Auto Warranty / Vehicle Scams

Washington residents lost approximately $250 million to fraud in 2023, with 53,269 complaints filed to the Federal Trade Commission—roughly $3.2 million per 100,000 residents. Imposter scams (22% of cases) and identity theft (14% of cases) were the most common fraud types, followed by online shopping fraud, bank and lender scams, and prize/sweepstakes schemes. Victims are advised to report fraud at ReportFraud.ftc.gov and avoid providing personal information to unknown callers, even those claiming to be legitimate authorities.

According to Hiya's State of the Call report, the average consumer wastes 9 minutes per week on spam calls, totaling 7.6 hours annually, while those who fell victim to phone scams lost an average of $2,257 in 2023—a significant increase from $360 in 2022. The article recommends protecting yourself by avoiding calls from unknown numbers, never sharing personal or financial information over the phone, and using call blocking apps like Robokiller, Hiya, or Truecaller to filter scam calls.

Spring's busy home-buying and home-improvement season creates opportunities for scammers to target homeowners through three main schemes: fake wire transfer requests impersonating lenders or realtors to intercept down payments and closing costs, fraudulent home warranty solicitations claiming policies are expiring or offering fake coverage, and home improvement scams. Homeowners can protect themselves by verifying payment instructions directly with lenders through known phone numbers, avoiding high-pressure tactics, using certified checks when possible, and purchasing warranties only from legitimate companies verified through Consumer Reports or trusted referrals.

Spring's increased home buying and selling activity creates opportunities for scammers to exploit homebuyers and sellers through fake wire transfer requests, impersonation of lenders and realtors, and fraudulent home warranty solicitations. Consumers are advised to verify payment instructions directly with their lender or agent using known phone numbers, avoid wire transfers under pressure, consider certified checks as alternatives, and research home warranty companies through trusted sources like Consumer Reports before making any payments.

This article outlines three spring scams targeting homeowners: fake wire transfer requests from scammers impersonating lenders or realtors during home closings (which are difficult to reverse once sent), fraudulent home warranty solicitations claiming coverage is expiring or expired, and scams involving fake home cleaning or lawn service companies. The article advises homeowners to verify payment instructions directly with lenders using known phone numbers, avoid high-pressure urgency tactics, and confirm legitimacy of companies through official websites and trusted reviews before engaging services or sending money.

**Educational/Awareness Piece** Older adults lose billions annually to online scams, with phishing, tech support scams, and extortion topping the list—the FBI reported $4.8 billion in losses to people age 60+ in 2024 alone. Cybercriminals target seniors believing they have accumulated savings and exploit stereotypes about technological comfort, though scams can deceive anyone regardless of age or tech-savviness. Key protection strategies include avoiding suspicious email links, verifying unexpected messages directly with senders, installing security software, and resisting pressure to act quickly—treating internet navigation as defensive driving that requires constant vigilance.

Older adults are frequent targets for financial scams because they have accumulated wealth, may experience cognitive or sensory decline, and often grew up in a more trusting era, making them vulnerable to exploitation. The FBI estimates seniors lose over $3 billion annually to fraud through common schemes including robocalls, government impersonation scams, romance scams, tech support scams, and emerging threats like deepfakes and grandparent scams. Protection strategies include hanging up on high-pressure calls, verifying caller identities independently, and familiarizing oneself with common scam tactics.