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in Tech Support Scam
aol.com
· 2025-12-08
A Florida man was scammed out of $55,000 after a caller posing as a Wells Fargo employee claimed his account was under investigation and instructed him to withdraw cash and surrender it in person; the suspect, Terol Castel Lyn, also impersonated an FBI agent to pressure additional payments before being arrested in a sting operation. This case reflects a broader surge in elder fraud, with Americans over 60 reporting $4.8 billion in losses to internet crimes in 2024—a 40% increase from 2023—with impersonation scams being the most common tactic. Key protective measures include refusing cash withdrawal requests, independently ver
aol.com
· 2025-12-08
According to the FBI's 2024 Internet Crime Report, Americans aged 60+ reported approximately 147,000 cybercrimes totaling $4.885 billion in losses, averaging $83,000 per victim—representing 40% of all cybercrime losses despite being a portion of complainants. Seniors are particularly vulnerable to phishing, tech support scams, investment fraud, and romance scams due to declining digital literacy and social isolation, with investment scams causing the largest financial losses for this age group.
aol.com
· 2025-12-08
According to the FBI's 2024 Internet Crime Report, Americans over 60 lost approximately $4.885 billion to cybercrimes in 2024—about 40% of all reported cybercrime losses—averaging $83,000 per victim, representing a 46% increase in complaints from the prior year. Seniors are particularly vulnerable due to declining digital literacy and financial awareness, with investment scams, tech support scams, and romance scams causing the largest losses, often involving cryptocurrency. The most common cyberattacks targeting this demographic include phishing, spoofing, extortion, sextortion, and personal data breaches, with criminals exploiting loneliness and trust
ktnv.com
· 2025-12-08
Seniors in Henderson, Nevada are being targeted by scammers using calls, emails, and AI-generated voices to steal money, with one woman's mother losing a quarter of her net worth over nearly two years before intervention stopped the fraud. According to the Federal Trade Commission, people lost $12.5 billion to scams in 2024, a 25% increase from 2023, with seniors particularly vulnerable to employment offers, loan scams, tech support fraud, and AI impersonation calls. Former FBI agent Thomas Quilty recommends seniors establish secret code words with family, limit WiFi connections, use strong passwords, and report fraud without shame to help combat the growing problem.
2news.com
· 2025-12-08
The Better Business Bureau held educational classes during Older Americans Month to teach community members about fraud prevention, with imposter scams and identity theft identified as the most common threats overall, while cryptocurrency investment, romance, and employment scams pose the greatest risk to those 55 and older. The BBB emphasized that technology gives scammers an advantage, particularly against older adults less fluent with digital tools, and offered resources including a Scam Tracker for reporting incidents and a free Scam Survival Toolkit to help victims recover both financially and emotionally from fraud.
about.fb.com
· 2025-12-08
Investment and payment scams exploit current events and economic anxieties through fraudulent schemes promising quick returns on cryptocurrency, real estate, or other assets, often contacted via email, social media, or calls. Common tactics include fake investment coaching groups, advance payment schemes on resale platforms, and overpayment-refund fraud where scammers reverse legitimate payments after receiving refunds. Protection strategies include verifying investment advisers through FINRA BrokerCheck or SEC tools, recognizing warning signs of suspicious accounts, and using platform safety features like payment warnings and facial recognition verification.
welivesecurity.com
· 2025-12-08
Jury duty scams involve fraudsters impersonating government officials or court workers who contact victims by phone, email, or text claiming they missed jury service and must pay a fine immediately or face arrest. Scammers use threatening language, phishing tactics, requests for personal information (like Social Security numbers), and demand payment via untraceable methods such as cryptocurrency, gift cards, or payment apps. Legitimate courts never request payment over the phone for missed jury service, and actual summonses and notices are only sent via USPS mail with fines issued only after repeated ignored notices.
timesofindia.indiatimes.com
· 2025-12-08
As the May 7, 2025 REAL ID deadline approaches, fraudsters are exploiting consumer urgency through fake DMV websites, phishing texts, and social media scams designed to steal personal and financial data by posing as expedited processing services. Scammers use pressure tactics, unofficial payment requests, and official-looking communications to deceive applicants unfamiliar with the process. Consumers should only use official state DMV websites, verify https security, avoid third-party payment methods, and report suspicious activity to the FTC or their state DMV.
indianexpress.com
· 2025-12-08
Meta removed over 23,000 Facebook pages and accounts operating scam networks targeting users in India and Brazil, which used deepfakes of celebrities and financial influencers to promote fake investment apps and gambling websites. Victims were redirected to messaging apps or fake Google Play Store pages where scammers posed as investment advisors and collected payments before disappearing or reversing transactions. Meta implemented anti-fraud measures including facial recognition technology for identity verification, advance-payment warnings, and suspicious activity detection, while partnering with Indian government agencies to conduct cybersecurity awareness training.
chicagocrusader.com
· 2025-12-08
Over 75 seniors and family members attended a Fraud and Scam Prevention Seminar in Chicago on May 6, presented by JPMorgan Chase, the Chicago Police Department, and Chicago Commons, to learn protective strategies against financial fraud targeting older Americans. Illinois residents lost over $324 million to scams in the previous year, with seniors remaining highly vulnerable, and the event educated participants on common tactics including romance fraud, fake IRS calls, tech support scams, and impersonation schemes using the "Four Ps" framework (Pretend, Problem/Prize, Payment, Pressure). Attendees received practical guidance on fraud prevention, including setting up account alerts, using unique passwords, enabling
blog.google
· 2025-12-08
Google is deploying advanced AI systems across its platforms to detect and block scams at scale, including blocking hundreds of millions of fraudulent search results daily and reducing airline impersonation scams by over 80%. The company is expanding protections through on-device AI models in Chrome's Enhanced Protection mode, Android's Google Messages and Phone app, and new warnings against malicious notifications—all designed to combat evolving threats like phishing, remote tech support scams, and sophisticated call/text message fraud.
nypost.com
· 2025-12-08
A sophisticated phishing scam impersonating law enforcement is targeting Gmail users by exploiting vulnerabilities in Google's infrastructure, particularly through Google Sites subdomains that appear legitimate. The fraudulent emails claim a subpoena has been issued and direct users to a fake support portal where they enter credentials, allowing cybercriminals to hijack accounts. Google acknowledged the attack and recommends users enable two-factor authentication and passkeys for protection, while researchers call for the company to disable scripts and embeds in Google Sites to prevent future credential harvesting schemes.
nwitimes.com
· 2025-12-08
Cryptocurrency investment fraud accounted for nearly $4 billion in losses in 2023 (71% of all crypto-related losses), a 53% increase from 2022, with victims often lured through "pig butchering" scams that build trust via dating apps and social media before directing them to fake investment platforms. Criminals exploit cryptocurrency's decentralized nature, irreversible transactions, and AI-enhanced deception tactics—including voice cloning and fake videos—to operate sophisticated call center operations that mimic legitimate businesses. While people aged 30-49 filed the most complaints, victims over 60 suffered the highest losses at over $1.24 billion.
amlintelligence.com
· 2025-12-08
Ireland is advocating within the European Union for new regulations requiring major tech platforms like Google and Meta to verify that financial advertisers are legitimate registered providers before accepting their ads. This initiative aims to reduce the billions of euros in losses Europeans experience annually from online scams facilitated through fraudulent financial advertisements.
hk-now.com
· 2025-12-08
Killingworth's Committee on Aging held a two-hour Scam and Fraud Prevention Program on May 3, 2025, where attorney Don Phillips, legal services representative Erica Basoli, and State Trooper Rick Mulhall educated seniors about common fraud schemes including bank/credit card scams, gift card fraud, home repair scams, romance scams, tech support scams, and fake prize offers. The presenters advised seniors to avoid sharing personal information on social media, resist urgency tactics, report all scams to authorities, and verify legitimacy through official channels, while emphasizing that legitimate businesses should be registered, insured, and provide written contracts.
pymnts.com
· 2025-12-08
Google has integrated AI-powered scam detection tools across its products, including Gemini Nano in Chrome's Enhanced Protection mode to detect tech support scams and fake websites, along with AI-powered alerts in Chrome on Android and scam detection features in Google Messages and Phone. The company reports that its AI now blocks 20 times more scam websites than three years ago and reduced impersonation scams of official sites by over 70% in 2024, with all processing occurring on-device to protect user privacy.
seroundtable.com
· 2025-12-08
Google announced significant improvements to its scam-detection capabilities, now catching 20 times more fraudulent pages and reducing scams in Search results by over 80% through AI-powered systems. The improvements specifically targeted impersonation scams, such as fake airline customer service pages, which Google has reduced by more than 80% in Search results. Google also deployed new AI-powered scam detection features across Chrome, Google Messages, and Phone by Google to protect users from fraud and data theft.
mashable.com
· 2025-12-08
Scammers are sending fraudulent emails impersonating Geek Squad, claiming victims owe $300-$500 for fake subscription renewals to pressure them into calling the provided number or clicking links. Once victims engage, scammers use social engineering tactics to steal personal information like credit card or Social Security numbers, or trick them into installing remote access software. To protect yourself, ignore these emails entirely and contact Geek Squad directly through Best Buy's official website if you need legitimate support.
cnn.com
· 2025-12-08
Google is deploying its Gemini AI model to detect and warn users of tech support scams and other fraudulent content across Chrome, Search, and Android, marking an escalation in AI-powered anti-scam efforts as bad actors simultaneously use AI to create more convincing fraudulent content. The technology can identify scams in real-time by scanning webpages and understanding language nuance better than previous systems, with Google reporting it now blocks 20 times more problematic pages than before and removed hundreds of millions of scam search results daily in 2024. This defensive use of AI comes as consumers worldwide lost over $1 trillion to scams in the previous year.
abc11.com
· 2025-12-08
A Raleigh woman lost approximately $3,000 to an imposter scam after a fraudster posing as a Microsoft representative gained remote access to her computer and convinced her to purchase gift cards to recover allegedly missing funds. After sharing her story with a local news Troubleshooter to warn others, a local charity, Miracle Ministries Inc., donated $1,000 to help her recover from the financial loss.
cnet.com
· 2025-12-08
CNET advises fraud victims to report scams to the Federal Trade Commission and FBI's Internet Crime Complaint Center, even if no money was lost, as these reports help authorities identify trends, educate the public, and build cases against criminals. The FTC received over 3.4 million complaints last year with only 38% involving monetary losses, and victims can also take steps like freezing credit, contacting their bank, or using identity theft protection services to mitigate damage.
cbsnews.com
· 2025-12-08
Pittsburgh-area law enforcement leaders warned the public about increasingly sophisticated scams facilitated by technology, including common schemes like "grandparent" scams, fake tech support, and gift card fraud. The officials advised people to pause before acting on suspicious communications, verify information with trusted sources, avoid clicking links, and report all scams regardless of amount, noting that most stolen money is quickly moved out of the country and difficult to recover.
mix106radio.com
· 2025-12-08
A sophisticated phishing scam targeting Idaho residents has been exploiting vulnerabilities in Google's infrastructure to bypass security systems and appear as legitimate Google emails. The attack, discovered by developer Nick Johnson, uses fraudulent emails designed to trick recipients into sharing sensitive data or downloading malware. Experts recommend using authenticator apps, regularly updating passwords, and forwarding suspicious emails to legitimate support sources like Google Support for verification.
pymnts.com
· 2025-12-08
Meta warned users about rising scam tactics including fake coupons, gift cards, and counterfeit products sold at artificially low prices designed to steal personal information. Research shows scam-related fraud increased 56% in share and financial losses jumped 121% this year, with scams now accounting for 23% of all fraudulent transactions, as fraudsters shift from targeting technical payment vulnerabilities to exploiting human behavior through phishing, impersonation, and social engineering tactics.
spectrumnews1.com
· 2025-12-08
Detective Michelle Viney and Gwen Ruppert from the Dane County Sheriff's Office discuss the rising sophistication of scams across Wisconsin and the nation, including AI-generated dating scams and cryptocurrency fraud that exploit advancing technology. The detectives emphasize the importance of public awareness in combating these increasingly complex schemes.
nkytribune.com
· 2025-12-08
U.S. consumers lost over $12.5 billion to fraud in 2024, a 25% increase from the prior year, with investment scams accounting for $5.7 billion in losses. Adults aged 60+ are particularly vulnerable, having lost $3.4 billion in 2023 alone to scams including tech support, grandparent, and government impersonation schemes. The article recommends consumers verify caller identity by hanging up and calling their bank directly, never share account credentials or one-time access codes, and ignore unsolicited payment requests, as legitimate banks will never ask for such information.
neworleanscitybusiness.com
· 2025-12-08
A 69-year-old Philadelphia woman nearly fell victim to a sophisticated tech support scam in which fraudsters posed as Norton antivirus, Microsoft, and her bank, threatening her with arrest and claiming hackers had transferred $18,000 to Russian accounts unless she purchased cryptocurrency. She avoided losing money after recalling that a friend had lost $800,000 to a similar scam and hung up the phone. Experts note that artificial intelligence, dark web data access, and lack of federal oversight have made financial scams increasingly believable and effective, with Americans losing between $23.7 billion and $158.3 billion to such schemes in 2023-2024.
wired.com
· 2025-12-08
Nicole Yelland fell victim to an elaborate job scam in January involving scammers impersonating a real company's hiring manager, who refused to turn on their camera during a video interview and requested sensitive personal information like her driver's license number. According to the FTC, job and employment-related scams have nearly tripled from 2020 to 2024, with losses increasing from $90 million to $500 million, fueled by AI tools that make it easier for fraudsters to create convincing fake personas and deepfakes. To combat these digital imposter scams, professionals are employing both high-tech solutions (AI detection startups, biometric verification) and low-tech
valpo.life
· 2025-12-08
Americans lose $10 billion annually to scams, with older adults being particularly vulnerable due to lower confidence in recognizing fraudulent schemes and varying levels of tech-savviness. Common scams targeting seniors include tech support fraud, sweetheart scams (which cost people over 60 nearly $367 million in 2023), imposter scams, advance fee scams, investment scams, gift card scams, emergency wire transfers, and phishing attempts. To protect yourself, understand how scams operate—scammers pose as trusted entities and create urgent situations to pressure you into sharing money or personal information—and avoid clicking unknown links, verify requests by calling institutions directly, and be skeptical of
hometownstations.com
· 2025-12-08
In the first four months of 2024, elder fraud resulted in an estimated $1.6 billion in losses nationwide, with Ohio reporting a 22% increase in scam complaints year-over-year. Scammers are using increasingly sophisticated methods including deepfakes, voice cloning, and cryptocurrency to target older adults, who are exploited due to perceived vulnerability and are often reluctant to report crimes due to shame or fear. Authorities recommend verifying unfamiliar contacts, establishing family code words, monitoring financial accounts regularly, and resisting high-pressure tactics to prevent fraud.
komando.com
· 2025-12-08
A retired Texas man lost $500,000 after being manipulated through an online romance scam that convinced him to liquidate his 401(k) and invest in cryptocurrency on a fraudulent platform. The scammer used fake documentation showing investment growth to maintain the deception, leaving the victim forced to sell his house and seek employment to recover from the financial devastation.
winknews.com
· 2025-12-08
In 2024, elder fraud losses in the United States reached $3.4 billion, with Florida accounting for nearly $300 million and ranking second nationally. Scammers target seniors over 60 through various methods including phishing, tech support, and romance scams, employing sophisticated, professional tactics. The FBI launched an awareness campaign called "Take a Beat" encouraging victims to pause and consult trusted contacts, while emphasizing the importance of reporting all fraud attempts, including unsuccessful ones, to the Internet Crime Complaint Center.
techcrunch.com
· 2025-12-08
**Summary:**
Scammers exploited compromised contractor accounts within Granicus's GovDelivery email system—used by U.S. federal and state governments to send official notifications—to send fraudulent emails impersonating government agencies in Indiana and New Mexico. The fake toll and payment scam emails, sent from official government addresses, contained malicious links directing recipients to phishing websites designed to steal personal and financial information. Granicus confirmed the breaches resulted from compromised user accounts rather than system vulnerabilities, but did not disclose the number of affected recipients.
arstechnica.com
· 2025-12-08
Nicole Yelland fell victim to an elaborate job scam in January and now implements strict verification protocols before meeting unknown contacts, including background checks and video calls with cameras on. Digital imposter scams targeting job seekers have surged significantly, with AI-generated fake personas and deepfake videos making fraudulent impersonation easier; FTC data shows job-related scam reports nearly tripled from 2020 to 2024, with losses increasing from $90 million to $500 million. Criminals are exploiting remote work trends and AI tools to construct convincing fake professional identities on platforms like LinkedIn and video conferencing services.
cnn.com
· 2025-12-08
Google is rolling out enhanced scam detection technology in Google Messages to identify fraudulent text messages about unpaid tolls, which have become increasingly prevalent scams affecting Android users. The FBI received approximately 60,000 toll scam complaints last year, and consumers lost $470 million to text scams in 2024, with fake unpaid toll texts nearly quadrupling in early 2024 according to McAfee. The on-device detection system will flag suspicious messages as "likely scams" while also identifying fraud related to cryptocurrency, technical support, and gift cards, helping users avoid sophisticated phishing attempts that use poor grammar, urgent language, suspicious links, and imitated official logos.
turnto10.com
· 2025-12-08
Text message scams cost Americans $470 million in reported losses during 2024, with cybersecurity experts noting that scammers use sophisticated tactics like spoofed numbers and personalized details to deceive even tech-savvy users. Red flags include unsolicited messages with shortened links and artificial urgency, with older adults being particularly vulnerable due to their tendency to respond promptly to communications. Experts recommend warning family members about these evolving scams and avoiding clicking suspicious links in unexpected messages.
cherokeescout.com
· 2025-12-08
A Scam Jam educational event held on April 29 at Murphy First Baptist Church brought together 33 attendees and seven speakers, including representatives from the Cherokee County Sheriff's Office, the N.C. Department of Justice, and a cybersecurity expert, to educate the community about identity theft, email scams, and fraud prevention strategies. The speakers emphasized that seniors are particularly vulnerable to scams due to unfamiliarity with technology and lack of skepticism, and recommended protective measures such as using strong passwords, verifying email sources, avoiding sharing sensitive information electronically, and utilizing credit monitoring services. The event highlighted common warning signs of scams—including urgent requests, unsolicited messages, an
youralaskalink.com
· 2025-12-08
The FBI's 2024 Internet Crime Report documented 6,770 online fraud complaints in Alaska totaling over $26 million in losses, with residents over 60 experiencing the highest financial impact, particularly from cryptocurrency scams comprising 45% of losses. Investment fraud, business email compromise, and tech support fraud were the top scam types in the state, with the FBI urging residents to report incidents to their financial institutions and the Internet Crime Complaint Center.
iheart.com
· 2025-12-08
Rising isolation in society—28% of the population now lives alone compared to 9% in the 1950s—has made older adults vulnerable to romance scams. Dr. Phil and Chris Harrison discuss a scammer manual containing 100 manipulative pick-up lines and feature victims including a 67-year-old widow and an 81-year-old woman who was scammed twice within three months. Social Catfish provides identity verification tools to help combat these frauds that cost victims millions of dollars.
newsweek.com
· 2025-12-08
The FBI reported that internet-related crime reached a five-year high in 2024, with victims losing $16.6 billion across approximately 860,000 complaints—a 33% increase from 2023. Individuals aged 60 and older suffered the largest financial losses at $4.8 billion, with the most common scams being phishing/spoofing, cryptocurrency fraud, and extortion, while investment fraud, business email compromise, and tech support fraud were the costliest schemes overall.
standard.net
· 2025-12-08
This educational article identifies three evolving scams: a sophisticated Social Security Administration phishing email that uses image-based content to bypass filters and installs remote access malware (ScreenConnect) to steal banking and personal data; a Gmail impersonation scam using Google Sites to create fake support portals and collect account credentials; and a fake Realtek driver update targeting Mac users that installs malware to steal login credentials and browser data. The article advises users to avoid clicking links in unsolicited emails, visit official websites directly, and report suspicious messages to appropriate authorities like the FTC and Google.
pcmag.com
· 2025-12-08
Americans receive an average of 14 malicious messages daily and spend nearly 100 hours annually distinguishing real from fake messages, with scams costing victims over $1,400 on average. McAfee has introduced Scam Detector, a new security feature included with McAfee+ and Total Protection that automatically flags suspicious text messages, emails, and deepfake videos across devices while providing educational context to help users improve their fraud-detection skills.
atlantanewsfirst.com
· 2025-12-08
National Senior Fraud Awareness Day (May 15) highlights a growing problem: seniors lost over $3.4 billion to scams in 2023, an 11 percent increase from 2022, through schemes including tech support, romance, and cryptocurrency fraud. The Federal Trade Commission reports that older adults experienced the highest financial losses among all age groups who reported scam losses in 2024, making fraud prevention education and resources from major financial institutions essential for protecting vulnerable seniors.
buckscounty.gov
· 2025-12-08
National Senior Fraud Awareness Day (May 15th) highlights the growing threat of scams targeting seniors in Bucks County and nationwide, including grandparent scams using AI technology, government impersonation schemes, tech support fraud, romance scams, and phishing attacks. The article emphasizes that seniors are vulnerable targets exploited through various channels, and recommends protective measures such as verifying information independently, resisting pressure tactics, protecting personal data, using strong passwords, and consulting trusted contacts before responding to suspicious requests.
news-shield.com
· 2025-12-08
Scam incidents are increasing dramatically—computer repair shops now report 1-2 victims daily compared to 1-2 per week previously—with AI technology making fraudulent emails, websites, and voice impersonations increasingly convincing and difficult to detect. Common scams include romance schemes (often the costliest), tech support pop-ups that trick users into granting remote access and transferring funds via untraceable payment methods, and "grandparents scams" using voice mimicry. Experts recommend verifying caller identities with family knowledge questions, avoiding rushed financial decisions, refusing unusual payment methods like gift cards or cryptocurrency, and immediately contacting banks or professionals rather than calling numbers on suspicious pop
nbcsandiego.com
· 2025-12-08
Two suspects were arrested in Carlsbad, California for separate elder fraud schemes totaling over $140,000 in losses. The scams involved fake pop-up alerts and impersonation of legitimate agencies (Apple Security, Wells Fargo, FTC) that convinced elderly victims to withdraw cash and gold bullion, place them in taped shoe boxes, and hand them to couriers posing as federal agents. Tang Chen and Gurjant Singh were arrested after police intervened, with authorities emphasizing that victims should verify suspicious requests independently by contacting agencies directly rather than using numbers or emails provided in unsolicited communications.
theregister.com
· 2025-12-08
Coinbase disclosed that overseas support staff were bribed by cybercriminals to steal customer data, resulting in a $20 million extortion demand that the company refused to pay. The breach affected less than 1 percent of monthly users and compromised personal information including names, addresses, phone numbers, email addresses, partial Social Security numbers, and account balances, though customer funds remained inaccessible; attackers already used the stolen data in social engineering scams to defraud some customers. Coinbase terminated the involved employees, is reimbursing defrauded customers, and estimates remediation costs between $180-400 million while offering a $20 million reward for information leading to
news-shield.com
· 2025-12-08
**Title:** In this technological age there is no shortage of ways a scammer might try to defraud someone.
AI-powered scams are increasing dramatically, with one computer repair business reporting a spike from 1-2 scam victims per week to 1-2 daily, as scammers now use tools like ChatGPT to create convincing phishing emails, fake websites, and deepfake voice calls. Common scams include romance fraud (which starts with small requests but accumulate over time), fake tech-support pop-ups that trick users into granting remote access and stealing banking information, and grandparent scams where AI mimics a family member's voice
buckscounty.gov
· 2025-12-08
National Senior Fraud Awareness Day (May 15th) highlights the escalating threat of fraud targeting seniors in Bucks County and nationwide, with criminals increasingly using AI-powered tactics like grandparent scams, government impersonation, tech support fraud, and romance scams to exploit seniors' trust and extract money. To protect themselves, seniors should verify unexpected contact through independent channels, resist pressure tactics, safeguard personal information, use strong passwords, and consult trusted contacts before responding to requests for money or sensitive data.