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in Tech Support Scam
technode.global
· 2025-12-08
Malaysia experienced a 37% increase in e-commerce fraud cases from January to November, with total losses reaching RM1.13 billion, affecting 8,800 victims primarily through fake motorcycle advertisements and impersonation of legitimate sellers. Scammers exploit sophisticated tactics including fake listings, stolen identities, and artificial urgency to defraud buyers seeking motorcycles for business, transportation, or livelihood purposes. Combating these crimes requires enhanced consumer awareness, thorough research before online purchases, and addressing root causes of fraud to create a safer digital marketplace for Malaysians.
abc.net.au
· 2025-12-08
Jenny and Jian Lim lost $138,000 to an HSBC "spoofing" text message scam in October 2023, in which scammers impersonated the bank using authentic-appearing SMS messages and knowledge of account details to gain access and extract funds. This scam alone defrauded HSBC customers of $6.3 million between July 2023 and March 2024. While Australian authorities cited a 13% decrease in reported scam losses ($2.74 billion in 2023 versus $3.1 billion in 2022), consumer advocates argue the remaining losses remain "unacceptably high" and call for
kvnutalk.com
· 2025-12-08
People over 60 lost $3.4 billion to scams in 2023, an 11% increase from 2022, with 101,068 complaints filed by elderly victims—a 14% increase—and an average loss of $33,915 per person, according to the FBI's 2023 Elder Fraud Report. Tech support fraud was the most common scam type targeting seniors, while investment scams caused the highest financial losses at over $1.2 billion, with illegal call scams netting over $700 million. The FBI called on financial institutions to take greater responsibility in protecting elderly customers and announced efforts to arrest scammers operating from call centers internationally while
uk.finance.yahoo.com
· 2025-12-08
In 2023, people over 60 lost $3.4 billion to scams, an 11% increase from 2022, with 101,068 complaints filed—a 14% rise in reporting. Tech support fraud was the most common scam type targeting seniors, while investment scams caused the greatest financial losses at over $1.2 billion; the FBI urged financial institutions to take greater responsibility in protecting elderly customers and victims to report losses promptly for faster recovery.
wlbt.com
· 2025-12-08
Scammers stole more than $3.4 billion from Americans over age 60 last year, representing an 11% increase from the previous year, according to an FBI report. The FBI received over 100,000 complaints from older victims, with nearly 6,000 losing more than $100,000 each, as criminals increasingly employ sophisticated tactics including tech support scams, romance frauds, investment schemes, and in-person courier pickups to collect cash and precious metals. The report highlights a rise in organized, transnational criminal enterprises targeting vulnerable older Americans, with some victims becoming destitute.
spectrumnews1.com
· 2025-12-08
Scammers stole more than $3.4 billion from Americans over age 60 last year, representing an 11% increase from the previous year, according to an FBI report. The FBI received over 100,000 complaints from older victims, with increasingly sophisticated schemes including tech support scams, romance frauds, investment schemes, and in-person courier pickups to collect cash or precious metals. The report highlights the devastating impact on vulnerable seniors, including one case where an 81-year-old Ohio man fatally shot an Uber driver after being targeted by a court impersonation scam.
kagstv.com
· 2025-12-08
Scammers stole more than $3.4 billion from Americans over 60 last year, an 11% increase from the previous year, according to an FBI report that documents increasingly sophisticated criminal tactics. The FBI received over 100,000 complaints from older victims, with tech support scams being the most common fraud type, followed by rising schemes involving in-person couriers collecting cash or gold from victims deceived into believing their accounts were compromised. Investigators warn that organized criminal enterprises are using romance scams, investment fraud, and impersonation tactics, with losses potentially underreported as many victims never report their victimization.
whsv.com
· 2025-12-08
Older Americans lost over $3.4 billion to scams in the past year, a rise of 11% from the previous year, according to an FBI report showing increasingly sophisticated criminal tactics targeting victims over 60. The most common fraud was tech support scams, with a rising trend of in-person couriers collecting cash or precious metals from victims convinced their bank accounts had been compromised. Federal investigators warn of organized, transnational criminal enterprises using romance scams, investment fraud, and impersonation schemes, with nearly 6,000 victims losing over $100,000 each last year.
voanews.com
· 2025-12-08
The FBI reported that scammers stole over $3.4 billion from Americans aged 60 and older in the past year, representing an 11% increase from the previous year, with more than 100,000 complaints filed and nearly 6,000 victims losing over $100,000 each. The most common schemes include tech support scams and impersonation frauds where criminals convince victims their accounts are compromised and direct them to move funds or liquidate assets into cash or precious metals, with a rising trend of using couriers to collect money in person. Investigators attribute the rise to increasingly sophisticated tactics by organized criminal enterprises operating transnationally, targeting vulnerable older Americans who may lack the
tomsguide.com
· 2025-12-08
The FBI warns that scammers are using fake "free" verification services on dating apps to steal victims' financial and personal information through recurring subscription charges. Scammers lure dating app users to encrypted platforms by claiming verification prevents contact with offenders, then direct them to fraudulent websites that request credit card numbers and personal data under the guise of safety verification. To protect themselves, users should avoid clicking links from new online contacts, refrain from moving conversations off dating platforms, and never provide financial information to unverified verification services.
dhs.gov
· 2025-12-08
A 48-year-old California man was arrested in a sting operation for attempting to collect $35,000 from an elderly couple who had already lost $25,000 to an online phishing scam. The scheme involved malware that locked the victims' computer, fake Microsoft Support calls, impersonators posing as bank fraud investigators and federal agents, and coordinated cash pickups from the victims' home. Su was charged with conspiracy to commit wire fraud, which carries a maximum sentence of 20 years in federal prison.
fox5atlanta.com
· 2025-12-08
The FBI's 2023 Elder Fraud Report found that seniors over 60 lost $3.4 billion to scammers, representing a 14% increase in complaints, with Georgia accounting for approximately $92 million in losses. Tech support scams remain the most common fraud type targeting this age group, while investment scams cause the greatest financial damage; one victim, Joan Stone, lost $350 to an impersonation scam claiming to be law enforcement threatening license suspension. The FBI emphasizes that these are professional criminals and advises seniors to exercise caution with solicitations for money and report fraud to their bank and the Internet Crime Complaint Center.
wafb.com
· 2025-12-08
The FBI released its 2023 IC3 Elder Fraud Annual Report warning of rising fraud targeting elderly people, with call center fraud (tech support, consumer support, and government impersonation scams) being the most common method and investment scams causing the greatest financial losses. In Louisiana alone, over 700 reported victims lost more than $18 million in 2023, though officials acknowledge the actual number of victims is significantly higher due to underreporting. The FBI provides protective measures including recognizing scam attempts, verifying contact information online, resisting pressure to act quickly, and safeguarding personal information and devices.
fortune.com
· 2025-12-08
The FBI reported that scammers stole over $3.4 billion from Americans aged 60 and older last year, representing an 11% increase from the previous year, with criminals employing increasingly sophisticated tactics including impersonation of officials and in-person courier services to collect cash and precious metals. The FBI received more than 100,000 complaints from older victims, with tech support scams being the most commonly reported fraud, followed by romance scams and investment schemes, while investigators warned of organized transnational criminal enterprises targeting this vulnerable population.
abcnews.go.com
· 2025-12-08
Americans aged 60 and older lost $3.4 billion to scams in 2023, an 11% increase from 2022, with 101,068 complaints filed—a 14% rise from the previous year—according to the FBI's 2023 Elder Fraud Report. Tech support fraud was the most common scam type, while investment scams caused the highest financial losses at over $1.2 billion. The FBI is urging financial institutions to take greater responsibility in protecting elderly customers and working with international law enforcement to arrest perpetrators, while also noting an increase in violent threats and intimidation tactics used by scammers.
mysuncoast.com
· 2025-12-08
According to the FBI's Internet Crime Complaint Center, Americans over 60 reported $3.4 billion in fraud losses in 2023, an 11% increase from 2022, with tech support fraud being the most commonly reported scam type and investment scams causing the greatest financial damage. Florida ranked second nationally for elder fraud complaints and losses, with seniors reporting over $90 million in investment scheme losses, $51.5 million in tech support fraud, and over $40 million in romance scams. The FBI emphasized its commitment to investigating these crimes and encouraged victims to report fraud through their complaint center, hotline, or tip submission website.
cbsnews.com
· 2025-12-08
Scammers are targeting recent college graduates entering the workforce by posing as recruiters and faculty members, using fake job offers to deceive vulnerable job seekers. The scheme typically involves convincing applicants to pay upfront money for home office equipment or other expenses that goes directly to the scammers instead. The Federal Trade Commission warns job seekers to verify company information, request written job details, consult trusted advisors, and remember that legitimate employers never ask employees to pay money upfront.
mainstreetdailynews.com
· 2025-12-08
In 2023, the FBI's Internet Crime Complaint Center received over 100,000 complaints from individuals over 60, representing a 14% increase from the previous year, with scammers stealing $3.4 billion from seniors (an 11% increase from 2022). Tech support scams were the most common complaint, while investment scams caused the greatest financial losses at $1.2 billion, with the average loss per incident reaching nearly $34,000. California, Florida, and Texas experienced the highest concentrations of senior scam complaints.
wgme.com
· 2025-12-08
Scammers stole $3.4 billion from Americans over 60 last year, an 11% increase, with nearly 400 Maine victims losing approximately $7.1 million combined. Tech support scams impersonating companies like Microsoft topped the list of fraud schemes targeting seniors nationwide. Experts believe actual losses are significantly higher due to underreporting, as many victims are embarrassed to come forward, and victims are encouraged to contact family, friends, or law enforcement to prevent further victimization.
fox17online.com
· 2025-12-08
An FBI report found that Americans over 60 lost $3.4 billion to scams in 2023, with fraud complaints against seniors rising 14% year-over-year. Tech support scams generated the most complaints, while investment scams proved costliest, with 6,000 victims each losing over $100,000. Experts recommend seniors verify payment methods, seek second opinions before transactions, and recognize that many scams are technology-based despite myths that older adults don't use digital platforms.
wsbtv.com
· 2025-12-08
Georgia seniors lost $92.4 million to online fraud in 2023, representing an 18% increase in cyber crimes and fraud, with investment fraud ($32 million), tech support scams ($12 million), and romance scams ($10 million) being the top offenses affecting more than 2,100 victims. The FBI advises seniors to avoid sending money to unknown individuals, verify requests through legitimate vendors, and report incidents to their banks and trusted contacts, as these scams can cause severe emotional and financial damage.
foxbusiness.com
· 2025-12-08
In 2023, Americans over 60 lost more than $3.4 billion to fraud schemes, with 101,068 complaints filed—an 11% increase from 2022—according to an FBI report compiled by the Internet Crime Complaint Center. Tech support scams were the most common fraud type targeting this age group, followed by personal data breaches, romance scams, and investment fraud, with investment crimes alone costing victims over $1.2 billion. Cryptocurrency was involved in $1.1 billion of losses, while the FBI noted these figures likely underestimate actual fraud against seniors since only about half of all complaints included age data.
cbsnews.com
· 2025-12-08
U.S. seniors over 60 experienced record elder fraud losses of $3.4 billion across over 101,000 reported complaints in 2023, with a 14% increase from 2022, according to an FBI report. Investment scams, tech support scams, romance scams, and "grandparent scams" were identified as the most costly schemes, with individual victims losing over $100,000 in some cases. The FBI urged financial institutions to implement stronger safeguards and emphasized that early reporting and public education are critical to preventing victims from completing fraudulent transfers.
nbcnews.com
· 2025-12-08
At least 101,000 Americans ages 60 and older lost an average of $33,915 each to digital fraud in 2023, totaling approximately $3.4 billion in losses, according to FBI data. Cryptocurrency scams accounted for nearly 40% of total losses ($1.33 billion), often preceded by romance or confidence schemes, while call center and tech support scams remained the most common complaint type. Some victims reported devastating consequences including selling homes, depleting retirement accounts, and in severe cases, suicide due to financial losses and shame.
timberjay.com
· 2025-12-08
The FBI's Internet Crime Complaint Center reported a 14% increase in elder fraud complaints in 2023, with financial losses exceeding $3.4 billion and an average victim loss of $33,915. Over 101,000 seniors aged 60+ reported fraud to IC3, with investment scams, tech support scams, and romance scams being among the most common schemes, while cryptocurrency scams affected over 12,000 seniors. The report notes that actual fraud rates are likely higher due to underreporting, and scammers are increasingly using artificial intelligence to create convincing deepfakes and chatbots to target elderly victims.
abc7ny.com
· 2025-12-08
People over 60 lost $3.4 billion to scams in 2023, representing an 11% increase from 2022, with 101,068 complaints filed—a 14% rise—and an average loss of $33,915 per victim, according to the FBI's 2023 Elder Fraud Report. Tech support fraud was the most common scam type targeting seniors, while investment scams caused the greatest financial losses at over $1.2 billion; the FBI urged financial institutions to strengthen protections and victims to report losses quickly, noting that scammers often operate from call centers in India, Western Africa, Laos, and Cambodia.
winchesterstar.com
· 2025-12-08
An FBI report revealed that scammers stole over $94 million from Virginia residents over age 60 in 2023, representing a 56% increase from the prior year and moving the state into the top 10 nationally for elder fraud losses. Tech support fraud was the most commonly reported scam type, with victims over 60 losing more than all other age groups combined, some resorting to remortgaging homes and emptying retirement accounts to cover losses. The significant increase has been partially attributed to increased virtual activities and isolation following the COVID-19 pandemic, with experts noting that many cases go unreported to law enforcement.
wvua23.com
· 2025-12-08
Scammers stole more than $3.4 billion from Americans over age 60 last year, representing an 11% increase from the prior year, according to an FBI report. The FBI received over 100,000 complaints from older victims, with nearly 6,000 losing more than $100,000 each, and investigators warn of rising sophistication in schemes including tech support scams, romance fraud, investment fraud, and in-person courier pickups of cash and precious metals. The losses may be significantly underreported, and experts caution that these crimes can leave elderly victims financially devastated and destitute.
aarp.org
· 2025-12-08
Scammers stole over $3.4 billion from Americans aged 60 and older in the past year, representing an 11 percent increase from the previous year, according to an FBI report. The FBI received more than 100,000 complaints from older victims, with nearly 6,000 losing over $100,000 each, as organized criminal enterprises increasingly use sophisticated tactics including tech support scams, romance scams, investment frauds, and in-person courier schemes to drain bank accounts. Investigators warn that these scams have a devastating impact on older Americans who may lack the ability to replace lost funds.
pymnts.com
· 2025-12-08
In 2023, elder fraud complaints increased 14% with losses rising 11%, as individuals age 60+ reported 101,068 scams totaling $3.4 billion, averaging $33,915 per victim, according to the FBI's Internet Crime Complaint Center. Tech support scams were the most frequently reported fraud type (17,696 victims), while investment scams proved costliest at $1.2 billion in losses, followed by tech support scams ($590 million) and business email compromise scams ($382 million). The actual numbers are believed to be significantly higher due to underreporting and incomplete victim age data in crime reports.
waff.com
· 2025-12-08
The FBI reports that seniors over 60 are prime targets for fraud, with Alabama residents in this age group losing over $33 million to scams. Elder fraud complaints increased 14% in 2023, with tech scams, personal data breaches, and romance scams—particularly the "grandparent scam"—leading the way, as scammers increasingly use urgency and fear tactics to pressure victims into sending money or revealing sensitive information. Experts recommend that seniors and their family members hang up immediately when pressured for banking information, gift cards, or cryptocurrency, as these are hallmarks of fraud.
forbes.com
· 2025-12-08
Financial exploitation of elders increased 14% over the past year according to the FBI, with tech support scams, data breaches, romance scams, and investment fraud being the most commonly reported types among those over 60. While public education programs have long warned seniors about these risks, the article argues that awareness campaigns targeting elders alone are insufficient, as early-stage cognitive decline—particularly loss of financial judgment—often goes unrecognized by the affected individuals themselves. The authors recommend that families take a more active role in monitoring aging relatives' finances and spending, especially for those spending significant time online, rather than relying solely on elder-directed fraud prevention education.
consumerfinancemonitor.com
· 2025-12-08
FinCEN's 2023 Financial Trend Analysis examined 155,415 Bank Secrecy Act filings reporting approximately $27 billion in elder financial exploitation (EFE) between June 2022 and June 2023, with scams accounting for 80% of reports and theft for 20%, where family members—particularly children—perpetrated 40% of theft cases. The analysis found that perpetrators primarily use unsophisticated methods avoiding direct contact with financial institutions, such as account takeover (22% of scams), tech support scams (10%), and romance scams (9%), with funds typically transferred via checks, wires, and online transfers, averaging
wlos.com
· 2025-12-08
According to an FBI report, elder fraud complaints increased 14% in 2023, with victims aged 60 and over reporting over 101,000 incidents and suffering approximately $3.4 billion in total losses (averaging $33,915 per victim). Tech support scams were the most common type, while investment scams proved costliest at over $1.2 billion, with criminals increasingly using cryptocurrency to facilitate fraud. Local authorities emphasize that victims should verify payment requests directly with companies before sending money to prevent falling victim to these scams.
goldrushcam.com
· 2025-12-08
In 2023, the FBI reported that Americans over 60 lost $3.4 billion to fraud—an 11% increase from 2022—with tech support scams and investment schemes causing the most damage at $600 million and $1.2 billion respectively. Call center schemes were particularly devastating for seniors, accounting for nearly $770 million in losses and reportedly leading some victims to remortgage homes, drain retirement accounts, and in extreme cases, take their own lives. California reported the highest losses nationally at $620 million across over 11,000 complaints from elderly victims, and the FBI recommends seniors verify unsolicited contacts, resist pressure to act quickly, and report suspecte
forbes.com
· 2025-12-08
This article is an educational overview of online fraud tactics, particularly on social media platforms. In 2024, 70% of authorized push payment (APP) fraud originated online, with criminals impersonating legitimate businesses, charities, or loved ones to manipulate victims into sending money through fake profiles and targeted ads. The UK introduced new consumer protections in October 2024, including up to £85,000 reimbursement coverage and a five-day claims process, as social media's anonymity, ease of account creation, and access to personal information make it an ideal environment for fraudsters to operate at scale.
dw.com
· 2025-12-08
AI-generated deepfakes of both video and audio have become increasingly difficult to distinguish from authentic content, making them an attractive tool for scammers. The advancing sophistication of these technologies means that even computer detection systems struggle to identify fraudulent audio deepfakes, creating new vulnerabilities for potential victims.
aarp.org
· 2025-12-08
AARP's Fraud Watch Network Helpline director Amy Nofziger discusses six fast-growing scams identified through thousands of annual helpline calls, including celebrity impersonation, check fraud, sweepstakes and grandparent scams, voice printing fraud, and Olympics-related schemes. The Fraud Watch Network offers free resources to consumers of any age, including a helpline staffed by 150 trained fraud specialists who provide support and guidance to scam victims and those seeking fraud prevention advice.
wthr.com
· 2025-12-08
An FBI report found that scammers stole $3.4 billion from people over 60 in 2023, an 11% increase from the previous year, with tech scams, data breach scams, and romance/confidence scams being the most common. Key prevention strategies include ignoring suspicious fraud alerts and calling card numbers directly, verifying data breach notifications through official mail channels, freezing credit with major bureaus, and being alert to scams that create urgency or demand immediate action. Educating older adults about these tactics is critical to preventing them from losing retirement savings or Social Security benefits.
wired.com
· 2025-12-08
The Yahoo Boys, a loosely organized collective of thousands of scammers primarily based in West Africa, operate openly on social media platforms including Facebook, WhatsApp, Telegram, TikTok, and YouTube, conducting romance scams, sextortion schemes, business email compromise, and AI-generated deepfake fraud that collectively total hundreds of millions of dollars annually. These cybercriminals openly share their identities, sell fraudulent scripts and fake identification documents, and coordinate their activities across dozens of groups with hundreds of thousands of combined members, with social media companies providing what experts describe as "free office space" for their criminal operations. While major platforms have removed many Yahoo Boys accounts after media scrut
tampabay.com
· 2025-12-08
Over 50 elderly Americans in Broward County fell victim to lottery scams between 2020-2021, losing more than $6.6 million collectively after being told they won prizes and asked to pay upfront fees for shipping and taxes. Florida ranked second nationally for elder fraud in 2023 with residents over 60 losing nearly $300 million, reflecting a broader U.S. trend where elderly victims lost $3.4 billion that year to investment fraud, romance scams, tech-support scams, and government impersonation schemes. The crimes remain significantly underreported due to victim embarrassment and fear of losing independence, with experts estimating only one-
indystar.com
· 2025-12-08
Indiana seniors over 60 reported $26.5 million in financial losses across approximately 1,170 fraud cases in 2023, driven primarily by investment schemes ($12 million), tech support fraud ($8.9 million), and romance scams. Nationally, seniors suffered over $3.4 billion in losses—an 11% increase from 2022—with tech support fraud being the most commonly reported crime type and investment scams proving the costliest. The FBI released this data to educate the public and prevent further victimization, noting that some victims have taken extreme measures such as remortgaging homes and depleting retirement accounts to cover losses.
rutherfordsource.com
· 2025-12-08
The Murfreesboro Police Department reported two sophisticated scams targeting elderly residents in March. A 75-year-old lost $138,000 after receiving fraudulent emails impersonating McAfee Services requesting wire transfers, while a 73-year-old lost $71,000 total ($28,000 wire transfer plus $11,000 in gift cards) after encountering a fake Microsoft/FTC ad on eBay that used false child pornography allegations to manipulate him into downloading remote access software and transferring funds. Police advise residents to remain skeptical of unsolicited communications and to hang up on suspicious calls.
businesstoday.in
· 2025-12-08
A Bengaluru entrepreneur named Aditi nearly fell victim to a sophisticated SMS-based financial scam in which a caller impersonated a family member, claimed to have accidentally transferred Rs 30,000 instead of Rs 3,000, and requested immediate repayment while creating artificial urgency. Aditi detected the fraud by noticing the fake bank alerts came from a regular 10-digit number rather than an official bank sender ID and that her father would have contacted her directly. She emphasized the importance of verifying financial alerts through official bank apps or websites on separate devices rather than relying solely on SMS communications, as scammers have become skilled at mimicking legitimate banking notifications.
timesnewsgroup.com.au
· 2025-12-08
Australian losses to scams totaled $2.74 billion in 2023, a 13.1% decrease despite a surge in reported incidents (601,000+), with investment scams causing the most damage at $1.3 billion. Older Australians are disproportionately affected, experiencing a 13.3% increase in losses to $120 million, including cases involving deepfake videos and fake investment schemes on social media. The government's National Anti-Scam Centre, established in 2023 with $86.5 million in funding, has already achieved a 29% reduction in scam losses within six months of operation.
cbs12.com
· 2025-12-08
**Summary:**
Florida seniors lost nearly $300 million to scams in 2023, ranking the state second-highest in the nation for elderly fraud, according to FBI data showing over 101,000 seniors filed fraud complaints—a 14% increase from 2022. Tech support scams led reported incidents, while romance scams caused significant unreported losses, with victims often losing tens of thousands to hundreds of thousands of dollars due to shame and embarrassment. Law enforcement warns of evolving schemes including AI-assisted voice cloning and impersonation of law enforcement, urging seniors not to answer unknown numbers and to report suspicious activity through available channels.
columbian.com
· 2025-12-08
Scammers stole more than $3.4 billion from Americans over 60 last year, representing an 11% increase from the previous year, according to an FBI report. The FBI received over 100,000 complaints from older victims, with common schemes including tech support scams, romance fraud, investment fraud, and increasingly sophisticated courier-based schemes where criminals trick victims into withdrawing cash or precious metals for pickup. The rise in losses reflects organized criminal enterprises exploiting vulnerable populations through multiple tactics, with the FBI warning that actual losses are likely higher than reported.
ladailypost.com
· 2025-12-08
In 2023, 759 New Mexico residents over age 60 lost more than $17.7 million to online fraud, with the costliest scams being confidence/romance schemes ($4.9 million), investment fraud ($4.6 million), and tech support scams ($3.1 million). The FBI emphasizes that older adults are vulnerable targets due to financial stability, potential isolation, and lower awareness of online threats, and urges seniors and families to educate themselves about these scams and report incidents through ic3.gov or their local FBI office.
thegardenisland.com
· 2025-12-08
Hawai'i seniors over 60 lost $27.96 million to fraud schemes in 2023, a dramatic increase from $10 million in 2021, with 453 complaints filed to the FBI's Internet Crime Complaint Center, ranking the state 37th nationally. The most common scams targeting older Americans include investment fraud, tech support schemes, romance cons, and extortion, with nationwide losses exceeding $3.4 billion in 2023. Law enforcement officials urge seniors and their families to report suspected fraud to the FBI and educate themselves about these schemes, noting that many cases go unreported.
theberkshireedge.com
· 2025-12-08
The Berkshire County District Attorney's Office is investigating at least two "grandparent scams" targeting senior citizens, in which fraudsters impersonate relatives in crisis situations and request money. Scammers obtain personal information through social media or purchased data, and now use AI voice-cloning technology to make the deception more convincing. Resources on protecting against this fraud type are available from the FCC and U.S. Postal Inspection Service.