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therecord.media
International law enforcement from 61 countries conducted Operation First Light, arresting over 3,900 suspects and seizing $257 million in assets obtained through phishing, investment fraud, romance scams, and impersonation scams. The operation identified an additional 14,600 suspects, froze 6,745 bank accounts, and recovered millions for victims, including $3.7 million for an Australian impersonation scam victim and $281,200 saved for a 70-year-old targeted in a tech support scam. Police also rescued 88 youths in Namibia who were forced to conduct scams as part of international criminal networks.
gizmodo.com
In a coordinated international operation called Operation First Light 2024 (March-May 2024), police across 61 countries arrested 3,950 people engaged in online scams including phishing, investment fraud, romance scams, and fake shopping sites, while seizing $257 million in assets and identifying 14,643 additional suspects. The operation recovered $135 million in cash and $2 million in cryptocurrency, plus $120 million in physical assets such as real estate, luxury cars, and jewelry. This global enforcement effort highlights the growing threat of online fraud, with U.S. consumers losing over $10 billion annually, including $76 million lost to
floridadaily.com
Florida Attorney General Ashley Moody and Senator Rick Scott warned seniors at the Villages about impersonation scams targeting older adults, where fraudsters pose as IRS or other government officials to steal personal information and money through threats and deception. The scammers pressure victims into immediate payments via gift cards, prepaid debit cards, or wire transfers by claiming fictitious tax liabilities or refunds. Officials advised consumers to recognize that the IRS never demands immediate payment through these methods, never threatens law enforcement involvement, and never requests payment without allowing disputes—and to verify IRS communications directly at 800-829-1040 rather than using caller-provided numbers.
techbullion.com
The IRS has issued a warning about escalating scams targeting seniors, who are particularly vulnerable to impersonation, phishing, spoofing, and lottery scams that exploit trust and create urgency. Common tactics include fraudsters posing as IRS agents via phone, email, or text to threaten legal action or extract personal information and money through gift cards or wire transfers. The IRS recommends seniors verify caller identity before sharing information, report suspicious activity to the IRS and FTC, and stay informed about scam tactics to protect themselves from financial exploitation.
rbcroyalbank.com
**Grandparent/Emergency Scam**
In 2023, the Canadian Anti-Fraud Centre reported the grandparent scam caused $11.3 million in losses, making it one of the top 10 frauds by dollar loss, though actual losses are likely higher due to underreporting. The scam involves fraudsters impersonating a grandchild (often using voice-altering technology or spoofing caller IDs) claiming to be in an emergency—injured, arrested, or in trouble abroad—and urgently requesting money while instructing the senior not to tell anyone. To protect against this highly effective scam that exploits seniors' emotional vulnerability,
nigeriacommunicationsweek.com.ng
Job recruitment scams targeting South Africans are increasing, with fraudsters using two primary methods: impersonating legitimate recruiters on social media platforms and posting fake job listings on job boards and social media. Red flags include unsolicited job offers with unprofessional communication, unrealistically high remote work salaries, and requests for upfront payments for background checks or application fees (which are illegal under the Employment Services Act) or sensitive personal information like ID numbers and bank details.
khaleejtimes.com
An Indian businessman in Dubai lost over Dh1.8 million across his four businesses when five fraudulent companies purchased goods and services using post-dated cheques that subsequently bounced, with only one cheque of Dh92,979 being honored out of numerous transactions. The scam targeted multiple sectors including travel, technology supplies, and trading, with the fraudulent firms vanishing simultaneously after delivering orders for electronics, hotel bookings, and food supplies. The businessman and numerous other suppliers have filed police complaints, with additional victims reporting similar schemes including another major fraud involving Max Clove Technologies that disappeared with an estimated Dh40 million in goods.
valleytimes-news.com
Police Chief Denise McCain and representatives from the FBI, Better Business Bureau, and other agencies presented at an East Alabama Regional Planning Commission Summit to educate seniors about fraud targeting older adults. The presentation covered common scams including jury duty imposters, tech support blackmail, grandparent scams using AI-generated voices, lottery scams, and IRS fraud, emphasizing that older adults with good savings and credit are lucrative targets who often delay reporting due to shame or uncertainty about where to report. Key prevention advice included never providing information over the phone, calling loved ones directly to verify requests, and immediately reporting blackmail to police.
wcpo.com
Older adults in Hamilton County, Ohio lost $4 million to scammers in the past year, with 75-year-old Carol Brown receiving up to 25 scam calls daily—a problem so widespread that some seniors avoid answering their phones and miss medical appointments. Ohio Attorney General Dave Yost noted that only one in 44 financial crimes against older adults gets reported, often due to seniors' fear of being institutionalized or having their competence questioned, while FBI data shows people 60 and older lost $3.4 billion nationally to scams last year. Experts recommend connecting more with isolated seniors, using phone apps to filter scam calls, and following verification steps such
businessjournaldaily.com
People over age 64 are increasingly targeted by financial scams through social media and other channels, with the most common scams involving investments, romance, and home improvement—including door-to-door home repair schemes following storms. According to AARP, about half of American adults report being victims or targets of financial fraud, and elder financial abuse costs older Americans at least $36.5 billion annually. Warning signs include pressure to act urgently, requests for unusual payment methods (Zelle, Venmo, debit cards), and claims of free or unrealistically cheap services; victims should contact their local police, financial institutions, and report scams to the BBB.
bostonherald.com
A 65-year-old Hingham woman lost $9,500 in a spoofed caller ID scam where a fraudster impersonated police, claimed she had failed to appear in court, and pressured her to immediately pay via Bitcoin or face arrest. The victim withdrew cash and used a Bitcoin ATM at a local grocery store to complete the transaction before realizing the scam when the caller demanded an additional $9,500. Police warn that caller IDs can be spoofed and that legitimate law enforcement will never call to threaten arrest or demand payment over the phone.
yahoo.com
Elder fraud losses in the Boston FBI Division (Maine, Massachusetts, New Hampshire, and Rhode Island) totaled $89.6 million across 2,689 victims in 2023, with national losses reaching $1.6 billion from January to May 2024—a significant increase from the prior year. The most common scams targeting seniors include tech support, romance, investment, and government impersonation schemes, with investment scams involving cryptocurrency showing a particularly sharp rise of 419% in losses between 2021-2023. The FBI emphasizes that actual losses are likely higher due to underreporting and recommends elders be cautious of unsolicited contact, resist pressure
theintermountain.com
The IRS has issued a warning about impersonation scams increasingly targeting seniors, where fraudsters pose as government officials (IRS, Social Security Administration, Medicare) via phone calls, emails, and text messages to steal personal information and money. Scammers use pressure tactics, fake caller IDs, and demands for payment through gift cards, wire transfers, or cryptocurrency, often threatening arrest or deportation to coerce immediate compliance. The IRS advises seniors to hang up on unexpected calls claiming tax issues, verify communications directly at 800-829-1040, and never provide sensitive information or make payments without confirming legitimacy through official channels.
interpol.int
Operation First Light 2024, a global police operation spanning 61 countries, disrupted transnational online scam networks by freezing 6,745 bank accounts, seizing USD 257 million in assets, and arresting 3,950 suspects involved in phishing, investment fraud, romance scams, and impersonation schemes. Notable successes included recovering AUD 5.5 million (USD 3.7 million) for an Australian impersonation scam victim and saving a 70-year-old Singapore resident from losing SGD 380,000 (USD 281,200) in a tech support scam, while also rescuing 88 you
1011now.com
**Summary:**
Phishing—where scammers impersonate financial institutions via phone, text, or email to steal personal information—is the leading cause of data breaches. Financial coach Cherry Dale advises people to be suspicious of any unsolicited communication asking for account numbers or clicks on links, and to recognize that pressure to act quickly is a common scammer tactic. If uncertain about a caller's legitimacy, hang up and call the number on your debit or credit card directly, and report any confirmed scam attempts to your financial institution.
lowndessignal.com
Internet-enabled scams like spoofing and phishing allow criminals to impersonate trusted sources and steal personal and financial information from victims. Law enforcement recommends three prevention strategies: never provide personal information or payment via gift cards to unsolicited callers, avoid engaging with unknown calls and suspicious links, and verify caller identity by independently contacting the organization through official channels. Victims can report scams to the Federal Trade Commission at reportfraud.ftc.gov or 877-382-4357, or to local law enforcement.
knopnews2.com
I cannot provide a summary for this content. The article excerpts provided do not contain information about scams, fraud, or elder abuse. This appears to be a collection of unrelated news updates about celebrity announcements, weather preparedness, college sports, tourism grants, and parenting discussions—none of which fall within the scope of elder fraud research for the Elderus database.
If you have an article about elder fraud, scams targeting seniors, or elder abuse, please share that and I'll be happy to summarize it.
fortune.com
In 2023, identity crimes overall declined 16%, but job scams on legitimate platforms like LinkedIn surged 118%, with scammers creating fake job postings and interviews to collect sensitive personal information such as Social Security numbers and driver's license numbers. While job scams represented only 9% of total identity theft cases (with Google Voice scams leading at 60%), the ITRC noted that criminals are becoming more effective and damaging through AI-assisted tactics, resulting in fewer reported victims but greater impact per incident, with 30% of victims being seniors aged 65 and older.
thecut.com
Nelson Counne was sentenced to four to eight years in state prison for perpetrating romance scams that defrauded at least five women of $1.8 million over three decades. Counne used fake personas (posing as a wealthy retired art dealer and investor with international properties) to charm victims through upscale restaurants and dating apps, then convinced them to lend him money for fraudulent investment opportunities, which he used to repay earlier victims and attract new ones. The scam scheme operated since at least 1992 and involved false claims about his wealth, travel, and business dealings, all of which were fabricated.
eastsidefeed.com
Nelson Counne, an Upper East Side resident, was sentenced to 4-to-8 years in prison for operating romance scams that defrauded at least five women of approximately $1.8 million between 2012 and 2021. Counne posed as a wealthy retired art dealer on dating apps using aliases, luring victims with fake investment opportunities in schemes he claimed were in "gray areas" legally, then used a Ponzi scheme structure to create the illusion of legitimacy while pocketing the funds. One victim lost $50,000 in the fraud, which D.A. Alvin Bragg noted reflects the all-too-common nature of romance scams
abc.net.au
Donna Nelson, a Western Australian woman arrested at Tokyo's Narita Airport in January 2023 for attempting to import nearly 2 kilograms of methamphetamine into Japan, is believed by her family to be a victim of a romance scam who was unknowingly used as a drug mule. Her family alleges that Nelson was deceived by a man she met online who promised her a free holiday and relationship, only to have her arrested upon arrival; her trial was delayed and she has been detained for 18 months with minimal family contact and severely restricted conditions. The case highlights the dangers of romance scams, which surged 27 percent in Western Australia in 2023
fedweek.com
**Summary:**
In 2023, the FBI reported an 11 percent overall increase in fraud complaints, with a 14 percent surge in scams targeting adults 60 and older, who lost $3.4 billion of the $12.5 billion in total reported losses. Tech support fraud was the leading crime affecting seniors with nearly 18,000 complaints and $600 million in losses, while investment scams proved costliest at over $1.2 billion, and call center schemes disproportionately impacted older adults who lost almost $770 million—more than all other age groups combined, with some victims reportedly taking their own lives. The FBI recommends resisting pressure to
chinadaily.com.cn
Telecom fraud in China disproportionately affects younger people, with those aged 18-40 comprising 62.1 percent of victims and the average victim age just 37 years old. The ten most common fraud schemes—including click-farm jobs, false investments, and counterfeit shopping—account for 88.4 percent of cases, with authorities resolving approximately 543,000 cases and intercepting 452 billion yuan ($62.3 billion) in fraudulent funds from the start of last year through May of the current year. The Ministry of Public Security advises citizens to verify investment opportunities through official channels, avoid unsolicited offers, and report suspicious activity to
homenewshere.com
The Middlesex Sheriff's Office and Winchester Housing Authority partnered on June 20 to present a scam awareness and prevention program as part of the L.E.A.R.N. initiative, educating local residents—particularly seniors—on recognizing common and emerging frauds. The presentations covered government imposter scams, grandparent scams, check washing, and romance scams, emphasizing red flags such as requests for pre-paid gift cards and encouraging residents to seek help without shame if they suspect they've been targeted.
1011now.com
A Lincoln, Nebraska woman lost over $900 in a rental car scam after clicking on a fraudulent Enterprise website that appeared in search results and being instructed by a scammer to purchase Apple and eBay gift cards as payment. The Nebraska Attorney General's Office warns that scammers are increasingly paying to have fake websites ranked at the top of search results, and advises consumers to verify website security by checking for "HTTPS" in the URL and a padlock symbol, and to note that legitimate businesses never accept gift cards as payment.
indiatoday.in
PAN card fraud—where scammers misuse individuals' Permanent Account Numbers to commit identity theft, open fraudulent accounts, secure unauthorized loans, or file fake tax returns—is rising in India, with recent high-profile victims including actor Rajkummar Rao and actress Nagma Morarji who lost Rs 1 lakh. To protect yourself, regularly monitor credit reports, bank statements, and tax filings for unauthorized activity, and report suspected misuse immediately to police (FIR), your bank, and the Income Tax Department through their e-filing portal or by contacting your Assessing Officer.
indiatoday.in
WhatsApp has become a platform for investment scams in India, with victims losing lakhs of rupees to fraudulent schemes. Scammers use a multi-step method: contacting users with fake job or investment offers, adding them to groups posing as legitimate financial firms, directing them to fake websites showing false profits, and then blocking account access while demanding additional payments for withdrawals. Notable cases include a 60-year-old retired Mumbai resident who lost Rs 2.56 crore and a 35-year-old Coimbatore bank manager who lost Rs 48.57 lakhs.
county17.com
Two men conducted quick change scams at two Dollar General locations in Gillette, Wyoming on June 25, targeting young cashiers by distracting them during transactions to obtain excessive change. The suspects stole approximately $230 from each store (totaling $460) through coordinated scams that appeared to be well-practiced, with police describing both men as Black males in their early to mid-30s and actively investigating the incidents.
infosecurity-magazine.com
Between February 2023 and February 2024, cryptocurrency scam victims lost nearly $10 million to fraudsters posing as lawyers who claimed they could recover their funds, the FBI warned. These scammers contacted victims via social media and fake websites, impersonating attorneys from fictitious law firms and falsely claiming authorization from the FBI or CFPB, then requested personal information, upfront legal fees, or back taxes. The FBI cautioned victims to verify any contact claiming to help with fund recovery, as these secondary scams prey on people already victimized by initial cryptocurrency fraud.
texascooppower.com
Utility scammers impersonate company representatives through phone calls, texts, emails, and in-person visits to pressure consumers into immediate payments under threat of service disconnection, often using spoofed caller IDs and fraudulent websites designed to steal money or personal information. Common tactics include demanding payment via gift cards or cryptocurrency, claiming overpayment refunds, and using high-pressure language and poor grammar as red flags. Consumers should verify requests directly with their utility company by calling the official number, never provide personal or banking information over the phone, and report suspected scams to help protect their community.
canada.ca
This is an informational resource page from the Canada Revenue Agency (CRA) outlining how to recognize, report, and protect oneself against tax-related scams, fraud, and identity theft. The CRA provides guidance on identifying common scams, verifying legitimate CRA communications, protecting personal accounts, recognizing tax schemes, and reporting suspected tax cheating or evasion through various confidential channels. The page also details the CRA's enforcement mechanisms, including criminal investigations and international collaboration through partnerships like the J5 alliance to combat tax crime.
fox23.com
A romance scam targeting seniors is currently widespread, in which scammers build fake romantic relationships to convince victims to invest in fraudulent cryptocurrency schemes. According to cybersecurity expert Zulfikar Ramzan, crimes targeting elders have increased 11% in the last year, resulting in $3.4 billion in losses with an average loss of $34,000 per victim. Ramzan advises seniors to verify anyone met online through video calls, conduct background research, and be wary when asked about investments, as scammers typically start with small requests that escalate to stealing entire life savings through fake investment statements.
heraldnews.com
Elder fraud in the New England region resulted in $89.6 million in reported losses across Maine, Massachusetts, New Hampshire, and Rhode Island in 2023, with Massachusetts accounting for $63.7 million of that total, though the FBI estimates actual losses are significantly higher due to underreporting. The FBI-Boston reports a double-digit increase in financial fraud targeting adults over 60, with investment scams showing the sharpest growth (victimization up 209% and losses up 419% from 2021-2023), largely driven by cryptocurrency schemes, alongside common scams including tech support, romance, and government impersonation fraud. The FBI recommends elderly individuals and their families be
bostonglobe.com
Fraud targeting people aged 60 and older increased 11 percent nationwide last year, resulting in $3.4 billion in total losses, with Massachusetts accounting for $63.6 million across 1,610 reported victims. Common schemes include tech support scams, romance scams, investment fraud, and government impersonation, with the average victim losing nearly $34,000; the FBI warns that actual numbers may be higher since only half of complaints include victim ages, and scammers are increasingly employing artificial intelligence tactics.
oig.ssa.gov
Victor Anthony Valdez, 39, of the Bronx, was charged with wire fraud conspiracy for acting as a courier in a transnational "grandparent scam" operated from Dominican Republic call centers between August 2020 and August 2021. The scheme targeted elderly Americans by impersonating their grandchildren, attorneys, or court officials to convince victims their grandchild had been arrested and needed bail money, with Valdez collecting tens of thousands of dollars from victims' homes in New York and New Jersey. If convicted, Valdez faces up to 20 years in prison and a $250,000 fine.
rlsmedia.com
Victor Anthony Valdez, a 39-year-old from the Bronx, was indicted on wire fraud conspiracy charges for serving as a courier in a Dominican Republic-based "grandparent scam" targeting elderly Americans. Between August 2020 and August 2021, Valdez allegedly collected tens of thousands of dollars from victims in New York and New Jersey after call center operatives convinced seniors that their grandchildren had been arrested and needed bail money. If convicted, Valdez faces up to 20 years in prison and a $250,000 fine.
minotdailynews.com
Medicare Fraud Prevention Week (held in June) raises awareness about preventing Medicare fraud, which costs the program an estimated $60 billion annually and affects beneficiaries through identity theft, stress, and health risks. The North Dakota Senior Medicare Patrol (SMP) educates beneficiaries, caregivers, families, and healthcare providers on how to detect and prevent fraud, including monitoring insurance statements, refusing unsolicited medical equipment shipments, protecting Medicare numbers, and reporting suspicious activity. Prevention strategies emphasize year-round vigilance, including reviewing Medicare.gov accounts, registering on do-not-call lists, and community members watching for suspicious purchasing patterns among older adults.
telegram.com
Elder fraud losses in the FBI-Boston Division reached $89.6 million across 2,689 victims in 2023, with Massachusetts accounting for $63.7 million of those losses, and financial fraud targeting adults over 60 increasing by double digits. The most common scams include tech support, romance, investment, and government impersonation schemes, with investment scams showing the sharpest growth (419% increase in losses from 2021-2023, largely driven by cryptocurrency fraud). The FBI emphasizes that actual losses are likely higher due to underreporting and recommends that seniors avoid unsolicited contacts, resist pressure to act quickly, never share personal information with un
goldendalesentinel.com
Americans age 60 and older lost more than $3 billion to scammers in 2023, with the FBI reporting a 14% increase in complaints and an 11% rise in financial losses compared to 2022. Older adults face heightened vulnerability due to factors including greater trust, financial assets, and lower comfort with technology, with tech-support scams being the most commonly reported fraud type and investment scams causing the largest financial losses. Beyond monetary damage, elder fraud causes significant psychological harm including shame, trauma, and erosion of trust, making prevention education critical to combating what experts characterize as an epidemic.
justice.gov
Casey Alexander, a 27-year-old from London, was sentenced to three years probation and ordered to pay $202,195.58 in restitution for his role in a wine and whiskey investment scam targeting elderly Americans. The scheme used cold-calling and deceptive tactics to convince older investors to wire funds for supposed fine wine and whiskey portfolios held in European warehouses, with victims then pressured to make additional investments. The FBI investigation identified over 150 U.S. victims who collectively lost more than $13 million in the fraud.
thedailynewsonline.com
New York State Attorney General Letitia James issued guidance on avoiding online "romance scams" (also called "pig butchering"), which use dating apps, social media, and text messages to build trust with victims before directing them to fraudulent investment schemes. Scammers typically spend considerable time building relationships, then move conversations to encrypted platforms and lure victims into cryptocurrency or foreign currency investments, resulting in losses ranging from thousands to over a million dollars. The advisory recommends New Yorkers avoid wiring money or sending cryptocurrency to unknown individuals, verify sender identities, and report suspected scams to law enforcement.
wcnc.com
Americans lost more than $1.14 billion to romance scams in 2023, with over 64,000 people reporting losses and North Carolina ranking tenth nationally with 453 victims losing $16.8 million. A reformed scammer from Nigeria revealed that romance fraudsters typically target vulnerable individuals, particularly single parents, by posing as military personnel deployed overseas and requesting money for fictitious emergencies, with advice to victims to insist on video verification of anyone met online.
boston25news.com
Joanne Stainer, 79, lost approximately $2,000 to airline ticket scammers who charged her card multiple times in small increments when she called 411 seeking to book a last-minute flight to Wisconsin for her husband's funeral in June. After receiving a fraudulent confirmation code from someone posing as an Allegiant Airlines representative, Stainer was able to check bags and pass through TSA with a fake ticket, but was denied boarding at the gate when the airline's system finally flagged the fraudulent purchase. Allegiant Airlines confirmed the ticket was purchased through a third-party vendor flagged for previous fraud, but the late-day booking prevented their system from catching it
indiatoday.in
A businessman from Cherthala, Kerala, lost Rs 7.55 crores over two months in an online investment scam where fraudsters impersonating Invesco Capital and Goldman Sachs representatives promised high returns on share trading and then froze his account, demanding additional funds to unfreeze it. Police are investigating the case and have warned the public to verify investment firm credentials, be skeptical of unusually high returns, use only regulated platforms, and report suspected scams immediately to authorities.
interestingengineering.com
Scammers used AI-generated deepfakes of Elon Musk on hijacked YouTube channels to conduct cryptocurrency fraud, with approximately 30,000 viewers tuning into a fake livestream where the deepfake promised to double deposited cryptocurrencies. This marks an escalation in online scams that increasingly exploit deepfake technology and celebrity identities; notably, similar scams involving rapper 50 Cent's hacked accounts generated $3 million in 30 minutes. Users are advised to remain cautious, as these scams operate across international networks and celebrities will never solicit cryptocurrency through social media or livestreams.
timesheraldonline.com
State Senator Bill Dodd advanced Senate Bill 278 in California to strengthen protections against elder financial abuse by clarifying banks' and financial institutions' legal duties to detect and prevent fraud. The legislation would allow victims of financial elder abuse to hold institutions accountable when they negligently assisted in fraudulent transfers despite warning signs, thereby supporting victims in meeting their legal burden of proof. The bill, supported by elder rights advocates and consumer attorneys, addresses California's rising financial elder abuse cases affecting seniors across all socioeconomic backgrounds.
jdsupra.com
On June 14, 2024, President Biden declared June 15th World Elder Abuse Awareness Day, prompting FinCEN to remind financial institutions to identify and report elder financial exploitation (EFE). Between June 2022 and June 2023, approximately $27 billion in EFE-related suspicious activity was reported through Bank Secrecy Act filings, with the FBI's 2023 data showing that individuals aged 60 and over reported over $3.4 billion in fraud losses (averaging $34,000 per victim), with tech support scams being the most commonly reported type and investment scams causing the greatest financial harm. Financial institutions are expecte
justice.gov
Victor Anthony Valdez, a 39-year-old from the Bronx, was charged with wire fraud conspiracy for acting as a courier in a transnational "grandparent scam" operated from call centers in the Dominican Republic between August 2020 and August 2021. The scheme involved scammers posing as grandchildren, attorneys, or court personnel to convince elderly American victims that their relatives had been arrested and needed bail money, with Valdez collecting tens of thousands of dollars from victims' homes in New York and New Jersey. If convicted, Valdez faces up to 20 years in prison and a $250,000 fine.
siliconeer.com
In 2023, Americans aged 60 and older lost $3.4 billion to fraud, with California accounting for over $620 million across 11,000+ reports, and monolingual Chinese seniors in the Bay Area facing particularly high risk. Common scams targeting elders include investment fraud (especially cryptocurrency), tech support scams, romance scams, and impersonation schemes (often posing as government officials), with typical victims losing over $33,000. Experts recommend immediate reporting to financial institutions and law enforcement (FBI at 1-800-CALLFBI), noting that shame, language barriers, and fear of retaliation prevent many victims—particularly Asian Americans—from coming forwar
radio.wpsu.org
Officials in Centre County hosted a "Scam Jam" event featuring fraud awareness education, as prosecutors report increased losses among seniors due to AI and new technology-enabled scams. A deputy district attorney highlighted a case where an elderly woman lost $20,000 to an AI voice scam impersonating her grandson, while recommending protective measures such as family passwords and direct verification of urgent requests. The educational initiative provides seniors with practical advice on avoiding common scams like card skimmers and AI-based fraud schemes.