
· 2025-12-08
In 2023, Western Australian scam victims lost over $20 million across 1,398 reported incidents, with investment scams (primarily cryptocurrency) accounting for $12.1 million and dating/romance scams causing $3.7 million in losses. Facebook-based scams topped reported cases, up 62% from 2022, including fake classifieds, rental listings, job offers, and cryptocurrency schemes, with authorities recommending consumers use secure payment methods and verify legitimacy before sharing personal information or funds online.
globalnews.ca
· 2025-12-08
According to a Valley First branch manager, fraud is a growing threat in Canada, with common scams including investment, grandparent, tech support, romance, and spoofing schemes. In 2023, Canada recorded over 62,000 fraud reports affecting more than 41,000 victims with losses exceeding $554 million, though actual figures are likely higher due to underreporting. Protection strategies include maintaining updated antivirus software, enabling multi-factor authentication, using complex passwords, setting up banking alerts, and avoiding sharing personal information or upfront fees.
investopedia.com
· 2025-12-08
Pig butchering scams are a sophisticated investment fraud scheme in which scammers create fake online identities to build trust with victims before stealing their money, often through fraudulent cryptocurrency investments. The scams use social engineering, AI-generated content, and emotional manipulation to exploit victims' vulnerabilities, with billions of dollars in global losses reported. To protect yourself, ignore unsolicited messages, verify financial advice independently, and immediately report any suspected scam to your bank and law enforcement.
mha.gov.sg
· 2025-12-08
Singapore's scam problem affected over 46,600 victims in the prior year, with losses totaling approximately $650 million—averaging $14,000 per victim and affecting more than 100 people daily. Contrary to common assumptions about elderly vulnerability, nearly 75% of scam victims were under age 50, with 92% of losses driven by social engineering and deception tactics that manipulate victims into authorizing fraudulent transfers. Government agencies, banks, and telecommunications companies are collaborating through measures including the Anti-Scam Command (which froze over 19,600 accounts and recovered $100 million in 2023) and the ACT public awareness campaign to enhance vigil
timesnownews.com
· 2025-12-08
A Bengaluru woman lost Rs 77,000 in a refund scam after receiving spoiled milk from an online grocery platform on March 18, 2024. She contacted a fraudulent customer service number and was instructed to transfer money via PhonePe using a provided UPI ID, believing she would receive a refund; instead, her account was debited. The woman reported the incident to police, who are working to freeze the scammer's account under the Information Technology Act.
boredpanda.com
· 2025-12-08
A 16-year-old boy was scammed by an online "girlfriend" he had never met in person, who pressured him into purchasing $50-$100 in in-game items by threatening to break up with him if he refused. His father discovered the unauthorized charges, paid them off, and confiscated the son's credit card while requiring reimbursement. The incident highlights how teenagers' emotional vulnerability and lack of online safety education make them susceptible to financial manipulation and exploitation by online predators.
bai.org
· 2025-12-08
Visa's Spring 2024 Threats Report reveals that while the number of individual scam reports decreased from June to December 2023, total monetary losses increased, indicating fraudsters are executing more effective and costly schemes. Emerging scams include "pig butchering" (fake cryptocurrency investment schemes targeting 10% of surveyed adults), inheritance scams (affecting 15% of adults), and triangulation fraud (costing merchants up to $1 billion monthly), with fraudsters increasingly leveraging generative AI and other technologies to create more convincing campaigns. Organizational threats are also escalating, including a 300% increase in ransomware cases and an 83% rise in purchase return authorization frau
securityboulevard.com
· 2025-12-08
Tax scams escalate during filing season when victims are stressed and vulnerable, with cyber criminals using text messages and phone calls to exploit emotions. Common schemes include SMS fraud demanding immediate payment or offering fake government benefits, and extortion calls using scare tactics threatening jail time or legal action; attackers often include personal information to appear legitimate. To protect yourself, never click links in unsolicited messages or provide information over the phone—instead, log directly into official CRA or IRS accounts to verify any notices.
arstechnica.com
· 2025-12-08
Fake cryptocurrency wallet apps in Ubuntu's Snap Store deceived users into surrendering their digital assets, with one bitcoin investor losing approximately $490,000 through a fraudulent "Exodus Wallet" app that transferred funds after the user entered their recovery phrase. The Snap Store labeled these malicious apps as "Safe," creating confusion since the security designation referred only to technical sandboxing rather than legitimacy verification. Following months of attacks and reporting by security researchers, Ubuntu implemented manual review processes for new app uploads to prevent similar scams going forward.
patch.com
· 2025-12-08
New Jersey residents lost $441.2 million to scams in 2023, a 55% increase from 2022, making the state the fifth-highest in total losses nationwide, according to an FBI report. Over 12,000 New Jersey victims fell prey to various scams including phishing, tech support fraud, and personal data breaches, with seniors accounting for more than half of tech scam losses, particularly those ages 60 and older who lost $3.4 billion nationally.
patch.com
· 2025-12-08
A 22-year-old man named Zhi Gao was sentenced to two years of probation for his role in defrauding a 65-year-old San Diego woman of over $200,000 in life savings through a multi-stage scam. The scam began with a fake Microsoft pop-up message on her computer, escalated to fraudulent Chase Bank calls claiming account fraud, and resulted in the victim making multiple cash withdrawals of $20,000-$30,000 that she handed to couriers; Gao was arrested during a sting operation while attempting to collect a final $30,000 payment, and has paid $30,000 in restitution
ibtimes.co.uk
· 2025-12-08
In 2023, Americans reported 2.6 million fraud cases totaling $10 billion in losses, with a median loss of $500 per person—affecting approximately one in four Americans regardless of age or financial literacy. The article identifies three primary scam types to watch for: charitable donation scams using phishing emails and fake websites, romance scams that netted scammers $1.14 billion from 64,003 victims (averaging $2,000 loss per person), and emerging AI-powered deepfake scams capable of impersonating trusted contacts. Key prevention strategies include verifying sender identity through alternate communication channels, conducting reverse image searches on photos, an
local.aarp.org
· 2025-12-08
This is an educational awareness piece from AARP Florida highlighting fraud prevention resources for older adults in Florida. AARP offers a 24/7 Fraud Watch Network hotline, community shredding events for secure document disposal, partnerships with law enforcement and financial institutions, and educational materials through the AARP Florida Fraud Resource Center to help seniors recognize and avoid common scams like phishing and grandparent fraud. The article emphasizes that fraud prevention requires ongoing vigilance, community collaboration, and staying informed about evolving scammer tactics.
kstatecollegian.com
· 2025-12-08
A recent study found that Generation Z members experienced more financial losses and data theft from online scams than older adults, contradicting the common perception that scams primarily target seniors. The article provides practical fraud prevention advice including using secure payment methods, verifying caller identities by calling back directly, avoiding suspicious links and remote access requests, and being cautious of impersonators posing as banks, retailers, landlords, and tech support providers.
witn.com
· 2025-12-08
In 2024, imposter scams remain the most commonly reported fraud category, with emerging threats including AI scams, synthetic identity fraud, and fake charity schemes. One Pitt County resident lost over $12,000 after scammers posed as Microsoft support and convinced her to call a fraudulent number, highlighting how scammers use fear tactics to manipulate victims. Experts recommend staying calm when receiving suspicious emails or calls, avoiding clicking links or calling provided numbers, and contacting legitimate technology professionals for verification.
channel3000.com
· 2025-12-08
A 23-year-old Chicago man was arrested in Verona, Wisconsin after defrauding an elderly woman of $30,000 through a tech support scam. The victim received a pop-up warning about a computer virus, called the provided "Apple Support" number, and was told to withdraw cash and give it to an IRS agent to prove her innocence, with promises of repayment. Police recovered the full $30,000 and arrested the suspect on theft by false representation charges.