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in Tech Support Scam
jdsupra.com
· 2025-12-08
On April 16, the FTC proposed extending the Telemarketing Sales Rule to cover inbound calls for technical support services in response to advertisements, allowing the agency to pursue civil penalties and consumer redress against tech support scammers. Consumer complaints about tech support scams rose from 40,000 in 2017 to nearly 115,000 in 2021, with reported losses exceeding $55 million in 2018, disproportionately affecting seniors over 60 years old. The proposed rule defines technical support services broadly to address evolving scam tactics and seeks public comment by June 17.
scmp.com
· 2025-12-08
Hong Kong police reported a resurgence in WhatsApp account hijacking scams in the first quarter, with 864 cases resulting in losses exceeding HK$20.4 million (US$2.6 million). Fraudsters use phishing links to steal user information and take over messaging accounts, then access victims' contact lists to conduct further scams. Police are intensifying enforcement, international cooperation, and public education efforts to combat the trend.
techtimes.com
· 2025-12-08
Cryptocurrency scams targeting elderly individuals have surged dramatically, with investment fraud losses among Americans aged 60+ rising 38% to $4.57 billion in 2023, and crypto-specific investment fraud increasing 53% to $3.96 billion. Scammers exploit social media platforms to establish trust with seniors through fake investment opportunities featuring artificially high returns, gradually escalating requests for larger amounts. Recovery solutions exist through specialized blockchain forensics and asset recovery services, while protection measures include verifying contacts through face-to-face communication and avoiding suspicious links or unsolicited requests.
cbsnews.com
· 2025-12-08
A retiree identified as "Sue" lost nearly $2.5 million and her home to a romance scammer she met on Match.com, who used deceptive technology including fake Skype calls and psychological manipulation to build trust over time. The victim emphasizes that sophisticated emotional tactics made the fraudster feel like a trusted partner rather than a stranger, highlighting how romance scams exploit psychological vulnerabilities in their victims.
yahoo.com
· 2025-12-08
A retired woman lost nearly $2.5 million and her home to a romance scammer she met on Match.com, who used deceptive video calls and psychological manipulation to gain her trust over time. The victim emphasized that the perpetrator no longer felt like a stranger by the time she began sending money, highlighting how romance scammers exploit emotional connections to manipulate victims into financial transfers.
cbsnews.com
· 2025-12-08
Laura Kowal, a 57-year-old retired hospital executive from Illinois, was victimized by a romance scam perpetrated by someone posing as "Frank Borg," a Swedish investment adviser, beginning in October 2018; she eventually went missing in 2020 after losing significant money and being manipulated through sophisticated psychological tactics. Her daughter, Kelly Gowe, discovered her mother's disappearance and subsequently learned that over 64,000 Americans were defrauded of more than $1.14 billion through romance scams in a single year, with victims often too ashamed to report the crime. Gowe has since dedicated herself to raising awareness
sauconsource.com
· 2025-12-08
Springfield Township Police issued a warning about a computer pop-up scam in which victims see fraudulent alerts claiming to be from Microsoft, are instructed to call a provided number, and are then manipulated into granting remote access to their computers and paying money (often via Bitcoin) for fake repairs. The department received multiple reports of this scam and advised residents to trust their instincts about suspicious messages and call police immediately if they suspect fraud.
kpcw.org
· 2025-12-08
Utah residents lost over $55 million to financial scams in 2023, with impostor scams being the most commonly reported type, according to the FTC, which received 2.6 million fraud reports that year. Investment-related scams caused the greatest financial losses at over $4.6 billion nationally, often involving pressure to act quickly and demands for payment via money transfer or gift card. The FTC advises verifying financial concerns by contacting institutions directly using numbers on official statements and filing reports at ReportFraud.ftc.gov if victimized.
deseret.com
· 2025-12-08
A Citi survey reveals that while 90% of U.S. adults believe they can spot financial scams, 27% have actually fallen victim to one, highlighting a significant gap between confidence and reality. The FTC reported $10 billion in losses to scams in 2023, with scammers using email, text, phone calls, and mail to target victims. The article outlines five emerging scam types—QR code scams ("quishing"), student loan forgiveness schemes, peer-to-peer payment fraud, and virtual celebrity impersonations—and provides protective measures for each.
prnewswire.com
· 2025-12-08
A 2024 Norton survey found that while 64% of online daters are interested in using AI as a dating coach, romance scams have increased 72% since 2023, with 27% of dating app users targeted by scams and 42% of those falling victim. The report warns that AI technology, while potentially helpful for profile writing and photo enhancement, can also be exploited by scammers to make dating fraud harder to detect, and advises users to watch for red flags such as avoidance of video calls, limited profile images, and rapid relationship progression.
fayobserver.com
· 2025-12-08
Sanda G. Frimpong, a 33-year-old former U.S. Army specialist from Fort Bragg, was sentenced to 40 months in federal prison for operating a romance scam and unemployment fraud scheme from 2019 to 2022 that defrauded thousands of vulnerable people, including elderly victims and military veterans. Frimpong and his conspirators impersonated romantic interests, diplomats, and military personnel to extract money from victims—including one person who lost $150,000—and laundered hundreds of thousands of dollars through bank accounts and contacts in Ghana, while also fraudulently obtaining over $100,000 in pandemic unemployment
sandhillsexpress.com
· 2025-12-08
A 57-year-old retired hospital executive from Illinois lost $1.5 million to a romance scam perpetrated by someone posing as a Swedish investment adviser between October 2018 and August 2020. The victim's daughter, Kelly Gowe, discovered her mother had been victimized after a federal investigator's call and subsequently found a suicide note, motivating her to advocate for romance scam awareness. According to the Federal Trade Commission, over 64,000 Americans were defrauded of more than $1.14 billion by romance scammers in a recent year, with victims often reluctant to report due to shame and embarrassment, though law enforcement emphasizes
highlandcountypress.com
· 2025-12-08
This educational article provides digital safety tips for senior citizens to protect themselves while using technology. Key recommendations include recognizing and avoiding phishing scams, adjusting privacy settings on social media, creating strong passwords and enabling two-factor authentication, and staying informed through training programs. Highland County Community Action Agency and County Commissioners are sponsoring free in-person digital literacy training sessions for seniors covering computer basics, internet safety, and social media.
wvua23.com
· 2025-12-08
Tuscaloosa hosted its annual Fraud Awareness Summit to educate seniors about phone scams, social media fraud schemes, and evolving technology-based tactics used by fraudsters to target older adults. The summit is particularly significant given that Tuscaloosa ranks as the No. 1 metro area in the U.S. for fraud reports and identity theft per capita, according to Federal Trade Commission data.
12news.com
· 2025-12-08
The FBI Phoenix detailed a sophisticated "Phantom Hacker" scam targeting elderly Arizonans that has resulted in multiple victims losing their life savings. The scam typically begins with a fake pop-up warning of computer compromise, followed by scammers posing as representatives from legitimate companies and banks who gain remote access to victims' computers, monitor their banking activity, and then direct them to transfer funds to cryptocurrency ATMs. FBI officials indicate the scammers, often operating from overseas locations like Russia and China, are successful in returning victims' funds approximately two-thirds to three-quarters of the time when reports are made within one to two days of the transaction.
cbsnews.com
· 2025-12-08
A Long Island woman lost $468,000 in a romance scam perpetrated by someone claiming to be an engineer in the Philippines who built an emotional relationship with her during the pandemic before requesting money. When she sought help through Facebook support groups, she was victimized again by scammers posing as FBI officials who promised to recover her funds. Experts advise that romance scam victims should recognize red flags such as rapid declarations of love followed by requests for money, and note that funds sent via wire transfer, gift cards, or cryptocurrency are typically unrecoverable, especially when perpetrators are located overseas.
cbsnews.com
· 2025-12-08
A former Nigerian romance scammer named Christopher, who operated fake dating profiles from 2016 to defraud women of large sums of money, was arrested and has since reformed by working for an anti-scam company and sharing his story to raise awareness. Romance scams are a widespread federal crime affecting tens of thousands of Americans annually, with cases often involving multiple victims and complex schemes that are difficult to prosecute; U.S. Attorney Erek Barron's office in Maryland has made scam and fraud cases a top priority through participation in the Justice Department's "Elder Justice Strike Force" and partnerships with organizations like AARP to prevent future victimization.
cbsnews.com
· 2025-12-08
Between 2013 and 2018, as many as 25-30 percent of new Match.com members were reportedly using the platform to perpetrate romance scams, according to an FTC lawsuit against parent company Match Group. American victims lost over $1 billion to romance scammers in 2023 alone, with dating apps serving as primary "hunting grounds" for scammers targeting vulnerable individuals, including a case where an Illinois widow lost her life savings of $1.5 million to a fake profile. Despite Match Group's reported $125 million annual investment in trust and safety measures, critics argue the company has not done enough to prevent scammers from accessing the platform
pottsmerc.com
· 2025-12-08
The Association of Health Care Journalists reported that elder scams have become increasingly sophisticated through artificial intelligence, making them harder to distinguish from legitimate interactions. The AARP Fraud Watch Network received nearly 100,000 calls in 2023, and the National Council on Aging documented 88,000 fraud victims age 60+ in 2022 alone, losing $3.1 billion collectively. Common schemes include the grandparent scam (impersonation requesting wire transfers), romance scams (nearly 70,000 reported in 2022 with $1.3 billion in losses), government impersonation, tech support fraud, and voice recording scams, with
koreaboo.com
· 2025-12-08
A Korean woman named Jeong Ji Sun lost approximately $50,000 USD after being deceived by a scammer impersonating Elon Musk through a fake Instagram account that used AI deepfake technology. The scammer built trust by sending forged ID documents and conducting video calls, eventually convincing her to deposit money into a Korean bank account under the pretense of investment returns. The case highlights how advanced AI and deepfake technology have created vulnerabilities in fraud prevention that existing laws have not yet addressed.
cbsnews.com
· 2025-12-08
A McKinsey woman lost over $3,200 to a romance scammer posing as a German cardiologist on Instagram, experiencing severe emotional trauma including suicidal ideation. The FBI reports 19,000 Americans fell victim to romance scams in the past year, losing $1.3 billion collectively, with scammers increasingly using AI-generated fake photos, audio, and videos to make schemes harder to detect—though federal prosecutors have successfully pursued cases, including a 2021 North Texas indictment of 35 people who stole $17 million from over 100 victims.
moneycontrol.com
· 2025-12-08
This content is not an article about elder fraud, scams, or abuse. It is promotional material and user consent language from Moneycontrol, a financial news and information website. It does not contain information relevant to the Elderus fraud research database.
timesofindia.indiatimes.com
· 2025-12-08
The Indian government is planning to establish a Cyber Fraud Mitigation Centre under the Cybercrime Coordination Centre to combat the surge in online scams by coordinating real-time responses across banks, telecom providers, IT companies, and law enforcement. The centre will co-locate representatives from major banks, telecom service providers, and police departments to enable seamless cooperation and prevent financial losses, with the project targeted for completion within the government's first 100 days in office.
deseret.com
· 2025-12-08
Generation Z Americans are falling victim to online scams at significantly higher rates than older generations, with a 2023 Deloitte survey showing Gen Z is three times more likely to be scammed than baby boomers and twice as likely to have social media accounts hacked; social media scams accounted for 38% of reported losses among people aged 20-29 in 2023. Scammers increasingly use text, email, and social media impersonation rather than phone calls, and exploit victims' familiarity with technology and inadequate cybersecurity education. To protect themselves, people should enable two-step authentication, avoid upfront payment job offers, be skeptical of guaranteed returns
lohud.com
· 2025-12-08
A 70-year-old Bedford resident was scammed out of $28,000 after responding to a pop-up security alert on their computer and calling the number provided, believing they were contacting Microsoft support. The scammer, identified as Jinguan Li, 48, of Brooklyn, posed as a Microsoft employee and convinced the victim that a cash payment was necessary for computer repairs, which the victim then handed over in person; Li was arrested with over $100,000 in cash and charged with grand larceny. The incident highlights the vulnerability of older adults to pop-up scams and authorities recommend scrutinizing pop-ups before clicking and reporting suspicious activity to banks or police.
duanemorris.com
· 2025-12-08
The IRS released its 2024 "Dirty Dozen" list of tax scams, warning that both simple and sophisticated schemes continue to target taxpayers year-round, with peaks during tax season. The most prevalent scams include phishing and smishing (fraudulent emails and text messages impersonating the IRS or financial organizations to steal personal information) and abusive employee retention credit claims that convince ineligible people to claim false credits. Taxpayers are advised to be cautious of unsolicited communications and verify the authenticity of official-looking emails and texts before providing sensitive information.
ktvz.com
· 2025-12-08
A Long Island woman lost $468,000 in a romance scam perpetrated by someone claiming to be an engineer in the Philippines who persuaded her to send money over six months. Compounding her loss, she was subsequently scammed again by fraudsters posing as FBI representatives in online support groups who promised to recover her funds. Experts warn that romance scam money is often irretrievable, particularly when wire transfers or cryptocurrency are used and perpetrators are located overseas.
psychologytoday.com
· 2025-12-08
Between January 2021 and June 2023, Americans lost $2.7 billion to social media scams on platforms like Facebook, Instagram, and TikTok, with investment scams accounting for 53% of total losses despite representing fewer reported incidents than shopping scams. While younger adults and minors are heavily targeted, the article provides protective measures including verifying companies before purchase, using credit cards instead of debit cards, being cautious of unsolicited money requests and romance scams, and avoiding targeted advertising features that scammers exploit.
timesgazette.com
· 2025-12-08
Highland County Community Action Agency and commissioners are offering free in-person digital literacy training for seniors to address growing online safety risks. The training covers key protective measures including identifying phishing scams, securing social media privacy settings, creating strong passwords, and enabling two-factor authentication to help older adults safely use technology for connecting with family and accessing services.
justice.gov
· 2025-12-08
Jorrel Tyler Jackson, a 31-year-old Florida man, was sentenced to 6.5 years in federal prison for his role in an international fraud conspiracy that targeted senior citizens across multiple states, causing $1,584,077 in losses to 22 victims. Jackson's role involved collecting cash packages from victims and recruiting others; the scam began with fake virus warning pop-ups that directed victims to call numbers where Indian-based scammers impersonated tech companies or federal agents, then convinced them to surrender money through various ruses including fake bank compromise claims, criminal investigation threats, and technical support fees. Authorities emphasize that victims should never click unsolicited pop-ups,
wkow.com
· 2025-12-08
A 23-year-old Chicago man, Jiale Yang, was arrested in Verona after stealing $50,000 from a 71-year-old woman through a tech support scam that impersonated bank investigators and an IRS agent. Yang posed as a courier picking up funds the victim was told to withdraw for a fake investigation into compromised accounts allegedly used for illegal activities, and authorities recovered $30,000 when he was apprehended attempting one of two planned pickups. Experts advise seniors to verify unusual requests through trusted contacts, as scammers often target isolated seniors by creating false urgency and impersonating legitimate institutions.
petapixel.com
· 2025-12-08
A South Korean woman lost $50,000 to a romance scam involving a deepfake video call with someone impersonating Elon Musk on Instagram, who convinced her to transfer funds by promising investment returns. The scammer used AI-generated photos of fake ID cards and deepfake video technology to establish credibility, exemplifying the growing trend of AI-enabled romance fraud that cost victims $1.3 billion in 2022 according to FTC data.
aarp.org
· 2025-12-08
Criminologist David Maimon's research team at Georgia State University has documented extensive criminal activity on the dark web, where organized groups anonymously buy and sell stolen personal information, forged checks, and hacked financial accounts at minimal prices. The research reveals that stolen personal identification data is often more valuable to criminals than cash itself, as it enables them to open fraudulent bank accounts, obtain fake documents, and commit various financial crimes. Dark web criminals also engage in romance scams, mail theft using stolen postal keys, and bank fraud, operating through sophisticated networks that steal billions of dollars annually.
techtimes.com
· 2025-12-08
A South Korean woman lost $50,000 to a scammer who used deepfake videos to impersonate Elon Musk on Instagram, convincing her to transfer funds through a fake investment opportunity. The scammer built credibility by sharing fabricated photos, identification documents, and intimate details about Musk's life, ultimately conducting a convincing video call using deepfake technology. The victim later appeared on South Korean television to warn others about the dangers of this sophisticated fraud technique.
au.news.yahoo.com
· 2025-12-08
Australians lost $2.7 billion to 601,000 reported scams in the past year, representing a 13.1% decrease in losses despite an 18.5% increase in reported incidents, according to the Australian Anti-Scam Centre. Investment scams caused the most harm ($1.3 billion), followed by remote access scams ($256 million) and romance scams ($201.1 million), with people over 65 being disproportionately affected—experiencing a 13.3% increase in losses to $120 million and being particularly vulnerable to investment and social media-initiated scams. Text messages were the most common contact method for scams
businessday.ng
· 2025-12-08
Nigerian "Yahoo boys" are using sophisticated deepfake technology in romance scams to create fake video identities on platforms like Zoom, employing readily available software to realistically alter their appearance in real-time during video calls. Scammers build trust through social engineering before exploiting victims financially, with experts warning that rapidly improving deepfake quality makes these deceptions increasingly believable and poses risks for significant financial losses. Security experts caution that this technology's ease of use could expand beyond romance scams to other fraudulent schemes.
businessinsider.com
· 2025-12-08
Romance scams on dating apps cost Americans over $650 million in 2022, with the FTC reporting even higher losses of $1.3 billion and alleging that 25-30% of daily Match.com sign-ups were scammers. These scams, which primarily target older adults, include phishing attacks and sextortion schemes, and victims rarely recover their stolen funds due to the difficulty of tracing money once it leaves the country. Match Group's CEO acknowledged empathy for victims but emphasized the company's focus on platform safety, though the FTC has filed a lawsuit against the company over inadequate fraud prevention measures.
foxnews.com
· 2025-12-08
The "Yahoo Boys" scam is a sophisticated romance fraud scheme primarily conducted by Nigerian cybercriminals using deepfake technology to impersonate romantic interests via video calls. Scammers use face-swapping software on secondary devices to create realistic digital masks of fabricated identities, which they transmit to victims during video calls to build trust before manipulating them into transferring money. The FBI has reported over $650 million in losses to romance scams of this type, making deepfake-enabled catfishing significantly more dangerous than traditional romance fraud.
popsci.com
· 2025-12-08
Online romance scams resulted in over $1.1 billion in losses during 2023, with victims losing an average of $2,000 each across all age groups and demographics, though experts believe actual scam incidents are significantly underreported due to victim embarrassment. Match Group, which operates popular dating platforms including Tinder, Match.com, and OkCupid, faces ongoing regulatory scrutiny for inadequate fraud prevention despite claims of $125 million invested in safety measures and removal of 96% of scam accounts daily. The FTC advises users to avoid sending money to online contacts they haven't met in person, conduct reverse image searches on photos, and report suspected scams to
timesofindia.indiatimes.com
· 2025-12-08
Romance scams cost victims over $1 billion in the last year, with Match Group CEO Bernard Kim stating the company prioritizes platform safety despite criticism. The FTC previously alleged 25-30% of Match.com's new accounts were fraudsters, though a federal judge dismissed liability claims under Section 230 protections; Match Group now claims to spend $125 million annually on safety and remove 96% of fraudulent accounts within 24 hours.
hellocare.com.au
· 2025-12-08
In 2023, Australian seniors aged 65 and above lost more than $2.7 billion to scams across over 601,000 reported cases, representing a significant increase from 2022's 507,000 reports. Investment scams were the leading threat, accounting for $1.3 billion in losses, followed by remote access scams ($256 million), romance scams ($201.1 million), and phishing scams ($137.4 million), with tactics including deepfake videos and celebrity impersonations. The ACCC reports that the true scale is likely much larger, as an estimated one in three victims never report their fraud, and the government has launche
choice.com.au
· 2025-12-08
Australia reported $2.74 billion in scam losses in 2023, a 13% decline from 2022, though people aged 65 and over bucked this trend with losses increasing 13.3% to $120 million, often involving social media-based investment scams targeting retirement savings. Investment scams led all fraud types at $1.3 billion in total losses, while job scams surged over 150%, disproportionately affecting culturally and linguistically diverse communities. The ACCC's coordinated multi-agency approach is credited with helping reduce overall losses, though advocates call for stronger consumer protections and greater accountability from tech platforms facilitating scam activity.
thesenior.com.au
· 2025-12-08
In 2023, Australians aged over 65 experienced a 13.3% increase in scam losses totaling $120 million, bucking the national trend of overall scam losses declining by 13.1% to $2.74 billion. Seniors were disproportionately targeted by investment scams discovered on social media and via phone calls, with one elderly woman losing her life savings after clicking a deepfake Elon Musk video that promised investment returns she could not withdraw. The ACCC reports that scammers specifically target older Australians with retirement savings, while text message scams increased 37.3% overall and job scams more than double
nypost.com
· 2025-12-08
Match Group CEO Bernard Kim acknowledged "empathy" for victims of romance scams on the company's platforms (Match.com, Tinder, Hinge, and others), but stated the company cannot prevent financial losses once users voluntarily send money to scammers. Foreign-based criminals stole over $1 billion in 2023 through romance scams on dating apps, with romance fraud cases sharply increasing from 2017 to 2023 as scammers exploited lonely and vulnerable users, affecting tens of thousands of victims including an estimated 40% men. Match Group emphasized its use of automated detection tools, user warnings, and trust and safety protocols to identify and prevent scams,
headtopics.com
· 2025-12-08
A joint FBI and Highmark Health initiative reports that elder fraud targeting people 60 and older is rising, with over 88,000 complaints involving romance scams, tech support fraud, and grandparent schemes, though most cases go unreported due to shame and uncertainty about reporting. The report emphasizes that seniors are vulnerable targets because they tend to be trusting, and scammers use emotional manipulation—invoking joy, hope, or fear—to extract money and personal information, often victimizing the same person repeatedly. Key prevention advice includes hanging up on unsolicited calls, never providing financial information to unknown callers, and reporting suspected fraud to law enforcement and financial institutions.
justice.gov
· 2025-12-08
A West Covina man, Tai Su, 48, was arrested in an HSI-orchestrated sting operation for attempting to collect $35,000 from two elderly victims who had already lost $25,000 in a phishing scheme. The scam began when the victims opened a malicious email link that locked their computer and displayed a fake "Microsoft Support" number; they were then manipulated by callers posing as bank fraud investigators and fake federal agents into withdrawing and handing over cash on multiple occasions. Su faces federal conspiracy to commit wire fraud charges carrying a maximum 20-year sentence.
audacy.com
· 2025-12-08
Elder fraud schemes cost the FBI-reported $3 billion annually, with losses to victims over 60 rising 84% between 2021-2022, prompting the FBI and Highmark to launch a public awareness campaign. Common scams include romance fraud, tech support impersonation, grandparent scams, and fake sweepstakes or charity schemes that exploit seniors' trust and desire for companionship. Protective measures include verifying caller information, resisting pressure to act quickly, and never sharing personal or financial information with unverified contacts.
wtae.com
· 2025-12-08
The FBI Pittsburgh field office and Highmark are warning of a surge in scams targeting people over 60, which represents a $3 billion annual problem nationally affecting thousands of victims. Common schemes include romance scams, tech support scams, and grandparent scams, all designed to exploit vulnerable populations. The agencies recommend never sharing personal or financial information with unknown callers, resisting pressure to act quickly, verifying caller identity through independent contact with authorities, and reporting incidents to law enforcement and financial institutions.
techtimes.com
· 2025-12-08
In 2023, Australian scammers cost citizens $2.3 billion across 601,000 reported cases, with investment scams being the costliest at $1.3 billion, followed by remote access and romance scams. Seniors over 65 experienced a 13.3% increase in losses, and social media and text messages emerged as primary contact methods, while government officials called for stronger safeguards including enforceable obligations on banks and digital platforms.
english.news.cn
· 2025-12-08
In 2023, Australians reported over 601,000 scams—an 18.5% increase from 2022—though total losses fell 13% to 2.74 billion AUD, marking the first year-on-year decline since 2016. Investment scams were the most costly at 1.3 billion AUD (47% of total losses), followed by remote access and romance scams, with seniors aged 65+ being the only age group to lose more money than the previous year. Job scam losses surged 151.2% to 24.3 million AUD, disproportionately affecting culturally and linguistically diverse communities